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  1. #1
    ROG Guru: White Belt Array
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    ISSUE : Todays update (4.0.8.0) Loop update

    Hello Admin ,

    The Crate is keep asking to update my device component after update all and restart the same thing pop up again ?
    And never update the device component what's going on ?
    This cause me headache ..
    The Crate update ****ed up everything in my component why ?
    Because i can't use my headset to switch between 7.1/2.1 ?
    I can't use my gpu setting
    i can't do anything unless i update my device component please

    I can say that ASUS are suffering from each update

    Please run the app and test possible issues before pushing it ?
    Where is your Program Engineering where is all your stuff ?

  2. #2
    New ROGer Array djase's Avatar
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    Quote Originally Posted by lLegendaary View Post
    Hello Admin ,

    The Crate is keep asking to update my device component after update all and restart the same thing pop up again ?
    And never update the device component what's going on ?
    This cause me headache ..
    The Crate update ****ed up everything in my component why ?
    Because i can't use my headset to switch between 7.1/2.1 ?
    I can't use my gpu setting
    i can't do anything unless i update my device component please

    I can say that ASUS are suffering from each update

    Please run the app and test possible issues before pushing it ?
    Where is your Program Engineering where is all your stuff ?
    Same issue here :/

  3. #3
    ROG Guru: White Belt Array
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    Quote Originally Posted by djase View Post
    Same issue here :/
    Just headache to the customer loyalty .
    I dont know why they force us to update if they not test it

    My headset isn't working properly .
    because it base on software
    Last edited by lLegendaary; 03-29-2021 at 04:20 PM.

  4. #4
    ROG Guru: White Belt Array
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    Click image for larger version. 

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    After click on update all > and restart the same update is popping up ?
    i can't use my component please what the hell ?

    Click image for larger version. 

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    Thank you asus i can't use my mouse and headset setting anymore becuase your IT/programming/Engineer did not test before force us to update .
    thank you asus
    thank you auss
    thank you asus
    for headache .

  5. #5
    ROG Guru: White Belt Array
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    After restart again and unlink all sync-LED devices still same issue with Sync/UnSync still request me to update
    I can't ignore the message also the loop update never end + can't use my component

    Click image for larger version. 

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    App diagnostics link : https://mega.nz/file/c00AQIaa#TDqXsF...dAHDoqSiBI3Rms



    I did ---> Uninstall whole app still same
    Sync/Unsync all device still same

  6. #6
    ROG Member Array
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    Same problem here and seems to be everywhere.....

  7. #7
    ROG Enthusiast Array varnavas PC Specs
    varnavas PC Specs
    Motherboardrog maximus xi hero
    Processori9-9900k
    Memory (part number)CMR16GX4M2D3200C16
    Graphics Card #1asus strix 1070
    Monitor3x pg279q
    Storage #1addlink 512gb
    Storage #2wd 1tb and 2tb and 4tb seagate
    CPU Coolercorsair h110v2
    CaseLian Li PC-O11WGX "ROG Edition"
    Power Supplycorsair 850watt CP-9020073-EU
    Keyboard rog strix flare
    Mouse rog gladius II wireless
    Headset rog delta white edition
    Mouse Pad rog sheath
    OS window 10 64bit
    varnavas's Avatar
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    Jan 2018
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    hello guys i have the same issue and my computer have fresh windows 10 installed

  8. #8
    ROG Guru: White Belt Array
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    So many users are facing same issue and they contact me .
    I dont know what's going on with ASUS and why the hell they force people to update without checking their app .

  9. #9
    Banned Array
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    Sep 2020
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    It's not looping its simply not installing after it installed it ask to restart but if click oke and check for updates its still there, cos it did not install, the updater is broken.
    Asus you need to talk to whoever is releasing these updates to stop releasing this updates without testing, normally i would say fire him cos he is not doing he's job but we in pandemic is worst time to lose a job, this is probably a case of update released that was't meant to be released and now we stuck until they revert / rollback / pause this update

    Good chance we will have to uninstall app using uninstaller and reinstall it again.
    Last edited by FlufflePuff1337; 03-29-2021 at 05:41 PM.

  10. #10
    ROG Guru: White Belt Array
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    Quote Originally Posted by FlufflePuff1337 View Post

    Good chance we will have to uninstall app using uninstaller and reinstall it again.

    Tried , never work .
    Unfort...

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