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  1. #1
    ROG Member Array
    Join Date
    Nov 2020

    Exclamation Need Help G732LW

    My friend sent me a new laptop from Japan and brought here in the Philippines. 2 weeks of owning the laptop, MyAsus app prompt a keyboard firmware update and it failed rendering it useless. I sent my laptop for repair here in the Philippines (An authorized asus service center). It was fixed about a month, and suddenly the screen and right bottom rgb failed and decided the laptop should be repaired in Japan. Unfortunately, they found out that the mainboard in my laptop has a crack on the fanport and its not turning on. This was not covered by the warranty and its price is just about buying a new laptop again. Any suggestions here? I badly need help. Thank you so much in advance.

  2. #2
    Moderator Array
    Join Date
    Feb 2019

    Hello Chidare,
    Please share your product SN and RMA number through private message with me.
    Thank you very much.

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