Results 1 to 6 of 6
  1. #1
    ROG Member Array OzN389 PC Specs
    OzN389 PC Specs
    MotherboardAsus Rog Strix B450-E Gaming
    ProcessorAMD Ryzen 7 2700X @ 4.2Ghz
    Memory (part number)CMD16GX4M4B3200C16-ROG
    Graphics Card #1Asus Rog Strix RX580 TOP 8GB @ 1500/2100Mhz
    Storage #1SSD Samsung 970 EVO M.2 500GB
    CPU CoolerAsus Rog Strix LC 360
    CaseAsus Rog Strix Helios
    Power SupplyAsus Rog Strix 650W
    Keyboard Asus Cerberus RGB
    Mouse Razer Mamba Wireless
    Headset Logitech G533
    Mouse Pad Razer Goliathus Speed
    OS Windows 10 Home x64
    OzN389's Avatar
    Join Date
    Aug 2019
    Reputation
    10
    Posts
    14

    Exclamation ROG Keris wireless sensor lagging while ROG Strix GO 2.4 is on

    Hi guys, today i bought a rog keris wireless, and I found, that if I have other active wireless devices ( i've a rog strix go 2.4 headset ) the mouse sensor begins to lag/stutter. Is there any fix for this? When I turn on the headphones, and some audio is playing, the mouse will lag/stutter! It's like they're using the same wireless channel... I'm shocked

  2. #2
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    344
    Posts
    8,007

    The only thing you can do is try to move the receivers closer to the devices. Some wireless devices I own actually come with a USB extension so the receiver can be located closer to where the device will be used.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  3. #3
    ROG Member Array OzN389 PC Specs
    OzN389 PC Specs
    MotherboardAsus Rog Strix B450-E Gaming
    ProcessorAMD Ryzen 7 2700X @ 4.2Ghz
    Memory (part number)CMD16GX4M4B3200C16-ROG
    Graphics Card #1Asus Rog Strix RX580 TOP 8GB @ 1500/2100Mhz
    Storage #1SSD Samsung 970 EVO M.2 500GB
    CPU CoolerAsus Rog Strix LC 360
    CaseAsus Rog Strix Helios
    Power SupplyAsus Rog Strix 650W
    Keyboard Asus Cerberus RGB
    Mouse Razer Mamba Wireless
    Headset Logitech G533
    Mouse Pad Razer Goliathus Speed
    OS Windows 10 Home x64
    OzN389's Avatar
    Join Date
    Aug 2019
    Reputation
    10
    Posts
    14

    Quote Originally Posted by xeromist View Post
    The only thing you can do is try to move the receivers closer to the devices. Some wireless devices I own actually come with a USB extension so the receiver can be located closer to where the device will be used.
    Ok, i'll try... Nothing like this has ever happened with other devices... I am surprised that in these price ranges, there can be problems of this kind.

  4. #4
    ROG Member Array OzN389 PC Specs
    OzN389 PC Specs
    MotherboardAsus Rog Strix B450-E Gaming
    ProcessorAMD Ryzen 7 2700X @ 4.2Ghz
    Memory (part number)CMD16GX4M4B3200C16-ROG
    Graphics Card #1Asus Rog Strix RX580 TOP 8GB @ 1500/2100Mhz
    Storage #1SSD Samsung 970 EVO M.2 500GB
    CPU CoolerAsus Rog Strix LC 360
    CaseAsus Rog Strix Helios
    Power SupplyAsus Rog Strix 650W
    Keyboard Asus Cerberus RGB
    Mouse Razer Mamba Wireless
    Headset Logitech G533
    Mouse Pad Razer Goliathus Speed
    OS Windows 10 Home x64
    OzN389's Avatar
    Join Date
    Aug 2019
    Reputation
    10
    Posts
    14

    I'm not the only one with this problem, and it doesn't depend on my wireless headset. This is apparently a known problem:

    https://www.youtube.com/watch?v=qGnm...nel=WARHURYEAH

    On minute 4:05, this guy is explaining the issue and he have no wireless devices connected ( i asked to him ). I hope someone from Asus reads this post, defective products have been sold for a while now (gpus, monitors, and now mice), very poor quality control. Or maybe could be driver/firmware issue?
    Last edited by OzN389; 05-07-2021 at 02:20 PM.

  5. #5
    TeamROG Moderator Array xeromist PC Specs
    xeromist PC Specs
    Laptop (Model)Dell Inspiron 15 7567
    MotherboardMSI x470 Gaming Plus
    ProcessorAMD 2600X
    Memory (part number)16GB Crucial Ballistix Elite 3600
    Graphics Card #1ASUS GTX 1080 Strix
    MonitorBenQ BL3200PT
    Storage #1Intel 600p NVMe
    CPU CoolerWraith
    Casecustom Antec 900
    Power SupplyCorsair HX1000
    Keyboard Logitech Orion Spark
    Mouse Logitech MX500
    Headset Plantronics 777 with Oregon Aero upgrade
    xeromist's Avatar
    Join Date
    Jul 2010
    Reputation
    344
    Posts
    8,007

    You might consider exchanging at the shop if you think this unit is faulty. If it's just interference to which the Keris is particularly susceptible there may not be anything you can do. Unfortunately wireless interference can come from many sources, some of which people might not expect which can make it hard to pin down. Certain wireless frequencies get stomped on by microwave ovens, for example.
    * Support disease research with Folding@Home *

    < < < Click the drop-down above my avatar for my PC specs!

  6. #6
    ROG Member Array OzN389 PC Specs
    OzN389 PC Specs
    MotherboardAsus Rog Strix B450-E Gaming
    ProcessorAMD Ryzen 7 2700X @ 4.2Ghz
    Memory (part number)CMD16GX4M4B3200C16-ROG
    Graphics Card #1Asus Rog Strix RX580 TOP 8GB @ 1500/2100Mhz
    Storage #1SSD Samsung 970 EVO M.2 500GB
    CPU CoolerAsus Rog Strix LC 360
    CaseAsus Rog Strix Helios
    Power SupplyAsus Rog Strix 650W
    Keyboard Asus Cerberus RGB
    Mouse Razer Mamba Wireless
    Headset Logitech G533
    Mouse Pad Razer Goliathus Speed
    OS Windows 10 Home x64
    OzN389's Avatar
    Join Date
    Aug 2019
    Reputation
    10
    Posts
    14

    Quote Originally Posted by xeromist View Post
    You might consider exchanging at the shop if you think this unit is faulty. If it's just interference to which the Keris is particularly susceptible there may not be anything you can do. Unfortunately wireless interference can come from many sources, some of which people might not expect which can make it hard to pin down. Certain wireless frequencies get stomped on by microwave ovens, for example.
    Unfortunately, it's not about a faulty unit ( i returned an asus gladius II wireless before ), it's a issue of asus rog wireless mice, several people have had the same problem. It is impossible to understand what the cause of the interference is, but I have used razer and logitech mice in the past, without any kind of problem or signal interference... I think is just unacceptable for a 99 € mouse...

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •