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  1. #1
    ROG Member Array
    Join Date
    Mar 2021

    Asus tuf a15 cpu problem

    Hello! I have the ASUS TUF A15 FA506IU laptop. The problem is that when my cpu goes on a higher clock (more than 2.2 ghz) it starts to crash in different ways, so I have to keep it locked at 1.39ghz. The CPU was supposed to be running 2.9 ghz base clock and 4.2 ghz boost clock. The crashes are: BSODS ( Like SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NONPAGED_AREA}, BlackScreens that the only way to fix them is a hard reset, and screen freezing. I also saw that whenever the crash happens the disk stops being used. I have done 3 clean windows install, from wich 2 of them were from an online windows ISO. Is there any was I can fix this or I'll have to keep it capped at 1.39ghz.

    (BTW I didnt mean to put a smiley face as an emoji at the title)

    Edit by cl-Albert 5/28/21: (removed the smiley face as an emoji in the title, so hope that's what you wanted)
    Last edited by cl-Albert@ROG; 05-28-2021 at 03:53 PM.

  2. #2
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.311 )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v. Stable
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v31.0.15.2225 Stable
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9414.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 11 Enterprise 64bit v22H2 build no 22621.754
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 Del Wired usb Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018

    I don't have your model laptop or motherboard. I suspected some DLL files and .exe files are trying to access within windows os, to get more ghz from processor, hence os gives this type of blue screen.
    so download bluescreenvire software,.
    boot windows OS into safemode and then run bluescreenview, to get real root cause of programs

  3. #3
    ROG Member Array
    Join Date
    Mar 2021

    Thumbs up Update (kind of)

    Quote Originally Posted by raju2529 View Post
    boot windows OS into safemode and then run bluescreenview, to get real root cause of programs
    I have tried that before and it (almost) always says that ntoskrnl.exe caused the crash. I have noticed that if put cpu state to 99% it stays at 1.6 ghz, but when I put it on 100% it aggressively goes up to 3.7 to 4.2 ghz and then it usually crashes.In safe mode it stays at 2.9 ghz and there no problem.

    P.S - sorry for the late response...

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