03-24-2021 12:50 AM - last edited on 03-05-2024 07:03 PM by ROGBot
04-01-2021 06:57 PM
04-06-2021 02:48 PM
BigJohnny wrote:
You farted on that one.
There is always a folder on every laptops factory image titled eSupport. All the dirvers and packages for the specific model are in there. If its not available on the product download page then your best bet is to beg and plead for someone that has the machine and image intact to zip up that folder up and upload it to google drive or similar. You will also need the ATK pack installed along with the gaming center for the button on the keyboard to be mapped as a hot key.
i just looked and both are on the support page.
https://www.asus.com/supportonly/GL703VD/HelpDesk_Download/
You will need to download both but there are still other things missing that can only be found on in the eSupport folder. Every ASUS laptop comes with it on the factory image.
Id recommded in the least downloading the latest of everything from the support page and installing it starting with Chipset then Intel MEI. After that the ATK package. Then follow up with the rest.
I know its too late now but when I buy a new laptop the first thing I do get it with a small drive, buy the drive I want, Then do all the updates and clone the original drive to the new drive and put the original in a drawer somewhere so you always have it. If you need to send it in for repair with anything other than OEM parts they will send it right back so its double insurance if you ever need to send it in for service. Just the original image with updates on it so you dont have to worry about your personal files either.
Next step is to save the eSupport folder to a NAS or other media so you always have it. Everything specific to that machine as far as software and drivers is in that folder.
04-06-2021 07:10 PM
04-11-2021 09:43 PM
04-24-2021 07:40 AM
04-24-2021 08:04 AM
04-24-2021 08:10 AM
jdfrench3 wrote:
I read your post a couple weeks ago. I thought for sure someone would have questioned your blue screen error. The ASUS GL703VD is an Intel laptop and does not have a Ryzen chip.
I would suggest you restore the laptop to original configuration and return it to ASUS for repair. Request that the original Operating System be restored. When you get the laptop back, make copies of your eSupport folder before you attempt to duplicate the OS drive.
Good Luck