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01-16-2021 03:14 PM #1New ROGer Array
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asus rog zephyrus m gu502gv doesnt turn on after thermo paste
Hello
I have asus rog zephyrus m gu502gv. I wanted to clean it and change the thermo paste (it was stored for a long time and there was a lot of dust, when the game was turned on, the temperature rose to 95 degrees), opened the laptop, turned it off as it should be on both sides, changed the thermo paste and assembled it. it turned on the first time, the coolers were spinning, but then it turned off. now does not turn on at all. everything seems to be done graciously and everything is connected but still it happens and does not turn on, no reaction,. did you have such a case? can you advise anything?
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01-18-2021 08:04 PM #2New ROGer Array fbajjar PC Specs
fbajjar PC Specs Laptop (Model) ASUS ROG Zephyrus S GX502GW Motherboard Intel HM370 Processor Intel Core i7 9750H Memory (part number) Samsung 16GB 2666Mhz SDRAM Graphics Card #1 NVIDIA RTX 2070 Max-P Sound Card Realtek ALC294 Monitor SHP14D3 Storage #1 Intel 660p NVME SSD 1TB Power Supply ADP-230GB B Mouse ROG GLADIUS II Headset ROG CERBERUS OS Windows 10 Home 64bit Accessory #1 ROG Eye Webcam
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Are you sure when you disassembled your laptop you didn't have any static energy in your hands (or just to stay safe used an anti-static wrist strap?) Is the room too dry? A dry room is a haven for static energy. From your description, it does seem like a static discharge which means the motherboard is fried.
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01-20-2021 02:31 PM #3ROG Junior Member Array Arno Boun PC Specs
Arno Boun PC Specs Laptop (Model) Zephyrus GU502GV Motherboard ASUS Maximus Hero VI Processor Intel 4770K (OC @ 4.7GHz) Memory (part number) (2) G. Skill F3-16000C9D-16GXM (32GB) Graphics Card #1 EVGA GeForce GTX 1070 Ti SC Gaming Sound Card Creative Labs Sound Blaster X-Fi Titanium HD Monitor HP Omen 27i Storage #1 WD SN750 (via M.2 to PCI Express) CPU Cooler Corsair H100i v2 Case Corsair iCue 220T Power Supply Corsair CM750 Keyboard Corsair K55 RGB Mouse Logitech MX Master 2S OS Windows 10 Pro
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Troubleshooting
After applying the thermal paste, double-check the heatsink and screws to make sure that it's clamped down securely.
Verify that there is nothing on the motherboard that could possibly cause a short-circuit (foreign objects, possibly excess thermal paste that might have oozed out around the heatsink, you never know).
You've probably already carried out the steps above but it doesn't hurt to double-check again.
If everything looks good but the problem remains, perhaps these instructions could resolve your issue:
https://www.asus.com/support/faq/1014276/
Best of luck!
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