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  1. #1
    New ROGer Array
    Join Date
    Oct 2019

    Can i get a new usb dongle for rog strix wireless gaming headset ?

    As the tittle say I wanna know if there is a way to get a new USB dongle, my dog ate mine
    cant find anything related to that or any where that sells it.

    The product is this one :

    I needed i can pay for a new one

    I live in Brazil. Thanks.

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Intel NUC laptop LAPQC71D
    MotherboardROG Crosshair VIII Dark Hero
    ProcessorAMD 5800X
    Memory (part number)32GB G.Skill Ripjaws V 3600
    Graphics Card #1ROG Strix RTX3090Ti
    Sound CardSound Blaster Z
    MonitorAORUS FV43U
    Storage #1Samsung 970 Pro 512GB
    CPU CoolerCustom loop
    CaseBeQuiet Dark Base Pro 900 V2
    Power SupplyCorsair HX1000
    Keyboard ROG Strix Flare II Animate
    Mouse ROG Chakram X
    Headset Steelseries Arctis Pro Wireless
    Mouse Pad ROG Scabbard
    Headset/Speakers Logitech z906 5.1
    Network RouterpfSense/OPNsense
    xeromist's Avatar
    Join Date
    Jul 2010

    Hey Nermalion, the inquries section is only available to escalate an existing RMA. You would have to work with regular phone or email support first. AFAIK the dongle is not available separately but you could check Ebay as someone may have a broken headset.
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    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    Administrator Array MasterC@ROG's Avatar
    Join Date
    Aug 2014

    Unfortunately, the receivers cannot be purchased separately since they are produced with the headset as a pair. If you are able to send in the faulty one..... there might be possibility our service center may be able to do something.

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