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  1. #1
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    "The VGA card is not supported by UEFI driver" on POST - Dark Hero

    I set up my new Dark Hero build a few days ago, and I occasionally get this error on POST.

    "The VGA card is not supported by UEFI driver.
    CSM (Compability Support Module) settings have been changed
    For further adjustments, press [F1] to enter BIOS setup

    The message only comes when the monitor has gone into deep sleep mode overnight and then I turn on the computer. It also seems to happen if I turn the PC/Monitor on in a certain way but I haven't really figured out how to trigger it exactly.

    The monitor is an ASUS PG35VQ, connected via DisplayPort. There is also a Valve Index plugged in via HDMI.

    My graphics card is a Nvidia 3080 Founder's Edition. I never saw this message on my Asus Maximus Hero VIII motherboard that I was using previously with CSM disasbled and the same graphics card.

  2. #2
    New ROGer Array polyh3dron PC Specs
    polyh3dron PC Specs
    MotherboardAsus ROG Crosshair VIII Dark Hero X570
    ProcessorAMD Ryzen 9 5950X
    Memory (part number)G.Skill Trident Z Neo F4-3600C14Q-64GTZN
    Graphics Card #1Nvidia Geforce RTX 3090 Founder's Edition
    Sound CardAvid Pro Tools MTRX Studio w/ Pro Tools HD Native Card
    MonitorAsus ROG Swift PG27UQ
    Storage #1Sabrent Rocket 4.0 2TB x2 in RAID 0 Config
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    This is interesting. I have a pretty similar setup; Dark Hero, 3090 Founders, Asus ROG Swift PG27UQ monitor and Valve Index, but I haven't gotten this error.

    Are you still on the stock BIOS? If so, it's not very good and you should upgrade to the latest via BIOS flashback immediately. It could fix your issue.
    Last edited by polyh3dron; 01-01-2021 at 11:09 AM.

  3. #3
    ROG Guru: Orange Belt Array raju2529 PC Specs
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    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v29.20.100.9116
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6521
    Graphics Card #3nil
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    Sound CardRealtek HD Audio controller with codec 294 WHQL driver v6.0.9071.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
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    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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    yosefm,
    at present disable secure boot , and disable uefi boot , enable csm modein bios .

    if you see any additional settings related video card in bios , so adjust to take default setttings .

    also try with another monitor or try with display port of monitor to video card

  4. #4
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    Thanks for the replies.

    I am using BIOS 3103 at the moment, I think the problem also happened on 3003 as well but can't remember exactly.

    Yes, enabling CSM solves the problem (and the motherboard enables that automatically when it finds this error) but I never had to do that with my previous motherboard. I noticed that in the BIOS in the VBIOS information section it says it does not detect a GPU in there. I'm pretty sure in the last motherboard there was some information available here.

  5. #5
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
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    Quote Originally Posted by raju2529 View Post
    at present disable secure boot , and disable uefi boot , enable csm modein bios .
    CSM should not be enabled with modern graphics cards such as the 30-series. Secure boot / UEFI should be enabled with CSM disabled on all graphics cards with UEFI boot.
    The above post is poor advice that is straight up wrong.
    Last edited by RedSector73; 01-02-2021 at 03:31 AM.

  6. #6
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    Thanks RedSector, yes I don't think disabling CSM and Secure Boot is a solution. There isn't anything wrong with the graphics card, monitor or cable seeing as it all worked fine with the previous motherboard. Just seems to be a problem with the motherboard when the computer starts with the display in sleep mode.

  7. #7
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
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    Make sure you have the latest AMD chipset drivers onboard
    https://www.amd.com/en/support/chips...ocket-am4/x570

  8. #8
    ROG Member Array contact1 PC Specs
    contact1 PC Specs
    MotherboardAsus CROSSHAIR VIII Hero (WiFi)
    ProcessorAMD Ryzen 3950X
    Memory (part number)G.Skill Trident Z Neo (2 x 16 GB) DDR4-3600 CL16 (F4-3600C16D-32GTZN)
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    Do you have any HAL(12) error listed in the Windows System Event viewer ?

  9. #9
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    Thanks, latest chipset drivers from AMD are installed and no HAL(12) error in the Event Viewer as far as I can see.

    I can produce it pretty reliably now:
    1. Set monitor DisplayPort Deep Sleep and HDMI Deep Sleep both to On
    2. Turn off computer
    3. Wait for monitor to enter deep sleep - about five minutes (fans spin down)
    4. Turn computer back on
    5. Monitor then wakes up but waking up during POST causes the above error.
    6. BIOS automatically enables CSM - I have to go into the BIOS and disable this and it all works fine.

    I looked at the Q-Code on the motherboard when this happens and it is 02.

    I'm using a VESA-certified cable between the monitor and the PC but not had the opportunity to test another yet.

  10. #10
    ROG Guru: Blue Belt Array RedSector73 PC Specs
    RedSector73 PC Specs
    Laptop (Model)FA506IU-AL130T x 2
    MotherboardROG CROSSHAIR VIII HERO (WI-FI)
    ProcessorAMD Ryzen 9 3900X 12-Core Processor
    Memory (part number)4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die
    Graphics Card #1Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC)
    Sound CardArctis DAC
    MonitorAsus ROG Swift PG348Q
    Storage #1ADATA SX8200PNP 1TB
    Storage #22 x Samsung SSD 840 EVO 250GB
    CPU CoolerCoolermaster Liquid Pro Master 360
    CaseEVGA DG-87 Gunmetal Grey Gaming Case
    Power SupplyEVGA SuperNOVA G2 750W Gold Power
    Keyboard Corsair K95 RGB Platinum
    Mouse Corsair Gaming Sabre RGB Gaming Mouse
    Headset ARCTIS Pro Wireless
    Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large
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    The Qcode 02 is 'AP initialization before microcode loading'.

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