Armoury crate v3.3.7.0 [report here if any issues]

[Erwin05]

I have a DxDiag file with some error's is this of any use for Asus?

Windows Error Reporting:
+++ WER0 +++:
Foutbucket 1468478466330317310, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: DtsApo4Service.exe
P2: 1.5.3.0
P3: 5f0d2715
P4: DtsApo4Service.exe
P5: 1.5.3.0
P6: 5f0d2715
P7: c0000005
P8: 000000000000bdc2
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 64D.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 69D.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 6AD.tmp.xml
\\?\C:\Windows\Temp\WER46AE.tmp.appcompat.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_DtsApo4Service.e_6f81724b5e62cebae51 294446f972e28d9213bf_4d394567_488f00dd-40d7-4148-bbe6-c3887b0ec6f0

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: aa460e8c-78bc-45be-ae8e-0dc4459e28c4
Rapportstatus: 268435456
Opgedeelde bucket: a4cea38a7f401bffb461156281edd1fe
GUID van CAB-bestand: 0
+++ WER1 +++:
Foutbucket 2271698015751035543, type 1
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: SupportRegedit.exe
P2: 0.0.0.0
P3: 60210b3e
P4: StackHash_ac64
P5: 10.0.19041.964
P6: b7db0838
P7: c0000374
P8: PCH_1C_FROM_ntdll+0x00072F6C
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 923.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 953.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 954.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 963.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 984.tmp.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_SupportRegedit.e_8eca7463fbddc0abdcb 89e206a967df558594461_ff94a6e3_931581a1-c5a8-4862-808d-bdd7202b701e

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: bd11946a-f0f5-4ad8-b3c9-55c407930bcf
Rapportstatus: 268435456
Opgedeelde bucket: 0e8f37c12f35013f5f86b14f31ccda97
GUID van CAB-bestand: 0
+++ WER2 +++:
Foutbucket 1611581533685977528, type 5
Naam van gebeurtenis: FaultTolerantHeap
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: SupportRegedit.exe
P2: 0.0.0.0
P3: 60210B3E
P4: ffffbaad
P5:
P6:
P7:
P8:
P9:
P10:

Toegevoegde bestanden:
\\?\C:\Windows\SERVIC~1\LOCALS~1\AppData\Local\Tem p\FTH1913.tmp\fthempty.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 914.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 925.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 933.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER1 943.tmp.txt

Deze bestanden zijn mogelijk hier beschikbaar:


Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: f7348748-2b63-4cba-9236-61f29cf7c08b
Rapportstatus: 268435456
Opgedeelde bucket: 64e1c44247492955e65d7cddc9ee91b8
GUID van CAB-bestand: 0
+++ WER3 +++:
Foutbucket 1468478466330317310, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: DtsApo4Service.exe
P2: 1.5.3.0
P3: 5f0d2715
P4: DtsApo4Service.exe
P5: 1.5.3.0
P6: 5f0d2715
P7: c0000005
P8: 000000000000bdc2
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF C6E.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF CBD.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERF CBE.tmp.xml
\\?\C:\Windows\Temp\WERFCCF.tmp.appcompat.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_DtsApo4Service.e_6f81724b5e62cebae51 294446f972e28d9213bf_4d394567_756c7873-6c67-4dd4-a279-d45649a13aa6

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: ba2992f9-6398-4af6-a90b-7385f804bab0
Rapportstatus: 268435456
Opgedeelde bucket: a4cea38a7f401bffb461156281edd1fe
GUID van CAB-bestand: 0
+++ WER4 +++:
Foutbucket 1688910230411814934, type 1
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: Aac3572MbHal_x86.exe
P2: 1.1.7.0
P3: 604b1d5f
P4: combase.dll
P5: 10.0.19041.928
P6: f338dc14
P7: c0000005
P8: 000e2619
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 3E3.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 423.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 433.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 441.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 452.tmp.txt
\\?\C:\Users\erwin\AppData\Local\Temp\WERA464.tmp. appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQue ue\AppCrash_Aac3572MbHal_x86_b28fa6351ac711de9e3c9 38c5dbe213c444f_c4786666_cab_802c65bf-a56a-4788-9c3d-67bc795f2ddd\memory.hdmp

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_Aac3572MbHal_x86_b28fa6351ac711de9e3 c938c5dbe213c444f_c4786666_802c65bf-a56a-4788-9c3d-67bc795f2ddd

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: 6bd423a8-155e-4152-aaaa-e9c00ea3746d
Rapportstatus: 268435456
Opgedeelde bucket: ed4026daa86d0cf2877036e805382816
GUID van CAB-bestand: 0
+++ WER5 +++:
Foutbucket , type 0
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: Aac3572MbHal_x86.exe
P2: 1.1.7.0
P3: 604b1d5f
P4: combase.dll
P5: 10.0.19041.928
P6: f338dc14
P7: c0000005
P8: 000e2619
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 3E3.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 423.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 433.tmp.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 441.tmp.csv
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 452.tmp.txt
\\?\C:\Users\erwin\AppData\Local\Temp\WERA464.tmp. appcompat.txt
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQue ue\AppCrash_Aac3572MbHal_x86_b28fa6351ac711de9e3c9 38c5dbe213c444f_c4786666_cab_802c65bf-a56a-4788-9c3d-67bc795f2ddd\memory.hdmp

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportQue ue\AppCrash_Aac3572MbHal_x86_b28fa6351ac711de9e3c9 38c5dbe213c444f_c4786666_cab_802c65bf-a56a-4788-9c3d-67bc795f2ddd

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: 6bd423a8-155e-4152-aaaa-e9c00ea3746d
Rapportstatus: 4
Opgedeelde bucket:
GUID van CAB-bestand: 0
+++ WER6 +++:
Foutbucket 1468478466330317310, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: DtsApo4Service.exe
P2: 1.5.3.0
P3: 5f0d2715
P4: DtsApo4Service.exe
P5: 1.5.3.0
P6: 5f0d2715
P7: c0000005
P8: 000000000000bdc2
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7 7C9.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7 808.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7 819.tmp.xml
\\?\C:\Windows\Temp\WER781A.tmp.appcompat.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_DtsApo4Service.e_6f81724b5e62cebae51 294446f972e28d9213bf_4d394567_01922a42-9804-41e0-a213-73bbe4990e2a

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: 93695c20-cb33-46af-a7e3-20db8c0e74a4
Rapportstatus: 268435456
Opgedeelde bucket: a4cea38a7f401bffb461156281edd1fe
GUID van CAB-bestand: 0
+++ WER7 +++:
Foutbucket 1468478466330317310, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: DtsApo4Service.exe
P2: 1.5.3.0
P3: 5f0d2715
P4: DtsApo4Service.exe
P5: 1.5.3.0
P6: 5f0d2715
P7: c0000005
P8: 000000000000bdc2
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 4C.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 9C.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER4 9D.tmp.xml
\\?\C:\Windows\Temp\WER4AD.tmp.appcompat.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_DtsApo4Service.e_6f81724b5e62cebae51 294446f972e28d9213bf_4d394567_81df3ceb-f462-4406-9b9e-d5ea3e881fa0

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: 911dec68-ec25-4291-96ca-56dbc8898af8
Rapportstatus: 268435456
Opgedeelde bucket: a4cea38a7f401bffb461156281edd1fe
GUID van CAB-bestand: 0
+++ WER8 +++:
Foutbucket 1468478466330317310, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: DtsApo4Service.exe
P2: 1.5.3.0
P3: 5f0d2715
P4: DtsApo4Service.exe
P5: 1.5.3.0
P6: 5f0d2715
P7: c0000005
P8: 000000000000bdc2
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 0A9.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 0E8.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERA 0F9.tmp.xml
\\?\C:\Windows\Temp\WERA0FA.tmp.appcompat.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_DtsApo4Service.e_6f81724b5e62cebae51 294446f972e28d9213bf_4d394567_5187e950-0135-445f-a9ad-ca629c89b8cb

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: 418a8a23-9054-4745-a9b0-e60435a016f7
Rapportstatus: 268435456
Opgedeelde bucket: a4cea38a7f401bffb461156281edd1fe
GUID van CAB-bestand: 0
+++ WER9 +++:
Foutbucket 1468478466330317310, type 4
Naam van gebeurtenis: APPCRASH
Antwoord: Niet beschikbaar
Id van CAB-bestand: 0

Handtekening van probleem:
P1: DtsApo4Service.exe
P2: 1.5.3.0
P3: 5f0d2715
P4: DtsApo4Service.exe
P5: 1.5.3.0
P6: 5f0d2715
P7: c0000005
P8: 000000000000bdc2
P9:
P10:

Toegevoegde bestanden:
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB F7F.tmp.mdmp
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB FAF.tmp.WERInternalMetadata.xml
\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WERB FBF.tmp.xml
\\?\C:\Windows\Temp\WERBFC0.tmp.appcompat.txt

Deze bestanden zijn mogelijk hier beschikbaar:
\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArc hive\AppCrash_DtsApo4Service.e_6f81724b5e62cebae51 294446f972e28d9213bf_4d394567_4691d57b-4a98-4e3d-aafd-017c668a9c64

Analysesymbool:
Opnieuw zoeken naar oplossing: 0
Rapport-id: b9ecd79d-7863-45e7-bda8-3323fe64f768
Rapportstatus: 268435456
Opgedeelde bucket: a4cea38a7f401bffb461156281edd1fe
GUID van CAB-bestand: 0

[FlufflePuff1337]

If only cpu usage was fixed already when syncing memory with g skill and g skill memory showing up out of box without having to install g skill own rgb drivers that can only be installed if you remove asus drivers first else you just risk breaking stuff, then i be having no complains.
Also this looks far better then default rainbow effect.
https://imgur.com/2AasLhG

Just change the starting color for each stick to be 2 colors ahead of the next one, i should't need aura creator to do this, if asus wants me to provide exported profile from aura creator i gladly provide if they ask for it, all i do is insist they fix cpu usage and rgb memory intergration for all rgb memory especially g skill cos its clearly broken state i do not remember corsair rgb memory ever showing up in aura creator, but somehow managed fix it my self at cost of 4% cpu usage instead of 2%
You cant just keep saying nothing either asus, you just gonna make me repeat my self over and over again until it gets adressed, you are just ruining armoury crate experience right now its time to fix it.

[Gabbatek]

Armoury Crate V3.3.7.0

ISSUE:

Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i9 @ 3.50GHz 30 ÃÃâ€*Չہ ¡Ãƒâ€šÃ‚ °C
Skylake Technology 11900K
RAM
32.0GB
Motherboard
ASUSTeK COMPUTER INC. ROG STRIX Z590-E GAMING WIFI (LGA1200) 34 ÃÃâ€*Չہ ¡Ãƒâ€šÃ‚ °C
Graphics
38GL950G (3840x1600@120Hz)
24GB NVIDIA GeForce RTX 3090 (ASUStek Computer Inc) 49 ÃÃâ€*Չہ ¡Ãƒâ€šÃ‚ °C
Storage
9314GB Seagate ST10000VN0008-2PJ103 (SATA ) 31 ÃÃâ€*Չہ ¡Ãƒâ€šÃ‚ °C
3726GB Samsung SSD 870 QVO 4TB (SATA (SSD)) 26 ÃÃâ€*Չہ ¡Ãƒâ€šÃ‚ °C
931GB Samsung SSD 980 PRO 1TB (Unknown (SSD))
Optical Drives
No optical disk drives detected
Audio
High Definition Audio Device

When i click "Tools" Armoury Create crashes.

Reinstalled windows (fresh install from bios) did all updates, installed GPU driver NVIDIA.
Downloaded Armoury crate installer Version 3.0.11.0 from support ASUS
After install i opened it and, clicked on Tools and then it crashed!
Also GPU will not sync with corsair software latest version.
Reinstalled windows "again" and installed AURA (latest version) and ICE (latest version) and all working like clock work no problems with syncing RGB etc

As ASUS will soon force us to use Armoury Crate as AURA will stop receiving updates soon so all these issues need to be resolved.
sorry for sideways photo
Cheers
Attachment 88545

I have had this problem so many times that i actually dread updating crate as i know it'll happen again....

I use icue 3xx, do not use v4xx as it will not work correctly.

You want to completely uninstall icue, all folders, clean the registery etc. Set up armoury crate and so on.

Go into windows settings > start up / background apps and turn off armoury crate so it does not start in the background.

It's hard to remember this part, but i believe i opened task manager, went into services and stopped all the asus services like armoury crate service, asus updater and com service, lighting service, rog service.
Install icue, preferably run as an administrator and do not run the program. Make suer armourycrate is set NOT TO run at start up. Restart windows, launch icue. It can takea few seconds to a minute for the software to detect the asus stuff.
If it does not show, go into icue settings and disable and enable plugins. If this does not work, force close icue using task manager. Releanch and it should work.

You might have to delete your lighting profile and make a new one with lighting link.

My only issue now is that icue doesn't change the asus gpu aio fans on the waterblock but the gpu rgb is controlled fine.

edit - it took me two days to work this out after multiple attempts of deleting armoury crate, restore points and so on. sort it out asus

[cindernat]

I have had this problem so many times that i actually dread updating crate as i know it'll happen again....

I use icue 3xx, do not use v4xx as it will not work correctly.

But does iCue work with everything Asus or just the motherboard? I had 5 devices working through Armoury Crate when it was working. Can't be bothered to set up iCue if only for the motherboard and then nothing else will work ... thanks.

[GodZill4]

On Ram flicker problem:
I deleted "Armory Crate" and "Aura Creator" (use "Armoury Crate Uninstall Tool"), then install "Aura Sync" 1.07.84.
Yes, there are fewer possibilities, but the problem is gone, I can also configure Ram and everything else + CPU load is HIGHLY reduced.

[therealsummoner]

1. PC / Laptop:
PC
2. Aura Sync products:
Prime B450-Plus, TUF-RTX3080-O10G, TUF-RTX3060TI-O8G
3. 3rd-party peripheral, audio, or lighting software:
None
4. Wired / wireless connection:
Wireless
5. Reinstalled Windows?:
More times
6. Windows version & build:
Version 21H1 Build 19043.985
7. Previous version of firmware or software that worked as expected:
None ever
8. Clear description of your issue:
Using a PciE x16-to-x1 converter (riser), both GPU ignores any RGB settings i.e. they always have their default RGB lights on, no matter what one in Armoury Crate changes.
Secondly, logging on to the pc via Microsoft RDP makes Armoury Crate to not seeing the GPUs. Usually only the MB and the 3080 show up in Aura Sync (see screenshot), sometimes after reboot however none of them shows up there. All three devices are however showing up in Devices, always.
9. Any screenshots of the issue

10. Use our new log collection function: Settings=>About=>App diagnostics

[Samurai_dk]

currently running Armoury Crate 4.0.8.0

wanted to report that a as of over 3 days an update to Armoury Crate v4 broke functionality of GSkill neo trident rgb function, it technically still works but it has created random flashes throughout the rgb strips on the ram sticks, even when set to static color mode.

Any assistance in the matter will be most appreciated

I updated my armoury crate and now have the same issues with my G.Skill ram flashing randomly when rainbow mode is on.

Armour Crate version 4.0.8.0
Device Kit 2.0.2.6
Memory 2.0.2.6
Addressable LED Strip 2.0.2.6

[Samurai_dk]

On Ram flicker problem:
I deleted Armory Crate and Aura Creator, then install Aura Sync 1.07.84.
Yes, there are fewer possibilities, but the problem is gone, I can also configure Ram and everything else + CPU load is HIGHLY reduced.

Thanks, I ended up doing the same, I'm going to stick to this while I wait for the G.Skill ram issue to be resolved.

Edit: Last night the issue appeared to be resolved with the stand alone Aura Sync program, although this morning after a restart my G.Skill Neo ram is doing the same flickering glitch problem.

[GodZill4]

Thanks, I ended up doing the same, I'm going to stick to this while I wait for the G.Skill ram issue to be resolved.

Edit: Last night the issue appeared to be resolved with the stand alone Aura Sync program, although this morning after a restart my G.Skill Neo ram is doing the same flickering glitch problem.

When you delete Armoury Crate - use "Armoury Crate Uninstall Tool" and then install "Aura Sync". I don't have this problem anymore

[cindernat]

The irony for me is that my GSkill RAM is one of two devices that still actually work via Armoury. It's the motherboard, Ruyjin, case fan and LED strip that have stopped working.