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  1. #1
    New ROGer Array s8nbunny PC Specs
    s8nbunny PC Specs
    MotherboardAsus ROG Strix X570-E Gaming ATX AM4 Motherboard
    ProcessorAMD Ryzen 9 3900X 3.8 GHz 12-Core Processor
    Memory (part number)Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
    Graphics Card #1PowerColor Radeon RX 6800 XT 16 GB Red Devil Limited Edition Video Card
    MonitorMSI Optix MAG271C
    Storage #1Samsung 870 QVO 4 TB
    CPU CoolerARCTIC Liquid Freezer II 280
    CaseFractal Design Meshify S2 ATX Mid Tower Case
    Power SupplyCorsair HX Platinum 1000 W 80+ Platinum
    Keyboard Logitech G213 PRODIGY RGB Wired Gaming Keyboard
    Mouse Logitech G203 Prodigy Wired Optical Mouse
    Headset Logitech G633 Artemis Spectrum 7.1
    Mouse Pad Reawul RGB Gaming Mouse Mat 32 x 12 inches
    Headset/Speakers Logitech Z313 25 W 2.1 Channel Speakers
    OS Microsoft Windows 10 Pro OEM 64-bit
    Accessory #1 Logitech C920 HD Pro Webcam

    Join Date
    Jan 2021
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    AI Suite 3 Fan Xpert 4 not detecting fans correctly

    x570 E on latest bios
    Fan's connected are Arctic P14 PWM 14cm 140mm Pressure Optimised 4pin x 2, one on back exhaust and one top/back above it.
    Arctic Cool 2 280 AIO on the front

    The software seems to be so random in picking up the fan correctly.
    Earlier it was showing 4 fans detected and now it is only showing the CPU.
    Click image for larger version. 

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    Previously I was able to see the to and back fans and change them with the profiles etc but now they show as unknown with no data.

    If I click on the unknown and then click the fan icon which normally turns everything else down and speeds that fan up so you can tell which one it is, it's not working anymore. It only seems to work for the AIO connected to the motherboard.

    Click image for larger version. 

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    My first build and my first time using ASUS and it seems they just have a lot of bloatware software then barely functions.

    Anyone any idea's on what I can do outside of what I have done, uninstall etc etc

    Thanks in advance

  2. #2
    ROG Enthusiast Array
    Join Date
    Apr 2015
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    You need to identify whether it's pwm or dc in the bios Monitor section first, then AISuite will info when set up Fan Xpert and do fan tuning.
    No issues here using Fan Xpert on AISuite 3, DIP version 2.00.55. Just be aware of the other Monitor settings you have in the bios.

  3. #3
    New ROGer Array s8nbunny PC Specs
    s8nbunny PC Specs
    MotherboardAsus ROG Strix X570-E Gaming ATX AM4 Motherboard
    ProcessorAMD Ryzen 9 3900X 3.8 GHz 12-Core Processor
    Memory (part number)Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
    Graphics Card #1PowerColor Radeon RX 6800 XT 16 GB Red Devil Limited Edition Video Card
    MonitorMSI Optix MAG271C
    Storage #1Samsung 870 QVO 4 TB
    CPU CoolerARCTIC Liquid Freezer II 280
    CaseFractal Design Meshify S2 ATX Mid Tower Case
    Power SupplyCorsair HX Platinum 1000 W 80+ Platinum
    Keyboard Logitech G213 PRODIGY RGB Wired Gaming Keyboard
    Mouse Logitech G203 Prodigy Wired Optical Mouse
    Headset Logitech G633 Artemis Spectrum 7.1
    Mouse Pad Reawul RGB Gaming Mouse Mat 32 x 12 inches
    Headset/Speakers Logitech Z313 25 W 2.1 Channel Speakers
    OS Microsoft Windows 10 Pro OEM 64-bit
    Accessory #1 Logitech C920 HD Pro Webcam

    Join Date
    Jan 2021
    Reputation
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    Posts
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    Quote Originally Posted by pharma View Post
    You need to identify whether it's pwm or dc in the bios Monitor section first, then AISuite will info when set up Fan Xpert and do fan tuning.
    No issues here using Fan Xpert on AISuite 3, DIP version 2.00.55. Just be aware of the other Monitor settings you have in the bios.
    Fan's are set to PWN. They have been from the start and I've not made any changes to them. The issue was they were being picked up and able to be controlled but now they are not.

    Went back into Bios and selected load optimised defaults. Trying to run the tuner in fan expert now.
    Hopefully it will show them and not just N/A
    Last edited by s8nbunny; 01-29-2021 at 06:20 PM.

  4. #4
    New ROGer Array s8nbunny PC Specs
    s8nbunny PC Specs
    MotherboardAsus ROG Strix X570-E Gaming ATX AM4 Motherboard
    ProcessorAMD Ryzen 9 3900X 3.8 GHz 12-Core Processor
    Memory (part number)Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
    Graphics Card #1PowerColor Radeon RX 6800 XT 16 GB Red Devil Limited Edition Video Card
    MonitorMSI Optix MAG271C
    Storage #1Samsung 870 QVO 4 TB
    CPU CoolerARCTIC Liquid Freezer II 280
    CaseFractal Design Meshify S2 ATX Mid Tower Case
    Power SupplyCorsair HX Platinum 1000 W 80+ Platinum
    Keyboard Logitech G213 PRODIGY RGB Wired Gaming Keyboard
    Mouse Logitech G203 Prodigy Wired Optical Mouse
    Headset Logitech G633 Artemis Spectrum 7.1
    Mouse Pad Reawul RGB Gaming Mouse Mat 32 x 12 inches
    Headset/Speakers Logitech Z313 25 W 2.1 Channel Speakers
    OS Microsoft Windows 10 Pro OEM 64-bit
    Accessory #1 Logitech C920 HD Pro Webcam

    Join Date
    Jan 2021
    Reputation
    10
    Posts
    7

    Getting no where

    Just to confirm Artic Cooler 2 is connected to the CPU_Fan/Opt connection on the motherboard.
    The PWM fan hub that came with the fractal case is connected to the CPU fan header just above the CPU_Fan/Opt
    The two artic pwm fans are connected fan headers 1 & 2 on the hub.

    If there is a BIOS setting that needs to be changed im lost on what it could be

    ---

    I left it alone and came back to it shortly ago. Uninstalled the suite and ran a reg clean etc
    Installed it and it seems to be showing more fans this time

    Click image for larger version. 

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    Ran the fan tuner still didn't seem to effect them. Left it alone and watched a movie. Came back and it's back to only showing the one fan on the fan status page like the earlier image!
    Last edited by s8nbunny; 01-29-2021 at 09:39 PM.

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