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01-01-2021 10:22 AM #1
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"The VGA card is not supported by UEFI driver" on POST - Dark Hero
I set up my new Dark Hero build a few days ago, and I occasionally get this error on POST.
"The VGA card is not supported by UEFI driver.
CSM (Compability Support Module) settings have been changed
For further adjustments, press [F1] to enter BIOS setup
The message only comes when the monitor has gone into deep sleep mode overnight and then I turn on the computer. It also seems to happen if I turn the PC/Monitor on in a certain way but I haven't really figured out how to trigger it exactly.
The monitor is an ASUS PG35VQ, connected via DisplayPort. There is also a Valve Index plugged in via HDMI.
My graphics card is a Nvidia 3080 Founder's Edition. I never saw this message on my Asus Maximus Hero VIII motherboard that I was using previously with CSM disasbled and the same graphics card.
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01-01-2021 11:06 AM #2
polyh3dron PC Specs Motherboard Asus ROG Crosshair VIII Dark Hero X570 Processor AMD Ryzen 9 5950X Memory (part number) G.Skill Trident Z Neo F4-3600C14Q-64GTZN Graphics Card #1 Nvidia Geforce RTX 3090 Founder's Edition Sound Card Avid Pro Tools MTRX Studio w/ Pro Tools HD Native Card Monitor Asus ROG Swift PG27UQ Storage #1 Sabrent Rocket 4.0 2TB x2 in RAID 0 Config Storage #2 WD Black 6TB HDD CPU Cooler EK Water Blocks Custom Loop Case Lian Li O11D XL Power Supply Seasonic Prime PX-1000 Keyboard Das Keyboard 4 Professional Mouse Steelseries Sensei Headset Sennheiser GSP 600 Mouse Pad Steelseries Headset/Speakers JBL LSR708p OS Windows 10 Pro Network Router Eero Pro
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This is interesting. I have a pretty similar setup; Dark Hero, 3090 Founders, Asus ROG Swift PG27UQ monitor and Valve Index, but I haven't gotten this error.
Are you still on the stock BIOS? If so, it's not very good and you should upgrade to the latest via BIOS flashback immediately. It could fix your issue.Last edited by polyh3dron; 01-01-2021 at 11:09 AM.
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01-01-2021 04:04 PM #3
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.309SA ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel Hd 620 graphics 1GB DDR3 DCH WHQL driver v29.20.100.9116 Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v27.21.14.6521 Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec 294 WHQL driver v6.0.9071.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 10 Enterprise 64bit v20H2 build no 19042.685 Network Router Bsnl Wi-Fi modem with router Accessory #1 Dell Wired Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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yosefm,
at present disable secure boot , and disable uefi boot , enable csm modein bios .
if you see any additional settings related video card in bios , so adjust to take default setttings .
also try with another monitor or try with display port of monitor to video card
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01-01-2021 04:25 PM #4
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Thanks for the replies.
I am using BIOS 3103 at the moment, I think the problem also happened on 3003 as well but can't remember exactly.
Yes, enabling CSM solves the problem (and the motherboard enables that automatically when it finds this error) but I never had to do that with my previous motherboard. I noticed that in the BIOS in the VBIOS information section it says it does not detect a GPU in there. I'm pretty sure in the last motherboard there was some information available here.
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01-02-2021 03:23 AM #5
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
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Last edited by RedSector73; 01-02-2021 at 03:31 AM.
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01-02-2021 04:46 PM #6
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Thanks RedSector, yes I don't think disabling CSM and Secure Boot is a solution. There isn't anything wrong with the graphics card, monitor or cable seeing as it all worked fine with the previous motherboard. Just seems to be a problem with the motherboard when the computer starts with the display in sleep mode.
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01-02-2021 11:40 PM #7
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
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Make sure you have the latest AMD chipset drivers onboard
https://www.amd.com/en/support/chips...ocket-am4/x570
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01-03-2021 12:28 AM #8
contact1 PC Specs Motherboard Asus CROSSHAIR VIII Hero (WiFi) Processor AMD Ryzen 3950X Memory (part number) G.Skill Trident Z Neo (2 x 16 GB) DDR4-3600 CL16 (F4-3600C16D-32GTZN) Graphics Card #1 MSI GeForce GTX 570 Monitor Dell U2711 Ultrasharp Storage #1 Sabrent Rocket HTSK 4.0 1 TB M.2-2280 CPU Cooler Fractal Design Celsius+ S36 Dynamic X2 Case Fractal Design Define 7 Light ATX Mid Power Supply SeaSonic FOCUS 850 W 80+ Gold OS Linux
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Do you have any HAL(12) error listed in the Windows System Event viewer ?
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01-04-2021 12:47 PM #9
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Thanks, latest chipset drivers from AMD are installed and no HAL(12) error in the Event Viewer as far as I can see.
I can produce it pretty reliably now:
1. Set monitor DisplayPort Deep Sleep and HDMI Deep Sleep both to On
2. Turn off computer
3. Wait for monitor to enter deep sleep - about five minutes (fans spin down)
4. Turn computer back on
5. Monitor then wakes up but waking up during POST causes the above error.
6. BIOS automatically enables CSM - I have to go into the BIOS and disable this and it all works fine.
I looked at the Q-Code on the motherboard when this happens and it is 02.
I'm using a VESA-certified cable between the monitor and the PC but not had the opportunity to test another yet.
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01-05-2021 08:45 AM #10
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 10 64bit Pro Network Router RT-AC87U
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The Qcode 02 is 'AP initialization before microcode loading'.