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  1. #1
    New ROGer Array
    Join Date
    Jan 2021

    PG27UQ No Sound... Please Help


    I'm sorry if I'm typing a story here, but I'm trying to share the suffering I went through >_< !

    I hope that I can find help here as I spent 2 weeks with Google trying to figure out the problem which is that my PG27UQ doesn't have sound while the other screen does. I tried reinstalling the driver (result is a device not migrated), tried to download aura (doesn't open and I think many have this error), tried cclean and reinstalled everything connecting with the sound jack + dp and dp alone but it is still the same.

    Those are the driver and software that I kept downloading:

    • Windows 10 Pro
    • Intel 10900KF i9 10th Gen Processor 3.7GHZ 20MB cache processor
    • Gigabyte Aoros RTX 3090 24GB master graphics
    • Gigabyte Aoros Z490 Aoros ULTRA 10th gaming motherboard
    • MSI MAG CORELIQUID 360R Cooler
    • Thermal view 71 black tempered glass
    • Corsair HX1000i High-Performance ATTX Power Supply 1000 Watt 80 Plus
    • Corsair 3600 MHZ 2*32gb Vaengeance rgb pro gaming ram
    • WD 1TB NVME M.2

    Connected to two monitors
    • Asus PG27UQ connected through DP (the problematic monitor where the sound doesn't work) with dp only and the sound jack+dp
    • Asus MG28UQ (connected through DP (sound is perfectly fine)

    Thanks in advance

  2. #2
    ROG Junior Member Array
    Join Date
    Apr 2015

    same problem

    i am having the same problem, have you got a fix??

  3. #3
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
    CPU CoolerCooler Master ML240L RGB
    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
    Keyboard ASUS ROG Strix Scope NX TKL Deluxe
    Mouse ASUS ROG Chakram Core
    Headset/Speakers Logitech Z333
    OS Windows 11 Pro 22H2
    MoKiChU's Avatar
    Join Date
    Aug 2013

    Quote Originally Posted by ciderbob View Post
    i am having the same problem, have you got a fix??

    There will be no fix, because there is no issue, the PG27UQ monitor don't have built-in speakers.

    It has a 3.5mm jack for headphones or external speakers because it serves only as a passtrough of audio codec from your GPU via HDMI/DP, so even if it means using headphone or external speakers, it is better to use the audio codec from your motherboard via 3.5mm jack which will be more efficient.

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