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RIVE Only show 12gb of 16gb ram.

Hymer
Level 7
Hello,

Still have some problems whit my RIVE.

Problem: Bios & Windows says 12gb of ram. But i can see in bios that i have 16gb installed and cpu-z reports 16gb installed ram.I have tried different brands gskill 1600mhz and mushkin 2133mhz. I have them in the red sockets and i know every stick works as i have tested them in a different computer.

Running Bios 1101 on a 3960x, 16gb mushkin 2133gb

Damn i hate this board 😕

Pics of my problem:

http://img837.imageshack.us/img837/7824/rambugg.jpg
http://imageshack.us/photo/my-images/593/120405203045.png/
http://imageshack.us/photo/my-images/38/120405203034.png/
10,143 Views
13 REPLIES 13

gamingarena
Level 7
I have the exact same problem i too tried 2 different brand new memory kits and same i even went more and tried different 3930k all together just to rule out the CPU and still same shows only 12gb of 16gb strange is it will recognize full 16gb if you mix them around like 3 reds and one black slot but full quad channel will not.
Anyways long story short im awaiting RMA from ASUS should get new board next week and hopefully will fix the problem.

If you do a search we are not alone there is some major problem going on i read lot's of posts with exact same problem.
this is mine just couple of days ago:
http://rog.asus.com/forum/showthread.php?12259-Asus-Rampage-IV-and-3930k-showing-only-12gb-out-of-16...

Baalberith
Level 7
Hello Hymer,

Did u already try to reseat the cpu, and look for possibly bend pins?
Could be that the cpu is not perfectly seated, and therefore not seeing all memory modules.
Intel Core i7 3960X 4.4Ghz @ 1.28v
Asus Rampage 4 Extreme
32GB Corsair Vengeance 1866 Reds
Corsair H80
Corsair AX1200
2 x M4 Crucial 128GB
3 x 2TB WD Black
2 x XFX GTX285 BE
Dell U3011

HiVizMan
Level 40
Out of interest what graphic card or cards are you running?

And I do not trust what Windows says about anything. Could post a CPUz screenshot of the memory tab please.
To help us help you - please provide as much information about your system and the problem as possible.

Ohh sorry for the small screenshot. Here is the full size img

http://img837.imageshack.us/img837/7824/rambugg.jpg

I am running a 7970 but i have also tried a pair of 6970. But as i have read and gamingarena have the same problem so it must be a bug somewhere 😕

Yes i have tried to reseated the cpu and no bent pins. All memory slots do work as i have tried whit 1 stick.

Baalberith
Level 7
Just a small tip, remove ur windows product id on the screenshot 🙂
Intel Core i7 3960X 4.4Ghz @ 1.28v
Asus Rampage 4 Extreme
32GB Corsair Vengeance 1866 Reds
Corsair H80
Corsair AX1200
2 x M4 Crucial 128GB
3 x 2TB WD Black
2 x XFX GTX285 BE
Dell U3011

haha a noob misstake 🙂 Well i hope it is honest ppl on this forum. It is to boring to remake 🙂

BUMP for help. I will soon destroy this board. I have never ever had so many problems whit a mobo as my RIVE and this one is the mopst expensive so i am not a satisfied customer atm. 😞

Happy Easter

Hymer wrote:
BUMP for help. I will soon destroy this board. I have never ever had so many problems whit a mobo as my RIVE and this one is the mopst expensive so i am not a satisfied customer atm. 😞

Happy Easter


Im waiting for my RMA and will let you know if it fixed the problem, since i replaced every single part except the motherboard so if actually does the same thing i would just burn it 🙂 I'm too fad up with it

HiVizMan
Level 40
http://rog.asus.com/forum/showthread.php?12478-Rampage-iv-Extreme-Lanes-B1-amp-B2-DOA

Might be worth while doing what this bloke did, you never know. 🙂
To help us help you - please provide as much information about your system and the problem as possible.