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Updating Firmware of the FA406.QR from 405 to 406 destroy your Win10 licence

leomon32
Level 7
Hello,

I installed the new firmware 2 days ago for my ASUS TUG GAMING A17 from 405 to 406 and well, it should be a warn for everyone who wanted to do so, it changed my computer ID (somehow) so ALL software who use your computer ID will need a new license and Windows 10 told me that my license wasn't activated anymore. I tried everything but no avail. I was using an OEM version of Windows and IF you change anything, your license won't be valid anymore, as much as I'm aware of, I didn't knew that a firmware update could actually do this while ALL the previous update did nothing...

Am I the only one facing that issue =T

Thanks !
1,437 Views
2 REPLIES 2

Blake1
Level 10
Hello leomon32,
We are really sorry about this. We are now working on this issue.
Please PM me your product SN.
You can check the box or the sticker on the bottom of the laptop.
Thank you.

I have the same issue on ASUS TUF Gaming A15 FA506QM.305 my SN changed to "SSN12345678901234567" it is revertable?