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  1. #1
    New ROGer Array
    Join Date
    Jan 2021
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    Posts
    2

    ROG Strix Flare not visible in Aura Creator

    When I first installed the software, etc., I was able to see and customize the Flare keyboard in Creator. However, I would lose the ability to do so after a reboot. The problem was fixed by uninstalling and reinstalling the software, but was broken again by a reboot. My mobo and GPU are seen and available at all times. Armoury Crate recognizes the mobo, GPU, AND keyboard.

    Is there something I am missing? Even after updating the software, drivers, etc, there were no changes, and now even an uninstall/reinstall doesn't help Creator see the keyboard.

    *EDIT* I dove into the device manager and found this message in the Events section of the Flare properties:

    Device not started (mouhid)
    Device HID\VID_0B05&PID_1875&MI_02&Col04\7&2cf65d81&0&000 3 had a problem starting.

    Driver Name: oem36.inf
    Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
    Service: mouhid
    Lower Filters:
    Upper Filters: ROGMS
    Problem: 0x15
    Problem Status: 0x0
    Last edited by Gatomon02; 02-01-2021 at 06:33 AM.

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