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  1. #11
    ROG Guru: White Belt Array
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    I can bet it is not a problem with the drivers, or not only with the drivers, but with the power management options in BIOS as well. As I said, had the same issues with the Z590 Hero.

  2. #12
    ROG Enthusiast Array imacken PC Specs
    imacken PC Specs
    MotherboardASUS ROG Strix Z590-F Gaming Wi-Fi
    ProcessorIntel i9 10900K
    Memory (part number)32Gb Corsair Vengance 3000MHz DDR4
    Graphics Card #1MSI RTX 3090 Gaming X Trio
    Sound CardSound Blaster Z
    MonitorAcer 4K 32" XB321HK
    Storage #1Samsung 970 500Gb M.2 NVMe
    Storage #22 x Samsung 850 Evo 1Tb
    Power SupplyCorsair RM850x

    Join Date
    Feb 2021
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    Can you expand on that? What power management options?
    Thanks. Â*

  3. #13
    ROG Guru: White Belt Array
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    CeC 2019, ErP Ready, plus the PCI-e power management stuff, like ASPM. I indicated that above.
    Settings as pictured give me no issues, BUT set the ErP and CEC BEFORE setting the other ones, as ErP and CEC change those other settings as well as AURA settings and C-States settings.
    Miniatura de Adjuntos Miniatura de Adjuntos IMG_20210222_235313.jpg  

    IMG_20210222_235330.jpg  

    Last edited by Ataemonus; 02-22-2021 at 09:59 PM.

  4. #14
    ROG Enthusiast Array imacken PC Specs
    imacken PC Specs
    MotherboardASUS ROG Strix Z590-F Gaming Wi-Fi
    ProcessorIntel i9 10900K
    Memory (part number)32Gb Corsair Vengance 3000MHz DDR4
    Graphics Card #1MSI RTX 3090 Gaming X Trio
    Sound CardSound Blaster Z
    MonitorAcer 4K 32" XB321HK
    Storage #1Samsung 970 500Gb M.2 NVMe
    Storage #22 x Samsung 850 Evo 1Tb
    Power SupplyCorsair RM850x

    Join Date
    Feb 2021
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    OK, I'll give that a try.

    Just an update on what I think was said above somewhere, after a lot of testing yesterday, I can confirm that it is only the optical output that has this issue. Using direct input via jack/phono leads, the problem does not occur.

    Can I ask, having tested a lot yesterday, I can't get the Realtek sound quality to be anything like as good as my Sound Blaster Z. Is that what I should expect, or with some more tweaking, could I get it on a par?

  5. #15
    ROG Member Array
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    I tried all the below and once again it worked for a while, but then the same issue appeared. I have switched to an RCA to stereo jack cable and dont have any issues. Hopefully they update the drivers soon to ones that work. I also wouldn't think you should need to go into the BIOS and start changing power management settings to get your sound to work.....

    "- Follow scrupulously your CLEANUP process
    - Use this SS3 Cleaner tool (Right click on "A-Volute_SS3_Cleanup.exe" > Run as administrator) then restart your PC
    - Follow scrupulously your INSTALL process

    For the next drivers packages that I would release, you will can directly follow your UPDATE process.


    If your DPC latency issue persists, in order to try to fix it, follow this process (also visible in TIPS at the bottom of all my audio drivers threads) :

    1) Disable hibernation :

    - Right-click Windows Start button then click Search.
    - Search for cmd. In the search results list, right-click Command Prompt and then click Run as administrator.
    - If/When you are prompted by User Account Control, click Continue.
    - At the command prompt, type powercfg.exe /hibernate off and then press Enter then close the Command Prompt

    2) Enable MSI (Message Signaled-based Interrupts) mode on all your supported devices (see the column "supported modes") with MSI Mode Utility (Right click on "MSI_util_v3.exe" > Run as administrator), then Apply, then close MSI Mode Utility & restart your PC"

  6. #16
    ROG Enthusiast Array imacken PC Specs
    imacken PC Specs
    MotherboardASUS ROG Strix Z590-F Gaming Wi-Fi
    ProcessorIntel i9 10900K
    Memory (part number)32Gb Corsair Vengance 3000MHz DDR4
    Graphics Card #1MSI RTX 3090 Gaming X Trio
    Sound CardSound Blaster Z
    MonitorAcer 4K 32" XB321HK
    Storage #1Samsung 970 500Gb M.2 NVMe
    Storage #22 x Samsung 850 Evo 1Tb
    Power SupplyCorsair RM850x

    Join Date
    Feb 2021
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    I heard from ASUS on this. A total joke. Pointed me to a link showing how to get audio working when you hear no sound!

  7. #17
    ROG Guru: White Belt Array Zardoc PC Specs
    Zardoc PC Specs
    MotherboardASUS ROG Strix Z590-A Gaming WiFi 6 Intel® Z590 LGA 1200 PCIe 4.0
    ProcessorIntel® 10th Generation Core™ i5-10600K Kaby Lake Quad-Core 4.2 GHz LGA 1151 91W
    Memory (part number)Corsair Vengeance LPX 32GB (2x8GB) DDR4 3200MHz CL16 Memory Kit - Black (CMK16GX4M2B3200C16)
    Graphics Card #1ASUS Dual GeForce RTX™ 2070 OC edition 8GB GDDR6 Clock 1410 MHz Memory Clock 1750 MHz
    Sound CardOnbard Realtek 4080
    MonitorLG 27UK850-W 27'' 4K UHD IPS
    Storage #1Samsung 980 pro M.2 256 GB Pcie Gen 4.0
    Storage #2Samsung 970 Evo M.2 2280 2tb Pcie Gen3. X4
    CPU CoolerCryorig H7 Tower Cooler For AMD/Intel CPU
    CaseFractal Design Define R5 ATX Mid Tower Window Case Titanium 2X5.25 1X3.5 8X3.5IN
    Power SupplyCorsair AXi Series AX860i Digital 860W 80 PLUS
    Keyboard Logitech K800
    Mouse Roccat Savu
    OS Win 10 Ent 19043
    Network RouterAsus RT-AC86U

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    Apr 2013
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    Quote Originally Posted by imacken View Post
    I heard from ASUS on this. A total joke. Pointed me to a link showing how to get audio working when you hear no sound!
    yeah that's always first tier support. You basically have to tell them that you have tried all of the above and that your not in diapers anymore .

  8. #18
    ROG Enthusiast Array imacken PC Specs
    imacken PC Specs
    MotherboardASUS ROG Strix Z590-F Gaming Wi-Fi
    ProcessorIntel i9 10900K
    Memory (part number)32Gb Corsair Vengance 3000MHz DDR4
    Graphics Card #1MSI RTX 3090 Gaming X Trio
    Sound CardSound Blaster Z
    MonitorAcer 4K 32" XB321HK
    Storage #1Samsung 970 500Gb M.2 NVMe
    Storage #22 x Samsung 850 Evo 1Tb
    Power SupplyCorsair RM850x

    Join Date
    Feb 2021
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    So, after an exchange of 'update your drivers' (seems to be tech support's answer to everything!) ASUS have told me to RMA the board.

    I have just replaced my Z490 board with this one as I had to RMA it because of faulty MEI chip, so there is no way I am going to go through all that again.

    It's back to my Sound Blaster Z where I have better quality sound and DD.

    Oh well, so much for trying to save on a PCIe slot!

  9. #19
    ROG Enthusiast Array EncodeGR PC Specs
    EncodeGR PC Specs
    MotherboardAsus ROG Maximus XIII Hero
    ProcessorIntel Core i7-11700K
    Memory (part number)Kingston HyperX Predator RGB 32GB (4x8GB) DDR4 3600MHz CL17 Memory Kit - Black (HX436C17PB4AK4/32)
    Graphics Card #1MSI GTX 1070Ti Gaming X 8GB
    Sound CardCreative Sound Blaster Z
    MonitorDell Ultrasharp U2520D 25" QHD IPS
    Storage #1Samsung 980 Pro M.2 Nvme PCIe 4.0, 500 GB
    Storage #2Samsung 970 Evo Plus M.2 Nvme PCIe 3.0, 1 TB
    CPU CoolerNoctua NH-U12A
    CasePhanteks Enthoo Evolv X Glass - Black
    Power SupplyAsus ROG Thor 850W Platinum
    Keyboard Logitech G915 TKL Lightspeed, Tactile
    Mouse Razer Basilisk V2
    Headset Sennheiser Game-Zero Headset
    Mouse Pad Asus ROG Sheath XL
    Headset/Speakers Logitech Z333 2.1 Speakers
    OS Windows 10 Pro 64-bit
    Accessory #1 Noctua NF-A14 PWM (x6)
    Accessory #2 Phanteks Halos Lux
    Accessory #3 Phanteks Neon Digital-Rgb

    Join Date
    Feb 2021
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    Quote Originally Posted by imacken View Post
    So, after an exchange of 'update your drivers' (seems to be tech support's answer to everything!) ASUS have told me to RMA the board.

    I have just replaced my Z490 board with this one as I had to RMA it because of faulty MEI chip, so there is no way I am going to go through all that again.

    It's back to my Sound Blaster Z where I have better quality sound and DD.

    Oh well, so much for trying to save on a PCIe slot!
    I never liked onboard sound, on any motherboard. Stick to the Sound Blaster Z, i love that sound card for 2.1 speakers.
    I have the same setup owning a Z590 Hero and a Sound Blaster Z. Use the very bottom PCIe slot, it's PCH bound and will not affect your CPU lanes.
    Sata12 will still be enabled. Pretty sure the same config applies to the Z590-F.

    That way, i'm with a GPU + M.2 on CPU Lanes (PCIe_1 + M.2_1 or M.2_2), as well as 2 x SSDs on Sata12 and the SoundBlaster Z on PCH Lanes (very bottom PCIe).
    Last edited by EncodeGR; 03-03-2021 at 11:28 AM.

  10. #20
    ROG Enthusiast Array imacken PC Specs
    imacken PC Specs
    MotherboardASUS ROG Strix Z590-F Gaming Wi-Fi
    ProcessorIntel i9 10900K
    Memory (part number)32Gb Corsair Vengance 3000MHz DDR4
    Graphics Card #1MSI RTX 3090 Gaming X Trio
    Sound CardSound Blaster Z
    MonitorAcer 4K 32" XB321HK
    Storage #1Samsung 970 500Gb M.2 NVMe
    Storage #22 x Samsung 850 Evo 1Tb
    Power SupplyCorsair RM850x

    Join Date
    Feb 2021
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    Thanks for that. I have it in the bottom slot as it’s the only I can use! I’ve had to remove my USB card from the slot which is a pain. In essence, I only have one slot in addition to the GPU as the 3090 I have is triple slot and putting anything in the slot below it affects the GPU cooling.Â*

    Excuse my ignorance, but what is SATA12?Â*

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