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  1. #11
    New ROGer Array
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    GX551 AURA issue

    Quote Originally Posted by mama5bath View Post
    Now , Armoury Crate is able to detect and control my Labtop but Aura Creator is not even able to detect it. Please help

    System = Windows 10 Pro 20H2 OS build 19042.906
    AURA Creator Version 2.2.5

    Item Version
    ---- -------
    Armoury Crate UWP App 4.0.8.0
    ROG Live Service 1.2.5.0
    AURA Service (Lighting Service) 3.04.35
    Armoury Crate service 4.0.12
    ASUS Aac_NBDT HAL 2.4.7.1
    ASUS Keyboard HAL 1.01.41
    ASUS MB Peripheral Products 1.0.35
    ASUS Mouse HAL 1.1.0.45
    AacAudioHal 1.3.20.0
    AacDispaly 1.1.29







    Could you share you eSupport drive partition?
    Thanks

  2. #12
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    I could really use that esupport drive partition also. Help.

  3. #13
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    Quote Originally Posted by PrivateBlood View Post
    THANK YOU! Thank you so much for providing me with the complete eSupport drive partition.

    I followed your very eloquent instructions and ran the install.bat and BAM! Armoury Crate started to recognize my PC!!! I am finally able to use Aura Sync. I immediately tried it out with the Ghostrunner game and the lighting effects worked as advertised.

    Thanks to you, I'm very happy right now.

    To be able to provide some information to you, I reinstalled the Aura Creator and checked, but as in your case, my Aura Creator also still doesn't recognize the laptop. I have no use for Aura Creator as I typically use the Reactive Key option that makes the keys light up as I press them (which has its own issues that I still am unable to fix; like some keys not reacting and ROG key lighting up the PgUp switch key instead), but I hope ASUS steps up and provides you with help that fixes this Aura Creator recognition issue.
    It would be nice if you can share the esupport files.
    Thanks

  4. #14
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    Quote Originally Posted by lxkinus View Post
    It would be nice if you can share the esupport files.
    Thanks
    The link mama5bath sent to me is now private, and I have no means to upload that file, but you can try the link provided on the Reddit until OP contacts you: https://www.reddit.com/r/AsusROGZeph...lder_download/

    Good luck!

  5. #15
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    Quote Originally Posted by PrivateBlood View Post
    The link mama5bath sent to me is now private, and I have no means to upload that file, but you can try the link provided on the Reddit until OP contacts you: https://www.reddit.com/r/AsusROGZeph...lder_download/

    Good luck!
    Downloading.
    Thank you so much.

  6. #16
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    Same issue, any updates from ASUS on when a new version of Aura Creator is coming to support their latest line of laptops?

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