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05-03-2021 08:06 PM #1
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G750jx Not detecting 5 ghz wifi network
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I am using G750jx laptop, with windows 10, my all other devices are connected with 5 ghz wifi, but in this asus rog laptop its only showing me 2.5 ghz wifi signal, its not detecting 5ghz, it has qualcomm atheros wifi adapter, is it not compatible with 5 ghz? Or i am doing something wrong? Please help
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05-03-2021 08:54 PM #2
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense
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You may want to try setting up two separate SSIDs on your router/ap. If the laptop still doesn't see the SSID for the 5ghz network you may want to try another channel or channel width. I know I have some older devices that have limited band support and I cannot use certain bands if I want them to function.
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05-04-2021 02:52 AM #3
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Can you please guide me how to do this channel thing? i am using apple time capsule router and apple airport extreme
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05-04-2021 05:47 AM #4
xeromist PC Specs Laptop (Model) Intel NUC laptop LAPQC71D Motherboard ROG Crosshair VIII Dark Hero Processor AMD 5800X Memory (part number) 32GB G.Skill Ripjaws V 3600 Graphics Card #1 ROG Strix RTX3090Ti Sound Card Sound Blaster Z Monitor AORUS FV43U Storage #1 Samsung 970 Pro 512GB CPU Cooler Custom loop Case BeQuiet Dark Base Pro 900 V2 Power Supply Corsair HX1000 Keyboard ROG Strix Flare II Animate Mouse ROG Chakram X Headset Steelseries Arctis Pro Wireless Mouse Pad ROG Scabbard Headset/Speakers Logitech z906 5.1 Network Router pfSense/OPNsense
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Unfortunately I don't know anything about the airport's config interface. Some access points don't even have this level of configuration. I'd recommend googling for airport extreme channel selection or settings to see if you can find any useful documentation. I think most ap's allow you to set up a separate ssid for each frequency so that might be the first thing to try.
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05-04-2021 04:36 PM #5
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We may also want to look into the wireless adapter specs more since not all the G750JX wireless adapters support 5ghz from what I'm seeing.
You may want to check if you can see the wireless adapter model in device manager or check if there is an 'advanced' tab in the device manager wireless adapter properties which shows you the different wireless frequencies that are available for your wireless card.
If it's being used, the AZWAVE/AW-NB097H wireless card is only able to support 2.4Ghz wireless from what I'm seeing.Last edited by cl-Albert@ROG; 05-04-2021 at 06:46 PM.