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  1. #1
    ROG Enthusiast Array KuraiShidosha PC Specs
    KuraiShidosha PC Specs
    MotherboardAsus ROG Maximus IX Hero
    ProcessorIntel i7 7700k 4.8Ghz
    Memory (part number)G-Skill Ripjaws V 3200Mhz DDR4 16GB
    Sound CardCreative SoundBlaster X-Fi
    MonitorAcer P243w
    Storage #1Samsung 830 256GB
    Storage #2Western Digital Caviar Black 5TB 7200RPM
    CPU CoolerThermalright Ultra 120 Extreme
    CaseCooler Master HAF-X
    Power SupplyEVGA Supernova 850w Titanium
    Keyboard Corsair K95 RGB
    Mouse Logitech G502 Proteus Spectrum
    Headset/Speakers Logitech Z-5500
    OS Windows 10 Pro x64

    Join Date
    Feb 2017
    Reputation
    10
    Posts
    54

    Thumbs up XG279Q - NEEDS firmware update to remove deep sleep

    My old monitor, the PG279Q, had an option to disable this terrible setting. Now on the XG279Q without the option to turn it off, getting into the BIOS is nigh impossible and also every time I bootup and turn my monitor off/on, Windows thinks I have no monitor connected and it messes up multimonitor setups.

    Please, update the firmware for these monitors so that we can disable these awful settings. They're ruining an otherwise decent display.

  2. #2
    New ROGer Array
    Join Date
    Jan 2021
    Reputation
    10
    Posts
    2

    I have the same issue with the model VG278Q. Please provide a firmware update so there is an option to disable deep sleep. It is super annoying that Windows thinks I unplugged my display whenever the monitor goes to sleep (I normally have this feature on in Power Options to save energy).

    I cannot believe you guys actually released a monitor that has such a glaring issue. It is crazy that it is 2021 and a monitor is released with this issue.

    I have always loved ASUS monitors until this moment.

  3. #3
    ROG Enthusiast Array KuraiShidosha PC Specs
    KuraiShidosha PC Specs
    MotherboardAsus ROG Maximus IX Hero
    ProcessorIntel i7 7700k 4.8Ghz
    Memory (part number)G-Skill Ripjaws V 3200Mhz DDR4 16GB
    Sound CardCreative SoundBlaster X-Fi
    MonitorAcer P243w
    Storage #1Samsung 830 256GB
    Storage #2Western Digital Caviar Black 5TB 7200RPM
    CPU CoolerThermalright Ultra 120 Extreme
    CaseCooler Master HAF-X
    Power SupplyEVGA Supernova 850w Titanium
    Keyboard Corsair K95 RGB
    Mouse Logitech G502 Proteus Spectrum
    Headset/Speakers Logitech Z-5500
    OS Windows 10 Pro x64

    Join Date
    Feb 2017
    Reputation
    10
    Posts
    54

    It makes no sense why they would have the option to disable this feature in OLDER monitors and not NEWER ones. The funny thing is, there are new monitors with the option, but they are extremely expensive like the new 4k 144hz MiniLED monitor. You can see the option is present in the firmware from this review's screenshot: https://i.imgur.com/SW4RaBm.jpg

    That DisplayPort Deep Sleep option is what ALL monitors need. I miss it so dearly on my old 2016 model PG279Q, it made my monitor turn on and off the screen instantly with no delay and my computer always knew the display was connected so there were no issues with the BIOS or reconfiguring multimonitor, or turning off my monitor when I'm playing VR etc. I hate not having this option. I think I am going to contact support and see if I can escalate to an engineer to get this problem resolved because clearly they aren't reading these forums.

    Edit: fixed the link to the picture
    Last edited by KuraiShidosha; 05-22-2021 at 06:09 PM.

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