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  1. #221
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014

    These 2 known limitations unfortunately. I'll provide an update if any progress.

    Quote Originally Posted by therealsummoner View Post
    1. PC / Laptop:
    2. Aura Sync products:
    Prime B450-Plus, TUF-RTX3080-O10G, TUF-RTX3060TI-O8G
    3. 3rd-party peripheral, audio, or lighting software:
    4. Wired / wireless connection:
    5. Reinstalled Windows?:
    More times
    6. Windows version & build:
    Version 21H1 Build 19043.985
    7. Previous version of firmware or software that worked as expected:
    None ever
    8. Clear description of your issue:
    Using a PciE x16-to-x1 converter (riser), both GPU ignores any RGB settings i.e. they always have their default RGB lights on, no matter what one in Armoury Crate changes.
    Secondly, logging on to the pc via Microsoft RDP makes Armoury Crate to not seeing the GPUs. Usually only the MB and the 3080 show up in Aura Sync (see screenshot), sometimes after reboot however none of them shows up there. All three devices are however showing up in Devices, always.
    9. Any screenshots of the issue
    Attachment 88668
    10. Use our new log collection function: Settings=>About=>App diagnostics

  2. #222
    ROG Member Array Samurai_dk PC Specs
    Samurai_dk PC Specs
    MotherboardASUS Dark Hero VIII
    ProcessorAMD 5950X
    Memory (part number)G.SKILL 32GB 3600MHZ
    Graphics Card #1RTX 3070
    MonitorAGON AG2271QG
    CPU CoolerKRAKEN Z73
    Power SupplyCorsair HX1000

    Join Date
    Aug 2013

    Quote Originally Posted by GodZill4 View Post
    When you delete Armoury Crate - use "Armoury Crate Uninstall Tool" and then install "Aura Sync". I don't have this problem anymore
    OK did that and everything appears to be working fine using Aura Sync standalone

  3. #223
    ROG Guru: Yellow Belt Array TSportM PC Specs
    TSportM PC Specs
    Laptop (Model)ASUS ROG G751JY
    MotherboardZ690 Maximus extreme
    Memory (part number)Tforce DDR5 6400@6800
    Graphics Card #1Geforce RTX 3090@2100mhz
    Sound Cardonboard
    Monitor32:9 samsung G9 NEO 2X asus 27 / 1X LG34
    Storage #1crucial 1 tb nme 4.0
    Storage #24xraid0 1tb wd black / 2Xsamsung SSD 850evo 2TB
    CPU CoolerCustom LOOP
    CaseCorsair 1000D
    Power SupplyCorsair 1500i
    Keyboard ASUS Claymore II
    Mouse ASUS ChakramX
    Headset Steelseries arctic nova pro Wireless
    Mouse Pad ASUS SHEATH
    Headset/Speakers Logitech Z5500 digital
    OS windows 11 pro 64bit
    Network Routerasus GT - AX11000
    TSportM's Avatar
    Join Date
    Apr 2015

    let the bugs begin

    cant update the latest hal for rampage extreme Vi

    Gives a error to restart to try and update, of course nothing happens even if you restart
    Rig1 - 13900K - P115 - E88- Pcore 5.9/6.1/6.2 Asus Z690 Maximus Extreme - Ecores - 43 - TForce 6400@7000ddr5 - MSI Suprim X RTX 4090@3070mhz - 24gb memory speed - Powerby corsair Ax1500i - Corsair1000d@custom Loop Rig2- 10920X@4.9 - Aorus X299 gaming 9 - gskill 3200@3600 - Zotac RTX 2080Ti - Powerby CM1200 - Noctua NHD15 black - Corsair 900D

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