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  1. #1
    New ROGer Array
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    Jun 2020
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    Asus FX705GE Hardware problems

    HI,
    I've already made a post on this forum concerning the regular crashing this laptop has.
    After RMA, Asus has decided nothing is wrong with the laptop and sent it back to me, I then resent it because the issue was still there.
    When I got it, again, they couldn't see anything wrong but they did a reassembly nonetheless. Still, the laptop crashed litterally within the first hour of use.
    Now, I haven't sent it back yet, because I haven't been using that laptop much and it mainly sat around on my desk since then.
    The problem is, the screen developped a red spot in the middle that's visible when black/ very dark colors are displayed.
    A fan is also starting to die out, making very a very noticable "vibration" noise at times.
    I am starting to get worried that this machine is just beyond repair at this point, because I don't even know if any of this is even covered by warranty (which is still valid).
    Is there any procedure with which I could get into contact with an asus rep other than through RMA? I can't seem to contact anyone that cares about the crashing issue.

    Thank you for reading me, and please enjoy the remaining of 2020.

  2. #2
    Moderator Array
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    Hello SBAPKat,
    Please kindly PM me your SN or RMA number.
    Also, may I have some picture or video record of the issue?
    When the laptop crash, was there any error message?
    Thank you.

  3. #3
    New ROGer Array
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    Hello Blake,
    I have sent you a PM with all the details you've asked for.
    Thank you for your time.

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