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  1. #1
    ROG Member Array GOLiathus PC Specs
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    MotherboardMaximus XI Extreme Z390
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    Maximus XI Extreme Z390 (audio issue)

    been having this strange problem where when i use the SS3 virtual mixer, after enabling the microphone it makes my system unstable (IPDT fails prime/math)
    just wondering if i can find someone with the same mobo and if the problem is reproducible on another system?
    have already sent the mobo in for rma once and now they want me to send it in again and ide rather avoid that if theres no real hardware issue

  2. #2
    ROG Member Array GOLiathus PC Specs
    GOLiathus PC Specs
    MotherboardMaximus XI Extreme Z390
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    Click image for larger version. 

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  3. #3
    ROG Guru: Green Belt Array MoKiChU PC Specs
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    MotherboardASUS ROG Strix Z370-F Gaming
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    Hi,

    Try with up-to-date audio drivers (if you haven't already).

    You have an ASUS ROG SS3 motherboard, so :

    You need Realtek Audio Drivers (UAD - ASUS ROG SS3 MB) from the first post of this thread : [DRIVERS] Realtek Audio (MB | Intel 2xx/3xx/4xx/5xx & AMD 3xx/4xx/5xx)

    Follow scrupulously your CLEANUP process then your INSTALL process, for the next drivers packages that I would release, you will can directly follow your UPDATE process.

  4. #4
    ROG Member Array GOLiathus PC Specs
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    thanks for the quick reply, have done all the steps and looks like i got a newer driver version 9137, where as the latest driver on the support page for the mobo is 8960, only other thing is this software didnt come with the vad driver for the virtual mixer?

  5. #5
    ROG Guru: Green Belt Array MoKiChU PC Specs
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    MotherboardASUS ROG Strix Z370-F Gaming
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    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
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    Quote Originally Posted by GOLiathus View Post
    thanks for the quick reply, have done all the steps and looks like i got a newer driver version 9137, where as the latest driver on the support page for the mobo is 8960, only other thing is this software didnt come with the vad driver for the virtual mixer?
    It is optional with the SS3 motherboards drivers packages (built-in with SS3|DTS Sound Unbound motherboards drivers packages).

    Here is the optional package (Launch "Install.cmd" by right-click Run as admin > Automatic restart when install is done) :

    SSVM Installer : Link

    Note : If you later want to uninstall Sonic Studio Virtual Mixer, you will have to follow your CLEANUP process then your INSTALL process.

  6. #6
    ROG Member Array GOLiathus PC Specs
    GOLiathus PC Specs
    MotherboardMaximus XI Extreme Z390
    Processori9 9900ks
    MonitorAOC g2460vq6
    CPU Coolerriing 360
    Casecm haf x

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    oh i almost spoke too soon, but yea i still get the same problem, maybe i do have to rma the mobo?
    the screenshot, i didnt realize the virtual mixer was disabled, and thats why it passed
    Miniatura de Adjuntos Miniatura de Adjuntos 2.png  

    Last edited by GOLiathus; 04-16-2021 at 06:12 PM. Reason: didnt realize i had the virtual mixer turned off

  7. #7
    ROG Guru: Green Belt Array MoKiChU PC Specs
    MoKiChU PC Specs
    MotherboardASUS ROG Strix Z370-F Gaming
    ProcessorIntel Core i7-8700K
    Memory (part number)Corsair Vengeance RGB DDR4 2666MHz CL16 - 16GB (2 x 8GB)
    Graphics Card #1ASUS ROG Strix GTX 1080 Ti OC
    MonitorASUS ROG Strix XG35VQ
    Storage #1SSD NVMe Samsung 970 EVO Plus 500GB
    Storage #2SSD NVMe Samsung 960 EVO 250GB | SSD NVMe Corsair Force MP510 240GB | SSHD AHCI Seagate FireCuda 2TB
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    CaseBitFenix Enso
    Power SupplyCorsair TX850M (850W)
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    Quote Originally Posted by GOLiathus View Post
    oh i almost spoke too soon, but yea i still get the same problem, maybe i do have to rma the mobo?
    the screenshot, i didnt realize the virtual mixer was disabled, and thats why it passed
    Since you don't have the issue with SSVM disabled/uninstalled, this is related to SSVM, RMA the board will not change anything.

    If ASUS Support manages to reproduce your issue with SSVM, it's up to them to find a solution with A-Volute (creator of Sonic Studio suite), but technically your motherboard is EoL (hence the fact that your drivers are no longer updated in your support page), I don't think it does anything.

    However, since SSVM is still built-in with the latest ROG motherboards, someone with an ROG Z490/Z590 motherboard would need to be able to reproduce the issue and open a ticket at ASUS Support.

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