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  1. #1
    ROG Member Array s8nbunny PC Specs
    s8nbunny PC Specs
    MotherboardAsus ROG Strix X570-E Gaming ATX AM4 Motherboard
    ProcessorAMD Ryzen 9 3900X 3.8 GHz 12-Core Processor
    Memory (part number)Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
    Graphics Card #1PowerColor Radeon RX 6800 XT 16 GB Red Devil Limited Edition Video Card
    MonitorMSI Optix MAG271C
    Storage #1Samsung 870 QVO 4 TB
    CPU CoolerARCTIC Liquid Freezer II 280
    CaseFractal Design Meshify S2 ATX Mid Tower Case
    Power SupplyCorsair HX Platinum 1000 W 80+ Platinum
    Keyboard Logitech G213 PRODIGY RGB Wired Gaming Keyboard
    Mouse Logitech G203 Prodigy Wired Optical Mouse
    Headset Logitech G633 Artemis Spectrum 7.1
    Mouse Pad Reawul RGB Gaming Mouse Mat 32 x 12 inches
    Headset/Speakers Logitech Z313 25 W 2.1 Channel Speakers
    OS Microsoft Windows 10 Pro OEM 64-bit
    Accessory #1 Logitech C920 HD Pro Webcam

    Join Date
    Jan 2021
    Reputation
    10
    Posts
    7

    Device Tab Won't Load

    Hi,

    I've been using the X570 E for about 2 weeks now and having some issues in Armory Crate (V3.3.7.0)
    All the tabs seem to work except for the first one, ie the Device tab.

    • I click on it and it shows the motherboard
    • I click on that, it kind of loads for a split second then flashes.
    • Then it goes into a red loading circle indefinitely.


    In Aura Sync is shows my board ^ argb strip and they both work fine and without issue.

    But cannot get the device tab to load have tried uninstall etc etc but it will not show.

    Any idea's

  2. #2
    ROG Enthusiast Array
    Join Date
    Nov 2013
    Reputation
    10
    Posts
    34

    i have the exact same issue

  3. #3
    ROG Member Array s8nbunny PC Specs
    s8nbunny PC Specs
    MotherboardAsus ROG Strix X570-E Gaming ATX AM4 Motherboard
    ProcessorAMD Ryzen 9 3900X 3.8 GHz 12-Core Processor
    Memory (part number)Corsair Vengeance RGB Pro 32 GB (2 x 16 GB) DDR4-3200 CL16 Memory
    Graphics Card #1PowerColor Radeon RX 6800 XT 16 GB Red Devil Limited Edition Video Card
    MonitorMSI Optix MAG271C
    Storage #1Samsung 870 QVO 4 TB
    CPU CoolerARCTIC Liquid Freezer II 280
    CaseFractal Design Meshify S2 ATX Mid Tower Case
    Power SupplyCorsair HX Platinum 1000 W 80+ Platinum
    Keyboard Logitech G213 PRODIGY RGB Wired Gaming Keyboard
    Mouse Logitech G203 Prodigy Wired Optical Mouse
    Headset Logitech G633 Artemis Spectrum 7.1
    Mouse Pad Reawul RGB Gaming Mouse Mat 32 x 12 inches
    Headset/Speakers Logitech Z313 25 W 2.1 Channel Speakers
    OS Microsoft Windows 10 Pro OEM 64-bit
    Accessory #1 Logitech C920 HD Pro Webcam

    Join Date
    Jan 2021
    Reputation
    10
    Posts
    7

    Latest update has fixed it, as in I can now go in and select my mother board on the devices tab and finally turn off the rgb for when it shuts down after 2 months.

    Even at that just loading the motherboard in the tab looks terrible, flickering and very slow to load. Looks like it could crash any minute.

    Will make sure if I'm upgrading going ahead to avoid any further asus products that rely on this terrible software. For the cost of the items you'd expect at least some high level functioning software.
    But again that's most companies these days.. get your money and push out half ready crap and leave the buyers to sit and wait for whenever they might bother to fix it.

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