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03-29-2021 04:12 PM #1
- Join Date
- Dec 2018
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ISSUE : Todays update (4.0.8.0) Loop update
Hello Admin ,
The Crate is keep asking to update my device component after update all and restart the same thing pop up again ?
And never update the device component what's going on ?
This cause me headache ..
The Crate update ****ed up everything in my component why ?
Because i can't use my headset to switch between 7.1/2.1 ?
I can't use my gpu setting
i can't do anything unless i update my device component please
I can say that ASUS are suffering from each update
Please run the app and test possible issues before pushing it ?
Where is your Program Engineering where is all your stuff ?
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03-29-2021 04:14 PM #2
djase PC Specs Motherboard ASUS ROG CROSSHAIR VIII Dark Hero X570 Processor AMD Ryzen 9 5900X Memory (part number) G.Skill Trident Z RGB 32GB 3600CL16-16-16-36 Graphics Card #1 Gainward GeForce RTX 4090 Phantom Monitor ALIENWARE AW3821DW / BenQ XL2411T / LG55C1 Storage #1 Samsung 980 PRO 1TB Nvme PCIe 4.0 Storage #2 Samsung 850 EVO 500 GB CPU Cooler Corsair ICUE H150i Elite LCD Case Lian Li PC-O11DX Black Power Supply Corsair RM1000x & CableMod Classic ModFlex C-Series Cable Black/Blue Keyboard Corsair K95 RGB Platinum - BROWN - Mouse Logitech G502 LIGHTSPEED Headset Corsair Virtuoso RGB Wireless CARBON / Sony WH1000XM4 Headset/Speakers Hisense HS214 2.1 OS Windows 11 Pro 22H2 64 bit
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- Oct 2018
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- 63
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03-29-2021 04:15 PM #3
- Join Date
- Dec 2018
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- 15
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After click on update all > and restart the same update is popping up ?
i can't use my component please what the hell ?
Thank you asus i can't use my mouse and headset setting anymore becuase your IT/programming/Engineer did not test before force us to update .
thank you asus
thank you auss
thank you asus
for headache .
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03-29-2021 04:16 PM #4
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- Dec 2018
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- 138
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03-29-2021 04:24 PM #5
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- Dec 2018
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After restart again and unlink all sync-LED devices still same issue with Sync/UnSync still request me to update
I can't ignore the message also the loop update never end + can't use my component
App diagnostics link : https://mega.nz/file/c00AQIaa#TDqXsF...dAHDoqSiBI3Rms
I did ---> Uninstall whole app still same
Sync/Unsync all device still same
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03-29-2021 04:51 PM #6
- Join Date
- Mar 2012
- Reputation
- 10
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- 52
Same problem here and seems to be everywhere.....
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03-29-2021 05:01 PM #7
varnavas PC Specs Motherboard rog maximus xi hero Processor i9-9900k Memory (part number) CMR16GX4M2D3200C16 Graphics Card #1 asus strix 1070 Monitor 3x pg279q Storage #1 addlink 512gb Storage #2 wd 1tb and 2tb and 4tb seagate CPU Cooler corsair h110v2 Case Lian Li PC-O11WGX "ROG Edition" Power Supply corsair 850watt CP-9020073-EU Keyboard rog strix flare Mouse rog gladius II wireless Headset rog delta white edition Mouse Pad rog sheath OS window 10 64bit
- Join Date
- Jan 2018
- Reputation
- 32
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- 33
hello guys i have the same issue and my computer have fresh windows 10 installed
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03-29-2021 05:13 PM #8
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- Dec 2018
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So many users are facing same issue and they contact me .
I dont know what's going on with ASUS and why the hell they force people to update without checking their app .
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03-29-2021 05:38 PM #9
- Join Date
- Sep 2020
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- 10
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- 110
It's not looping its simply not installing after it installed it ask to restart but if click oke and check for updates its still there, cos it did not install, the updater is broken.
Asus you need to talk to whoever is releasing these updates to stop releasing this updates without testing, normally i would say fire him cos he is not doing he's job but we in pandemic is worst time to lose a job, this is probably a case of update released that was't meant to be released and now we stuck until they revert / rollback / pause this update
Good chance we will have to uninstall app using uninstaller and reinstall it again.Last edited by FlufflePuff1337; 03-29-2021 at 05:41 PM.
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03-29-2021 06:16 PM #10
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- Dec 2018
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- 138