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  1. #1
    New ROGer Array
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    Exclamation ROG Strix G712LW Issues RMA'd TWICE!

    I am still having the same issues with this laptop. I have RMA'd it twice already, all they do is wipe it and send it back. I am certain it is a video card hardware issue. I just bought the thing in December 2020. Can it be exchanged for a new one????

  2. #2
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    Jun 2018
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    Quote Originally Posted by Raven405 View Post
    I am still having the same issues with this laptop. I have RMA'd it twice already, all they do is wipe it and send it back. I am certain it is a video card hardware issue. I just bought the thing in December 2020. Can it be exchanged for a new one????
    My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide a resolution to this case. Please email me with the below details so I can work with related personnel to get this straightened out.

    Product S/N:
    RMA #:
    Complete Shipping Address:
    Full name:
    Phone#:
    Email:

    My email is cl-adrian@asus.com.:

  3. #3
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    Sent email

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