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  1. #1
    ROG Enthusiast Array Razer68 PC Specs
    Razer68 PC Specs
    MotherboardASUS ROG STRIX Z390-F GAMING
    ProcessorIntel Core i7-8700K
    Memory (part number)HyperX Fury DDR4 3200MHz 16GB
    Graphics Card #1Nvidia GeForce GTX 1070 Armor OC
    Sound CardSupremeFX S1220A CODEC
    MonitorAsus 27" LED G-Sync ROG Swift PG278QR
    Storage #1Samsung 860 EVO 500GB SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerCorsair Hydro Series H60 CPU Cooler
    CaseNoctua NF-F12 PWM 120mm Fan
    Power SupplyCorsair TX850M, 850W PSU
    Keyboard ASUS ROG Strix Flare Cherry MX/BUNGEER M4
    Mouse ASUS ROG Gladius II Origin / Xtrfy M42
    Headset ASUS ROG Throne/ASUS ROG Theta 7.1 Gaming Headset
    Mouse Pad ASUS ROG Sheath Mousepad/Xtrfy GP1 XL
    Headset/Speakers Edifier S530D
    OS Windows10 20H2
    Network RouterAsus ROG Rapture GT-AX11000 Nordic
    Accessory #1 ASUS RT-AC86U AiMesh AC2900
    Accessory #2 Fractal Design Define R6 Black
    Accessory #3 Asus Rog Strix Arion /Samsung SSD 2TB
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    Sending link read about the Issue.

    https://docs.microsoft.com/en-us/ans...sh-dongle.html

  2. #2
    ROG Enthusiast Array Razer68 PC Specs
    Razer68 PC Specs
    MotherboardASUS ROG STRIX Z390-F GAMING
    ProcessorIntel Core i7-8700K
    Memory (part number)HyperX Fury DDR4 3200MHz 16GB
    Graphics Card #1Nvidia GeForce GTX 1070 Armor OC
    Sound CardSupremeFX S1220A CODEC
    MonitorAsus 27" LED G-Sync ROG Swift PG278QR
    Storage #1Samsung 860 EVO 500GB SSD
    Storage #2Samsung 860 EVO 1TB SSD
    CPU CoolerCorsair Hydro Series H60 CPU Cooler
    CaseNoctua NF-F12 PWM 120mm Fan
    Power SupplyCorsair TX850M, 850W PSU
    Keyboard ASUS ROG Strix Flare Cherry MX/BUNGEER M4
    Mouse ASUS ROG Gladius II Origin / Xtrfy M42
    Headset ASUS ROG Throne/ASUS ROG Theta 7.1 Gaming Headset
    Mouse Pad ASUS ROG Sheath Mousepad/Xtrfy GP1 XL
    Headset/Speakers Edifier S530D
    OS Windows10 20H2
    Network RouterAsus ROG Rapture GT-AX11000 Nordic
    Accessory #1 ASUS RT-AC86U AiMesh AC2900
    Accessory #2 Fractal Design Define R6 Black
    Accessory #3 Asus Rog Strix Arion /Samsung SSD 2TB
    Razer68's Avatar
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    Quote Originally Posted by znbaboy View Post
    Thank you for your reply!

    The BTUSB warning is just saying that the device cannot be put into a low power state so I don't think that is the issue. I even tried unplugging it and replicating the issue and it still happened unfortunately.
    Okay! I check with a friend as if he can solve the issue.

  3. #3
    ROG Member Array dzo888 PC Specs
    dzo888 PC Specs
    MotherboardROG CROSSHAIR VIII HERO (WI-FI) | BIOS 3601
    ProcessorAMD RYZEN 9 5900X
    Memory (part number)G-SKILL F4-3600C16Q-64GTZN | (16-16-16-36-52)
    Graphics Card #1NVIDIA RTX 3090 FOUNDERS EDITION
    Graphics Card #2ASUS ROG STRIX RTX3070 O8G GAMING
    Graphics Card #3ASUS TUF RTX3070 O8G GAMING
    MonitorSAMSUNG U28D590D & LG OLED55CXAUA
    Storage #1SAMSUNG 970 EVO 500GB M.2 NVMe
    Storage #2SAMSUNG 860 EVO 1TB SSD SATA & WD BLACK 1TB WD1003FZEX SATA
    CPU CoolerNOCTUA NH-D15
    CaseTHERMALTAKE LEVEL 20 HT SNOW
    Power SupplyENERMAX REVOLUTION D.F. 850W
    Keyboard LOGITECH G513 CARBON GX BLUE
    Mouse LOGITECH G PRO WIRELESS
    Headset SONY WH-H900N
    Headset/Speakers KLIPSCH PROMEDIA 2.1 THX
    OS MICROSOFT WINDOWS 10 PRO
    Network RouterTP-LINK ARCHER C4000
    Accessory #1 HP REVERB G2 VR HEADSET

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    I have a similar issue as well on my VIII Hero (WIFI). On random occasions, whether the computer is sleeping or after shutting down for a few hours, I can't turn on the computer with either the case's power switch or the motherboard's power switch. I have to flip the power supply switch and wait for the LEDs to go off, then toggle the power supply back on. I found it's either toggle the Reset CMOS button or toggle the power supply switch and the computer's power switch will begin to work again.

    I tried playing with the ErP BIOS setting and turning off Aura LED on certain power states, but issue still seem to happen randomly after experimenting with those settings. I be curious to what you find.

  4. #4
    ROG Guru: Brown Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
    OS Windows 10 64bit Pro
    Network RouterRT-AC87U

    Join Date
    Apr 2018
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    Why are not using DOCP profile ?

    Enable DOCP profile.
    Can you also screenshot HWinfo summary page.
    https://www.hwinfo.com/download/

    Also can you install the latest AMD chipset drivers
    https://www.amd.com/en/support/chips...ocket-am4/x570
    Last edited by RedSector73; 01-01-2021 at 12:59 AM.

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