Hello,
I've been having some issues on my Zephryus GX502GW that I haven't been able to figure out a solution to. I've contacted ASUS support directly to see if they could provide a solution, and after a long back and forth where they gave me unhelpful suggestions, like restoring my PC, that amounted to nothing, they ultimately told me to just send it in for repair, and I'm trying to see if maybe I could find a solution from the community before I do so.
1. The microphones on my laptop are not functioning properly. The onboard microphone is very static-y and turbulent while my headset microphone doesn't pick anything up at all. I've tried reinstalling my drivers, downgrading them, and anything else driver-related to fix the issues, but nothing has worked.
2. My GPU is constantly stuck at 1215 MHz frequency and the memory frequency is always at 7151 MHz. The only time it fluctuates is when I'm playing a game, but when I am the GPU is severely underperforming, going as low as 900 MHz which is absolutely not what it should be performing at. I've also tried fiddling with the drivers and the ROG/Armoury Crate software packages, and even resetting my PC, but nothing has changed.
If anyone can give me something to try to fix these issues, it would be really appreciated. I would really like to be able to fix this issue without having to send it in for repair and blow a lot of money/time on that process.