Armoury crate v3.3.7.0 [report here if any issues]

[MasterC@ROG]

Is this a reoccurring thing or once-off?

Well, this is weird. With 3.3.7.0 I clicked on my R6EE board and the OLED settings were not available. ?? Worked OK a few hours before with no problems at all. Only the shutdown effect, addressable headers, and RGB headers were available to change. I simply rebooted and the OLED settings were again available. ?? Hardware in my sig. Quite peculiar.

[Peyman1354]

I cant even install it.

10/10.

Everywhere i read, everyone is complaining.

same here.

[dcbryantmjkda]

What's sad is that I've reached out to their "IT Support" and despite my best troubleshooting efforts -- thus far their Only suggestion is to send the device in for evaluation.

They won't even address the forums I've mentioned and how Many other folks are having issues. Um what? come now.

[MasterC@ROG]

For anyone who isn't able to install, please still provide the info requested in the original post. I understand providing logs would be out of the question, but please at least provide some info regarding where you got stuck and attach some screenshots. Thanks guys.

same here.

[Avaamonde]

I have a Rampage VI extreme omega motherboard and a Strix rtx 30 series graphic card.

When i save a ligtning effect on graphic card and suspend my computer, when i restart my activity the graphic card lighting effect change to breathing with red light. I try to reinstall but nothing work with this problem.

[dcbryantmjkda]

Some new behavior that just occurred today. While the fan RPM still says 0, in the past if I saw this row of data in the About for the software the fan RPM Would show up.

Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ENE_QSI_Loki_HAL 1.0.3.0


The ENE_QSI_Loki_HAL 1.0.3.0 row is the one that doesn't religiously show up. In the past if it did the fan PRM would Not be 0.

[FlufflePuff1337]

Is it that time again ?
Motherboard and lightning strips are suddenly not listed anymore and not supported after waking up from sleep.
Why is your software always broken ?
https://imgur.com/K46ptY9

Strix x570-e
You always push updates without testing them where is your QA team ? i am not your QA team, stop giving me headaches, do you want me to commit suicide cos this is how you make me wanna commit suicide..... by ignoring me and deleting my post.

[zocker]

Hey ASUS! Whats going on?! I reported this issue MONTHS AGO many times and NO response or fix?!
The new Armoury Crate CANNOT bind the PRINT Key!! I cannot bind the Windows Screenshot feature to my Gladius II.
Expsensive Hardware with bad Software Support. Whats wrong with your developers?!

[LeoLim]

Include the following info:
1. PC / Laptop: ROG STRIX G 15.6" (G531GT)
2. Aura Sync products: N/A
3. 3rd-party peripheral, audio, or lighting software: N/A
4. Wired / wireless connection: N/A
5. Reinstalled Windows? N/A
6. Windows version & build: Windows 10 20H2 (19042.804)
7. Previous version of firmware or software that worked as expected: Armoury Crate 2.2.4
8. Clear description of your issue: The AURA effect SMART does not work, just show green light at any CPU temperature, instead of changing colour with CPU temperature.
9. Any screenshots of the issue: N/A

Item Version
---- -------
Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.0.33
ASUS MB Peripheral Products 1.0.29
ASUS Mouse HAL 1.0.29
AacAudioHal 1.2.1
AacDispaly 1.1.21

[hanz00]

1. PC
2. Aura Sync products :
- Maximus IX Hero
- ROG Claymore
- ROG Chakram
- Strix Fusion 700
- Strix GTX 1080TI
- G.skill TridentZ RGB 3200Mhz (4x8GB)
3. 3rd-party peripheral, audio, or lighting software : N/A
4. Wired / wireless connection : All wired except the mouse (ROG Chakram)
5. Reinstalled Windows? : No
6. Windows version & build : Windows 10 Pro 64-bit (10.0, Build 19042) (19041.vb_release.191206-1406)
7. Previous version of firmware or software that worked as expected : 3.0.11.0 (Unsure about this, because I forgot to check before updating)
8. Clear description of your issue :
- After updating the Armoury Crate to 3.3.7.0 the audio setting for my Strix Fusion 700 doesn't seem to be working, changing any setting in there doesn't affect the sound and the test sound button on the "Virtual Surround Sound" cease to work after the update. Also the battery percentage in the power tab of ROG Chakram setting is unreliable because it's always fluctuating (sometimes it went from 100 to 0 in 5 min, some other day it stays at 100 for a whole day without plugging it in)
9. Any screenshots of the issue
10. Log file : Sent to MasterC@ROG