Results 1 to 7 of 7
  1. #1
    ROG Member Array BlueHawk0172 PC Specs
    BlueHawk0172 PC Specs
    Laptop (Model)Samsung Notebook 9 S-pen 15" (Nvidia)
    MotherboardCrosshair VIII Formula
    ProcessorAMD 5900X
    Memory (part number)G.skill Trident Z 64GB (4x16) @3600 CL16
    Graphics Card #1Random GTX970 (waiting for STRIX 3080Ti)
    Storage #1500GB Samsung 980 PRO
    Storage #2250GB Samsung 960 EVO
    CPU CoolerRyujin 360 AIO
    CaseStrix Helios
    Power Supply850W THOR
    Keyboard Logitech G910
    Mouse Logitech G903
    Headset V-MODA Crossfade Wireless
    OS Windows 10

    Join Date
    May 2020
    Reputation
    10
    Posts
    6

    Crosshair VIII Formula audio issue

    I just recently finished my first build, all ROG components - Helios case with a Crosshair VIII Formula motherboard.
    I'm having an audio issue, first noticed it trying to play WarZone. I can hear myself, only slightly and only if the mic is right up on my lips, but I can't get any mic output to register at all no matter how loud I am. Because I can basically eat my mic and hear myself on both my speakers and the headset but that's it.
    I have my primary device correctly selected - The mic is not muted in any of the audio software applications, Sonic Studio 3 or Realtek - The mic is not set to "listen to this device" - and the mic is not set to that "Windows boost" feature I saw as the top result on my google searches.
    I can't figure this out at all lol please send help

  2. #2
    ROG Member Array OldTechie PC Specs
    OldTechie PC Specs
    MotherboardROG Crosshair Hero VIII (non-WiFi)
    ProcessorAMD Ryzen 3700X
    Memory (part number)Gskill F4-3200C16Q-64GVK
    Graphics Card #1Strix Geforce GTX 970
    Sound CardOnboard
    MonitorHannsG HG281D
    Storage #1Inland Premium nvme 1TB
    Storage #2Toshiba 3TB spinner
    CPU CoolerAMD Wrath Spire
    CaseCoolermaster HAF912
    Power SupplySeasonic 750W Bronze MD12
    Keyboard Generic
    Mouse Logitech G400s
    OS Windows 10 LTSC 1809

    Join Date
    Nov 2020
    Reputation
    10
    Posts
    10

    Assuming you run Windows, did you install the correct drivers? I use MoKiChU's drivers from this board.
    Open the Realtek audio console and look for the microphone entry. You can set the amplification level to about +30dB.

    Cheers.

  3. #3
    ROG Member Array BlueHawk0172 PC Specs
    BlueHawk0172 PC Specs
    Laptop (Model)Samsung Notebook 9 S-pen 15" (Nvidia)
    MotherboardCrosshair VIII Formula
    ProcessorAMD 5900X
    Memory (part number)G.skill Trident Z 64GB (4x16) @3600 CL16
    Graphics Card #1Random GTX970 (waiting for STRIX 3080Ti)
    Storage #1500GB Samsung 980 PRO
    Storage #2250GB Samsung 960 EVO
    CPU CoolerRyujin 360 AIO
    CaseStrix Helios
    Power Supply850W THOR
    Keyboard Logitech G910
    Mouse Logitech G903
    Headset V-MODA Crossfade Wireless
    OS Windows 10

    Join Date
    May 2020
    Reputation
    10
    Posts
    6

    Quote Originally Posted by OldTechie View Post
    Assuming you run Windows, did you install the correct drivers? I use MoKiChU's drivers from this board.
    Open the Realtek audio console and look for the microphone entry. You can set the amplification level to about +30dB.

    Cheers.
    I was just auto-updating for the drivers, I didn't select them but they were all up to date. I'm trying to download MokiChU's third party drivers now and I can't get the install to work.. - There's nothing to install, it only wants to open as a text document and doesn't give me the ability to run as admin

  4. #4
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard Logitech G413
    Mouse Logitech G502
    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 21H2/CO/22000.x
    MoKiChU's Avatar
    Join Date
    Aug 2013
    Reputation
    396
    Posts
    636

    Quote Originally Posted by BlueHawk0172 View Post
    I was just auto-updating for the drivers, I didn't select them but they were all up to date. I'm trying to download MokiChU's third party drivers now and I can't get the install to work.. - There's nothing to install, it only wants to open as a text document and doesn't give me the ability to run as admin
    Hi,

    You need to install 7-Zip (Free/OpenSource) to extract my .7z drivers packages (direct link to the latest version) : https://www.7-zip.org/a/7z1900-x64.exe


    You have an ASUS ROG SS3|DTS Sound Unbound motherboard Gen1, so :

    You need Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS MB) Gen1 or Gen2 (Recommended) from the first post of this thread.

    Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.
    Last edited by MoKiChU; 12-01-2021 at 03:54 PM.

  5. #5
    ROG Member Array BlueHawk0172 PC Specs
    BlueHawk0172 PC Specs
    Laptop (Model)Samsung Notebook 9 S-pen 15" (Nvidia)
    MotherboardCrosshair VIII Formula
    ProcessorAMD 5900X
    Memory (part number)G.skill Trident Z 64GB (4x16) @3600 CL16
    Graphics Card #1Random GTX970 (waiting for STRIX 3080Ti)
    Storage #1500GB Samsung 980 PRO
    Storage #2250GB Samsung 960 EVO
    CPU CoolerRyujin 360 AIO
    CaseStrix Helios
    Power Supply850W THOR
    Keyboard Logitech G910
    Mouse Logitech G903
    Headset V-MODA Crossfade Wireless
    OS Windows 10

    Join Date
    May 2020
    Reputation
    10
    Posts
    6

    Quote Originally Posted by MoKiChU View Post
    Hi,

    You need to install 7-Zip (Free/OpenSource) to extract my .7z drivers packages (direct link to the latest version) : https://www.7-zip.org/a/7z1900-x64.exe


    You have an ASUS ROG SS3|DTS Sound Unbound motherboard, so :

    You need Realtek Audio Drivers (UAD - ASUS ROG SS3-DTS MB) from the first post of this thread.

    Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.
    Hey MokiChU, thanks for the detailed reply. I ended up downloading Winzip to uncompress the wrong drivers and it wouldn't properly install Realtek controller, I then saw your reply on here - thank you for listing what the correct one was for my MB - and then used 7-zip to uncompress and was able to successfully install the correct drivers and get all of my applications back.
    Unfortunately my mic issue still remains.. I can slightly hear myself if I'm obnoxiously loud into the mic, over both of my audio outputs, and the mic doesn't register on any applications. I stopped at Micro Center today and got a 3.5mm to USB adapter and that fixes my problem, but then I have no control over that audio source.. i.e. I can't have my audio set to have my music/movies out over my speakers and have the games over my headset. I've done everything I can think of to solve this issue, I guess I'll spend some time with Asus support to see what they suggest and if I have to RMA the mb.

  6. #6
    ROG Member Array OldTechie PC Specs
    OldTechie PC Specs
    MotherboardROG Crosshair Hero VIII (non-WiFi)
    ProcessorAMD Ryzen 3700X
    Memory (part number)Gskill F4-3200C16Q-64GVK
    Graphics Card #1Strix Geforce GTX 970
    Sound CardOnboard
    MonitorHannsG HG281D
    Storage #1Inland Premium nvme 1TB
    Storage #2Toshiba 3TB spinner
    CPU CoolerAMD Wrath Spire
    CaseCoolermaster HAF912
    Power SupplySeasonic 750W Bronze MD12
    Keyboard Generic
    Mouse Logitech G400s
    OS Windows 10 LTSC 1809

    Join Date
    Nov 2020
    Reputation
    10
    Posts
    10

    Now that you have the right drivers, open Realtek audio console and look for the mic entry.
    You will be able to set amplify levels up to 30dB, doing so will solve your issue.
    I posted this earlier also.

    Cheers.

  7. #7
    ROG Member Array BlueHawk0172 PC Specs
    BlueHawk0172 PC Specs
    Laptop (Model)Samsung Notebook 9 S-pen 15" (Nvidia)
    MotherboardCrosshair VIII Formula
    ProcessorAMD 5900X
    Memory (part number)G.skill Trident Z 64GB (4x16) @3600 CL16
    Graphics Card #1Random GTX970 (waiting for STRIX 3080Ti)
    Storage #1500GB Samsung 980 PRO
    Storage #2250GB Samsung 960 EVO
    CPU CoolerRyujin 360 AIO
    CaseStrix Helios
    Power Supply850W THOR
    Keyboard Logitech G910
    Mouse Logitech G903
    Headset V-MODA Crossfade Wireless
    OS Windows 10

    Join Date
    May 2020
    Reputation
    10
    Posts
    6

    Quote Originally Posted by OldTechie View Post
    Now that you have the right drivers, open Realtek audio console and look for the mic entry.
    You will be able to set amplify levels up to 30dB, doing so will solve your issue.
    I posted this earlier also.

    Cheers.
    Doing both still did not fix my audio issue, I had to uninstall the drivers a different way. When uninstalling the way the previous post says to Realtek audio controller still had all my previous settings remembered... So I had to Sounds - Recording - my headsets properties - Properties - Change Settings - Driver - Uninstall Driver. Then when I re-installed them all my settings were reset.

    ALSO I think I found the original cause of this... One, or both, of the background noise suppression toggles on the realtek audio console. Because my mic worked.. Then I checked them, then it stopped working... So now I'll just leave them unchecked I guess, don't feel like troubleshooting through this again to figure out if it was only 1 of the "Microphone effects" or if it was both of them together..

    Thanks for the help guys!

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •