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ASUS TUF VG27AQL1A - Monitor go black briefly after waking uo

redoctober45
Level 7

‎12-20-2020 03:15 PM - last edited on ‎03-05-2024 07:07 PM by Community Admin

This is an issue I noticed since I got this monitor 2 months ago. This doesn't happen all the time but only sometimes. After the monitor wakes up from being off and after what seems like a random amount of time (usually 5-10 minutes), the monitor will go back for a few seconds and then come back on. It doesn't display disconnected or anything like that, just off and on. The conditions it happens:

- Always after waking up
- Only happens once total after the wake up
- Doesn't always happen after wake up
- Only happens on this monitor and not my second
- Tried different displayport cables.

No events in windows event log either so this makes me believe it is a monitor defect or maybe some obscure setting. My video card is a 3080 which had a different flickering issue that was faster and using a browser but that appears fixed.

Thanks for any help.
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4 REPLIES 4

takeo64
Level 7

‎02-05-2021 05:29 AM

redoctober45 wrote:
This is an issue I noticed since I got this monitor 2 months ago. This doesn't happen all the time but only sometimes. After the monitor wakes up from being off and after what seems like a random amount of time (usually 5-10 minutes), the monitor will go back for a few seconds and then come back on. It doesn't display disconnected or anything like that, just off and on. The conditions it happens:

- Always after waking up
- Only happens once total after the wake up
- Doesn't always happen after wake up
- Only happens on this monitor and not my second
- Tried different displayport cables.

No events in windows event log either so this makes me believe it is a monitor defect or maybe some obscure setting. My video card is a 3080 which had a different flickering issue that was faster and using a browser but that appears fixed.

Thanks for any help.




Hey man,

any update on this? Did you fix it? I am having the same problem and the only solution I have seen out there is to return it and get a new monitor
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iamlucian
Level 7
In response to takeo64

‎02-05-2021 07:01 AM

I also have a problem with this monitor. Sometimes it goes black for about two seconds then turns back on (random). Sometimes it even reduces to 120hz from the 144hz setting when it comes back on. Some weird minor discolorations on the text also occur sometimes when it happens. I just restart my pc when that happens then the texts are back to normal along with the correct refresh rate (144hz).

I just purchased my monitor a couple of weeks ago. Everything else is looking good aside from the screen sometimes turning on/off for about 2 seconds.

Currently, I've set mine at 120Hz. 120Hz seems to be okay for now.
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Leon_Benji
Level 7
In response to iamlucian

‎02-22-2021 01:10 AM

iamlucian wrote:
I also have a problem with this monitor. Sometimes it goes black for about two seconds then turns back on (random). Sometimes it even reduces to 120hz from the 144hz setting when it comes back on. Some weird minor discolorations on the text also occur sometimes when it happens. I just restart my pc when that happens then the texts are back to normal along with the correct refresh rate (144hz).

I just purchased my monitor a couple of weeks ago. Everything else is looking good aside from the screen sometimes turning on/off for about 2 seconds.

Currently, I've set mine at 120Hz. 120Hz seems to be okay for now.


Have the same issue with my Asus TUF VG27AQ1A. Did anyone here manage to fix the problem?
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Leon_Benji
Level 7

‎02-27-2021 07:11 AM

redoctober45 wrote:
the monitor will go black for a few seconds and then come back on


Did you manage to fix the issue?
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