cancel
Showing results for 
Search instead for 
Did you mean: 

G732-LXS not showing CPU temperature in Armoury Crate after BIOS update

DonkeySK
Level 7
Hello. Few days ago i bought notebook Asus G732-LXS, and everything was fine. In armoury crate was everything working. But 3 days ago, my BIOS updated and now, armoury crate is not working as it shoud. After opening the Armoury crate, there is a long loading of all stats, and then, when it finally loads, it is not showing CPU temperature. Before BIOS update it showed everything correctly.

Here is screenshot:
15,673 Views
22 REPLIES 22

BishakhFlynn
Level 7
Hi

I had the same issue with my Strix G17. The temperature wasn't showing, and therefore the "Smart Mode" in Aura SYNC wasn't changing colors.

I uninstalled Armory Crate and then reinstalled it, which now shows the temperature but the color of the LEDs doesn't change yet.

You could try doing a fresh install of Armory Crate from MyAsus.

I've tried to do it, few times and still not working.

BishakhFlynn
Level 7
I think it has to be caused by the BIOS update.

Wonder when this issue will be sorted out by Asus.:rolleyes:

I've had the same issue with armory crate since the latest update. Glad I found this forum post since I was starting to think I did something to my computer. I tried uninstalling armory crate and myasus with not luck, made sure all my drivers for everything was up to date. I was getting ready to do a factory restore to my computer before I found this posting.

Hello,

I had the same Problem with my G732-LXS since the last BIOS-Update an I solved it.

Look in this Forum-Thread, other Model but same Problem https://rog.asus.com/forum/showthread.php?119887-G531GT-Armoury-Crate-Stopped-reading-temps-Unable-t...

I installed Intel Extreme Tuning Utility and it worked again!

And sorry for my bad English 😉

Blake1
Level 10
Dear all,
May I have your BIOS and Armoury Crate version?
I will consult more about it.
Thank you.

Blake@ROG wrote:
Dear all,
May I have your BIOS and Armoury Crate version?
I will consult more about it.
Thank you.


My Bios-Version: G732LXS.311


Item Version
---- -------
Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26

The same problem on G512LI after upgrading the bios to version 310 through a Windows update.

https://i.imgur.com/hrvI53m.png
________________

Item Version
---- -------
Armoury Crate UWP App 3.3.7.0
ROG Live Service 1.1.16.0
AURA Service (Lighting Service) 3.04.32
Armoury Crate service 3.3.7
ASUS Aac_NBDT HAL 2.4.4.0
ASUS Keyboard HAL 1.01.17
ASUS MB Peripheral Products 1.0.33
ASUS Mouse HAL 1.1.0.8
AacAudioHal 1.3.7.0
AacDispaly 1.1.26
ENE_QSI_Loki_HAL 1.0.3.0

got the same issue on scar 15, bios 311