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  1. #1
    New ROGer Array
    Join Date
    Oct 2019

    Can i get a new usb dongle for rog strix wireless gaming headset ?

    As the tittle say I wanna know if there is a way to get a new USB dongle, my dog ate mine
    cant find anything related to that or any where that sells it.

    The product is this one :

    I needed i can pay for a new one

    I live in Brazil. Thanks.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010

    Hey Nermalion, the inquries section is only available to escalate an existing RMA. You would have to work with regular phone or email support first. AFAIK the dongle is not available separately but you could check Ebay as someone may have a broken headset.
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    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014

    Unfortunately, the receivers cannot be purchased separately since they are produced with the headset as a pair. If you are able to send in the faulty one..... there might be possibility our service center may be able to do something.

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