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Thread: Asus tuf a15 cpu problem
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04-07-2021 05:30 PM #1
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Asus tuf a15 cpu problem
Hello! I have the ASUS TUF A15 FA506IU laptop. The problem is that when my cpu goes on a higher clock (more than 2.2 ghz) it starts to crash in different ways, so I have to keep it locked at 1.39ghz. The CPU was supposed to be running 2.9 ghz base clock and 4.2 ghz boost clock. The crashes are: BSODS ( Like SYSTEM_SERVICE_EXCEPTION, PAGE_FAULT_IN_NONPAGED_AREA}, BlackScreens that the only way to fix them is a hard reset, and screen freezing. I also saw that whenever the crash happens the disk stops being used. I have done 3 clean windows install, from wich 2 of them were from an online windows ISO. Is there any was I can fix this or I'll have to keep it capped at 1.39ghz.
(BTW I didnt mean to put a smiley face as an emoji at the title)
Edit by cl-Albert 5/28/21: (removed the smiley face as an emoji in the title, so hope that's what you wanted)Last edited by cl-Albert@ROG; 05-28-2021 at 03:53 PM.
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04-22-2021 05:42 AM #2
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.311 ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.31.0.101.2114 Stable Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v31.0.15.2225 Stable Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9414.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 11 Enterprise 64bit v22H2 build no 22621.754 Network Router NextVision ONU Fiber Modem Accessory #1 Del Wired usb Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
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I don't have your model laptop or motherboard. I suspected some DLL files and .exe files are trying to access within windows os, to get more ghz from processor, hence os gives this type of blue screen.
so download bluescreenvire software,.
boot windows OS into safemode and then run bluescreenview, to get real root cause of programs
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05-28-2021 09:24 AM #3
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Update (kind of)
I have tried that before and it (almost) always says that ntoskrnl.exe caused the crash. I have noticed that if put cpu state to 99% it stays at 1.6 ghz, but when I put it on 100% it aggressively goes up to 3.7 to 4.2 ghz and then it usually crashes.In safe mode it stays at 2.9 ghz and there no problem.
P.S - sorry for the late response...