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  1. #1
    ROG Member Array
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    Jul 2018
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    Gl702ZC 100 disk usage issue

    Hi all

    Having issues with my ROG Laptop, bought it brand new back in June 2018, had no issues for a long time, start up was in 5-10 seconds and would run smooth, could run games, movies, browsers all the same time, no issues. however recently I've been experiencing 100% disk usage, not only on start-up but pretty much constantly.

    There are no processes showing that they are using high disk usage, I've tried ending a few, I've gone through a list of 10 things to do to:

    Way 1: Restart Your System
    Way 2: Update Windows
    Way 3: Check For Malware
    Way 4: Disable Windows Search
    Way 5: Stop the Superfetch Service
    Way 6: Change Energy Options from Balanced to High Performance
    Way 7: Temporarily Turn Off Your Antivirus Software
    Way 8: Reset Virtual Memory in Windows 10
    Way 9: Run Check Disk
    Way 10: Change Settings in Google Chrome and Skype

    none of these worked, I've fixed some corrupted windows issues and I've also wiped the hard drive on it and reinstalled windows 10 to start from scratch however it's still the same.

    I am not the most technical person around so I'm limited as to what I can do, I'm assume this now points towards a hardware issue and not a software issue?

    While looking up on the internet today I did find something new that may help but I haven't tried it yet:

    https://www.kapilarya.com/fix-window...-usage-problem

    looking to look into that tonight.

    the other advise I've come accross is to replace the HDD with a SSD, again, it doesn't mean much to me.

    I'm wondering if anyone else has come accross this issue or can help? Right not it takes between 5 - 15 minutes to start up and is just slow, so slow that is becomes unresponsive and I'm forced to hold down the power button to start over, can't do anything with it.

    thanks in advance

  2. #2
    ROG Enthusiast Array
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    You will be amazed with the computers speed by upgrading to a ssd. Backup your pictures and import data. Do a clean install of windows. You can keep your old hard drive in a usb enclosure and scan it with antivirus after you get your new ssd working. Sometimes bad things are only visible when there scanned out of the system.

  3. #3
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    thanks, yea from what I read I figured that it would be a big improvement, but I kinda wanted to get to the bottom of the issue as well to understand it, if it was my HDD failing etc then I'get it, or was it a software issuee somewhere (perhaps it'll come to light if I scan it as an external drive as you mentioned). I guess I'll wait and see.

    are there any other people with ideas in the meantime?

  4. #4
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    Feb 2018
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    Wink

    hi GuiltyByDesign,

    if your laptop comes with intel processor means, then you must Reinstall intel RST driver download from intel official website.

    You must delete possible tasks registered under the task scheduler.
    you must disable running background applications those are using battery power. these applications are invisible to us. but it can be seen in battery options.

    you must unwanted services startup type to manual.
    use firewall to block network communication to certain apps which are uninstalled by you already, but still partiall apps are not deleted, find those and delete it.

    you must replace HDD to SSD.

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