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  1. #11
    ROG Member Array
    Join Date
    Feb 2020

    Polease fix this asap, [i have clients calling non-stop about this issue]

    My Name is AJ from ZervTech and i have multiple clients who have called me about this new issue of the G-skill trident Z Ram only detecting in armoury crate but not in aura creator. i can confirm that before v 5.x both ARM.C and Creator were working without any issues, now its become a problem and there isnt any communication as to why this problem has transpired

    Any update towards solving this issue will be most appreciated as my client ive built Pc's for are less than happy about my recommendation of Asus MOBOS in general and are asking for a replacement board of a brand that will work.

    Thank you

  2. #12
    New ROGer Array
    Join Date
    Mar 2022

    Angry same issue

    i have the same problem:
    G-skill trident Z Ram only detecting in armoury crate but not in aura creator

    board: ROG Maximus Hero Z690 a 600 eur board!

    why asus, why??

  3. #13
    New ROGer Array
    Join Date
    May 2021

    I'm not 100% this will work for everyone, however, I went in and deleted all previous .xml themes I had created and saved for Aura Creator, when I opened up Aura Creator my G Skill RAM was showing again.
    If you are not sure where you have profiles saved, open Aura Creator, click the 3 dots in the top right corner, click IMPORT and a window should open showing any saved xml files. I deleted them all and my RAM was showing up as it should.

    Another previous step that may or may not matter is that I applied a previous saved theme prior to deleting them all.

  4. #14
    New ROGer Array
    Join Date
    Jan 2022

    Can't update the last version of Aura Creator Asus Hal Central. It downloads but stay like if it had not.

    Still don't see my Gskill too...

  5. #15
    New ROGer Array DanXIV PC Specs
    DanXIV PC Specs
    Laptop (Model)ROG G750JH
    MotherboardRog Crosshair VIII Dark Hero
    ProcessorRyzen 5 3600
    Graphics Card #1Gigabyte 2060 Super
    Sound CardFocusrite 2i2 3rd Gen
    Storage #1Samsung 980 pro 250Gb (x2 Raid 1)
    Storage #2Crucial ssd 500Gb (x4 Raid 10)
    CPU CoolerStock
    CaseRog Helios
    Power SupplyRog Thor 1200W
    Headset/Speakers Audiotechnica m50xRD
    OS Windows 10

    Join Date
    Feb 2022

    Cool Yea, this is still a problem in 2022...

    Quote Originally Posted by FlufflePuff1337 View Post
    Im just gonna be rude and be toxic cos Asus does't read their own feedback and this been going on long enough, time to fix your **** Asus your making me wanna kill my self.

    Your rgb effects are old and boring, rainbow effect across ram sticks is vastly different per brand and very inconstinstent it either have effects invidually per ram stick having 1 go up 1 go down depending on dim layout or they all go one single direction being boring, or are perfectly setup out of box with each stick having its own color rainbow but then you click rainbow and boom you have them all synchronized the way you did not want them.

    Don't you think the whole point of rgb software is configurability ? what can we configure ? led strip size ? you break this every now and then, each invidual strip ? lol they all combined into one strip want configure each invidually ? try run open rgb open source software with risk of breaking your x570 chipset cos the software is so reverse engineered due lack of blueprint that it turns of your chipset fan.

    Aura creator never shown ram ever for a very long time not for corsair certainly does not work with g skill probably with nothing.

    Wanna point out issues with the software that gets updated once a month and is broken more and more every month ? gets banned.
    Armoury crate is awfull
    It lacks configurability
    It lacks customization per led or per strip everything is just one giant big strip exactly what we do not want, this is how you drive everyone to Corsair there software is a good example what you should expect.

    Are we gonna keep ignoring or are we gonna finally adress the big elephant in the room now called awfull state of Asus software, dont just fire your dev team like everyone wants let them learn and let them work on stuff everyone wants, rather then repeatly breaking stuff and never adding the features everyone needs.
    for **** sake this is pissing me off.
    This! This is the goddam solution!
    I have a x570 motherboard and a 3600 cpu.
    The steps I followed are the following.
    Uninstalled all of my ENE-HAL rgb drivers with the forced uninstallation of revo uninstaller (the Holy software) , as a result Armoury Crate no longer detected my ram modules.
    Then I installed gskill software version 1.0.18 took from its installation folder the rgb driver installer then uninstalled gskill software.
    Installed the rgb driver that I took from gskill.
    Now Armoury Crate can see ram modules again but not aura creator (you silly little...)
    I uninstalled aura creator.
    Installed aura creator again.
    Et voilÃ*, software all working again and detecting my 4 ram modules.

    Asus really needs to address this problem the goddamn solution is already out in the wild.

  6. #16
    New ROGer Array
    Join Date
    Sep 2022

    I need help

    Product Name: ROG STRIX Z690-A GAMING WIFI D4
    OS: Microsoft Windows 10 Home 64-bit Ver.2009 (OS build 19044.1889)
    BIOS Version: 1720
    BIOS Release Date: 08/12/2022
    CPU: 12th Gen Intel(R) Core(TM) i9-12900KS
    Memory: 64 GB @
    - 16 GB DDR4-3200, G Skill Intl F4-3200C14-16GTZR
    - 16 GB DDR4-3200, G Skill Intl F4-3200C14-16GTZR
    - 16 GB DDR4-3200, G Skill Intl F4-3200C14-16GTZR
    - 16 GB DDR4-3200, G Skill Intl F4-3200C14-16GTZR
    Graphics: NVIDIA GeForce RTX 2080 Ti, 11264 MB
    VBIOS Version: 90.02.0B.00.74
    Drive: SSD, Samsung SSD 970 PRO 1TB, 953.87 GB
    Drive: SSD, Samsung SSD 960 PRO 1TB, 953.87 GB
    Network: Intel(R) Ethernet Controller (3) I225-V
    Network: Intel(R) Wi-Fi 6 AX201 160MHz
    Power Plan: GUID: 381b4222-f694-41f0-9685-ff5bb260df2e (Balanced)

    Ok, So I have a 64 gb ram kit 3200 CL14 which I pulled from my previous build. I went from amd to intel, RGB worked fine. I did have asus board and all the same software. But funny enough I don"t like armoury crate. I never installed it first on this build. I installed aura sync by it self first. Only my ram was being detected.
    My ram worked and did exactly what I want it to do which is comet. but nothing else worked, not the motherboard or my case lighting which is phantek from my previous build which I know it works. So I call asus, they tell me its a bad board send it in to fix. But I don't, I'm too busy for that. I leave it for a month or so, until it starts bothering me again. I search forums to see if anyone had or solved this problem of mine. I caved and installed armoury crate, (its growing on me!) Now after some updates I have armoury crate detecting everything. My lighting strips, motherboard and ram. But aura creator only detects mother board and lighting strips, not ram. I had to download gskill software for amoury crate to detect ram, plus had to power off pc for 15 sec. before reboot. Note my gskill software cant control my ram at all, ever. My ram does not light up anymore at this time. I have uninstalled everything properly and reinstalled them in different orders. I'm stuck. When I looked up aura creator it doesn't say anything about gskill compatible. did they have a fight, and now not accommodating them anymore? Note: in my previous build I had a uninstall able program called "Patriot" I always wondered if that was wrong because I have gskill ram not Patriot ram. and now I have something called aura lighting effect.

    Hope this gives someone an idea on how to solve this problem.

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