04-06-2021 11:32 AM
04-07-2021 05:17 AM
Blake@ROG wrote:
Hi there,
credit note means it is proceeding replacement or refund to you, isn't it?
Or there is another meaning for credit note from your side?
Thank you.
04-07-2021 08:03 PM
04-08-2021 05:57 AM
Blake@ROG wrote:
Hi there,
Then it's meaning refund for your case.
We need to check for your invoice or the record from the retailer for the amount of money you pay for the product (credit) then we can proceed credit back.
The refund would be ASUS to retailer, retailer to you.
Sorry for the confusion.
Thank you for your feedback.
04-10-2021 12:46 AM