G Skill RAM detected in Armoury Crate but not Aura Creator

[AJLWalton]

My Name is AJ from ZervTech and i have multiple clients who have called me about this new issue of the G-skill trident Z Ram only detecting in armoury crate but not in aura creator. i can confirm that before v 5.x both ARM.C and Creator were working without any issues, now its become a problem and there isnt any communication as to why this problem has transpired

Any update towards solving this issue will be most appreciated as my client ive built Pc's for are less than happy about my recommendation of Asus MOBOS in general and are asking for a replacement board of a brand that will work.

Thank you

[Kaeptn]

i have the same problem:
G-skill trident Z Ram only detecting in armoury crate but not in aura creator

board: ROG Maximus Hero Z690 a 600 eur board!

why asus, why??

[starkb78]

I'm not 100% this will work for everyone, however, I went in and deleted all previous .xml themes I had created and saved for Aura Creator, when I opened up Aura Creator my G Skill RAM was showing again.
If you are not sure where you have profiles saved, open Aura Creator, click the 3 dots in the top right corner, click IMPORT and a window should open showing any saved xml files. I deleted them all and my RAM was showing up as it should.

Another previous step that may or may not matter is that I applied a previous saved theme prior to deleting them all.

[Doudididoune]

Can't update the last version of Aura Creator Asus Hal Central. It downloads but stay like if it had not.

Still don't see my Gskill too...

[DanXIV]

Im just gonna be rude and be toxic cos Asus does't read their own feedback and this been going on long enough, time to fix your **** Asus your making me wanna kill my self.

Your rgb effects are old and boring, rainbow effect across ram sticks is vastly different per brand and very inconstinstent it either have effects invidually per ram stick having 1 go up 1 go down depending on dim layout or they all go one single direction being boring, or are perfectly setup out of box with each stick having its own color rainbow but then you click rainbow and boom you have them all synchronized the way you did not want them.

Don't you think the whole point of rgb software is configurability ? what can we configure ? led strip size ? you break this every now and then, each invidual strip ? lol they all combined into one strip want configure each invidually ? try run open rgb open source software with risk of breaking your x570 chipset cos the software is so reverse engineered due lack of blueprint that it turns of your chipset fan.

Aura creator never shown ram ever for a very long time not for corsair certainly does not work with g skill probably with nothing.

Wanna point out issues with the software that gets updated once a month and is broken more and more every month ? gets banned.
Armoury crate is awfull
It lacks configurability
It lacks customization per led or per strip everything is just one giant big strip exactly what we do not want, this is how you drive everyone to Corsair there software is a good example what you should expect.

Are we gonna keep ignoring or are we gonna finally adress the big elephant in the room now called awfull state of Asus software, dont just fire your dev team like everyone wants let them learn and let them work on stuff everyone wants, rather then repeatly breaking stuff and never adding the features everyone needs.
for **** sake this is pissing me off.

This! This is the goddam solution!
I have a x570 motherboard and a 3600 cpu.
The steps I followed are the following.
Uninstalled all of my ENE-HAL rgb drivers with the forced uninstallation of revo uninstaller (the Holy software) , as a result Armoury Crate no longer detected my ram modules.
Then I installed gskill software version 1.0.18 took from its installation folder the rgb driver installer then uninstalled gskill software.
Rebooted.
Installed the rgb driver that I took from gskill.
Rebooted.
Now Armoury Crate can see ram modules again but not aura creator (you silly little...)
I uninstalled aura creator.
Rebooted.
Installed aura creator again.
Et voilÃ*, software all working again and detecting my 4 ram modules.

Asus really needs to address this problem the goddamn solution is already out in the wild.