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  1. #1
    ROG Guru: Yellow Belt Array Zeroed85 PC Specs
    Zeroed85 PC Specs
    MotherboardAsus Maximus XIII Hero - Z590
    ProcessorIntel i9 10900K - custom cooled
    Memory (part number)Dominator Platinum RGB 32GB 3866Mhz tuned
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    MonitorAsus ROG PG349Q 34" 3440x1440 120hz G-Sync
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    CPU CoolerCustom loop, EK PE 360, Corsair XR5 280 rads
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    Keyboard Corsair K70 MK.2 SE
    Mouse Corsair Dark Core Pro wireless
    Headset Hifiman HE400i
    OS Win 11
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    Jun 2017
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    XIII Hero - Losing LAN connection

    I'm frequently losing my LAN/Ethernet connection with the XIII Hero. Unplugging the Ethernet cable and re-plugging it usually restores the connection. I've tried reinstalling the LAN drivers but this continues.

  2. #2
    Mastermind19 Array
    Join Date
    Oct 2015
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    Hello Zeoed85
    Did you disable and enable LAN in bios? Did you replace ethernet cable? Did you try another port on the router/switch please?

    Thomas
    Sincerely,
    TY

  3. #3
    ROG Guru: Yellow Belt Array Zeroed85 PC Specs
    Zeroed85 PC Specs
    MotherboardAsus Maximus XIII Hero - Z590
    ProcessorIntel i9 10900K - custom cooled
    Memory (part number)Dominator Platinum RGB 32GB 3866Mhz tuned
    Graphics Card #1ROG Strix 3080 OC - watercooled
    Sound CardSoundBlaster X AE-5
    MonitorAsus ROG PG349Q 34" 3440x1440 120hz G-Sync
    Storage #1Samsung 980 Pro 500GB, 860 Evo x 2,
    Storage #2Adata SX8200 Pro 1TB
    CPU CoolerCustom loop, EK PE 360, Corsair XR5 280 rads
    CasePhanteks Eclipse P600S
    Power SupplySeasonic Prime Ultra Platinum 1300W
    Keyboard Corsair K70 MK.2 SE
    Mouse Corsair Dark Core Pro wireless
    Headset Hifiman HE400i
    OS Win 11
    Accessory #1 Corsair Nexus

    Join Date
    Jun 2017
    Reputation
    10
    Posts
    196

    Quote Originally Posted by thomas_yiu@ROG View Post
    Hello Zeoed85
    Did you disable and enable LAN in bios? Did you replace ethernet cable? Did you try another port on the router/switch please?

    Thomas
    Hello,

    Both LAN ports are enabled in the BIOS. I recently replaced my ethernet cable with a brand new CAT6 cable. I wonder if the issue is related to the WFC firewall software I use. The software has an option called Secure Boot. What this does is block all network connections until the user manually enables them. The issue I have is once I've enabled the network connection through the software the connection doesn't start. I have to unplug and re-plug the ethernet cable to the motherboard LAN port to get the connection to start. I guess I could disable the software and see how the LAN behaves without it..

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