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  1. #1
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    ROG GX701 Overheating while “asleep”

    I have all my power settings to do what they should. When I close the lid, hit the power or sleep button, all of those are set to “go to sleep”. However when I close my lid, I skull hear the CPU running every 30 min or so. My wireless mouse is turned OFF at night, by the power button. This morning I woke up and the laptop was so hot I could barely touch it. The only program that was open in the background was Chrome and the origin app sign on. No games or anything else. The laptop is just a couple weeks old so I haven’t put a whole lot on it yet. I just want to make sure I don’t have a dud. I know that sleeping is not completely **** down and that it will wake up quick, but it shouldn’t be running hot like this. Other mornings it’s not hot like today, but it’s still warm like I had just used it. On a side note, 30 min ago, I chose to put it in hibernate mode and left the lid open and walked away. I just now heard something kick in and run and the keyboard lit up. In hibernate mode, that should not happen. Is this a known type of issue? I’ve read about some other types that have some of this but not my model and not exactly my issue.*

  2. #2
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    Hello Seteva,
    May you check and let your device enter "hibernate" mode after not using for a while?
    When in sleep mode, most of the function is still working, so a lot of heat would be generated.
    And when the lid is closed, the heat can not radiate from the keyboard, so the temperature will go up.
    Thank you.

  3. #3
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    I'm with GX701LV ( running Win 10 Home ) and had a ton of problem with sleep mode on this laptop, I have NEVER seen anything like this before. So first it would turn on at night a few times and find it working in the morning (sometimes restarted). Sometimes I would close the lid, the laptop would go to sleep and wake up by itself after 30 seconds and I turn off the mice in every case. I did a lot of research and messed around the power options and finally was able to set the computer for proper sleep for a few weeks. Now for the past few days I have the same problem as mentioned above - when the laptop goes to sleep it continues to produce a lot of heat and at the beginning I did not know and it did overheat a few times and even could not wake it up. It seems like I work for this machine and not the opposite. I have 2 Lenovo laptops which behave normal when put to standby, so I don't think that anything should continue to work during sleep mode. Had also Toshiba, Dell and all running at win 10 and for the first time I see my laptop heating while asleep.

    Now I see in the Event Viewer that from 3 days some Asus service is constantly crashing I start to wonder if this could be the problem?
    Event ID :
    - 7031 - The ASUS System Analysis service terminated unexpectedly. It has done this 311 time(s).
    - 1000 -Faulting application name: AsusSystemAnalysis.exe, version: 2.0.30.0, time stamp: 0x5fe97c9d/ Faulting module name: ucrtbase.dll, version: 10.0.19041.789, time stamp: 0x2bd748bf ;

    I have a lot of applications and use the machine daily for work so I don't want to reinstall windows and would like some solution. But to be honest I don't think this would help, since I encountered the problems from the beginning and saw other posts about this Issues.

  4. #4
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    Hello vallantines,
    May I know the version of your BIOS and ASUS System control interface V2 driver?
    Please check if both of them are up to date as well.
    Thank you.

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