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  1. #1
    ROG Enthusiast Array 74lobster PC Specs
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    Question Asus Rog Maximus XIII Hero motherboard and Samsung 980 PRO NVMe - PC shut down

    Hello to everyone,

    I own an Asus Rog Maximus XIII Hero motherboard and a Samsung 980 PRO NVMe M.2 SSD 2 TB - PCIe 4.0.

    If I connect the SSD in the 4.0 PCIe slot of the mobo, the PC turns on for only few seconds and then shuts down automatically.

    I don't have an 11 gen processor, but a 10 gen processor Intel i9-10900K.

    If I connect instead the SSD to the PCIe 3.0 slot, all goes well, the PC power up normally and Windows 10 identifies correctly the SSD.

    Is this normal or there is an issue ?


    Thanks in davance.
    Last edited by 74lobster; 05-24-2021 at 02:02 PM.

  2. #2
    ROG Guru: Orange Belt Array Saltgrass PC Specs
    Saltgrass PC Specs
    MotherboardMaximus XIII Hero
    Processori9 11900K
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    Some M.2 slots are not available with the 10th gen processor.

    I would suggest you go to the 11th Gen as soon as you can.

  3. #3
    ROG Enthusiast Array 74lobster PC Specs
    74lobster PC Specs
    MotherboardAsus ROG Maximus XIII Hero
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    Quote Originally Posted by Saltgrass View Post
    Some M.2 slots are not available with the 10th gen processor.

    I would suggest you go to the 11th Gen as soon as you can.
    Thanks for the answer.

    I will change the processor ASAP...

  4. #4
    ROG Enthusiast Array kvarq PC Specs
    kvarq PC Specs
    MotherboardAsus Apex XIII
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    depends a lot on what do you want...
    high speeds for the SSD and some good results in few synthetic benches, so go for 11th or better average/gaming performance therefore keep the 10th
    if you can swap Z590 with a Z490 will be a lot better, stability and performance wise
    forget about PCIE 4x speeds, won't be noticed in real life

    Z590 is a mess for the time being

  5. #5
    ROG Enthusiast Array 74lobster PC Specs
    74lobster PC Specs
    MotherboardAsus ROG Maximus XIII Hero
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    Quote Originally Posted by kvarq View Post
    depends a lot on what do you want...
    high speeds for the SSD and some good results in few synthetic benches, so go for 11th or better average/gaming performance therefore keep the 10th
    if you can swap Z590 with a Z490 will be a lot better, stability and performance wise
    forget about PCIE 4x speeds, won't be noticed in real life

    Z590 is a mess for the time being
    I understand, but I wanna know this:

    If I connect the SSD in the 4.0 PCIe slot of the mobo, the PC turns on for only few seconds and then shuts down automatically.

    Is it normal or it's an issue ?

  6. #6
    ROG Enthusiast Array kvarq PC Specs
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    MotherboardAsus Apex XIII
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    yeah, I have the same
    the motherboard is designed not to work while a 10th is populated with the 4x M.2 slot, just put it in another slot - saw you already did - and everything is fine then

  7. #7
    Mastermind19 Array
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    Dear 74lobster,

    M.2_1 slot is only Intel® 11th Core™ processors support PCIe 4.0 x4 mode. [see manual for details] M.2_1 will not work with 10th Gen Intel processor.

    I suggest installing M.2 NVME on M.2_2 for best performance.
    Sincerely,
    TY

  8. #8
    ROG Enthusiast Array 74lobster PC Specs
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    Quote Originally Posted by thomas_yiu@ROG View Post
    Dear 74lobster,

    M.2_1 slot is only Intel® 11th Core™ processors support PCIe 4.0 x4 mode. [see manual for details] M.2_1 will not work with 10th Gen Intel processor.

    I suggest installing M.2 NVME on M.2_2 for best performance.
    Thanks for the answer.

    Bye.

  9. #9
    ROG Enthusiast Array 74lobster PC Specs
    74lobster PC Specs
    MotherboardAsus ROG Maximus XIII Hero
    Memory (part number)G.Skill F4-3600C16D-32GTZNC - 64GB
    Graphics Card #1Gigabyte GeForce RTX 3070 GAMING OC 8GB
    MonitorEizo EV3237
    Storage #1Samsung NVMe 980 Pro
    Storage #2Seagate Ironwolf Pro - 4 TB - SATA 6 Gbit/s - 7200 rpm
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    Quote Originally Posted by kvarq View Post
    yeah, I have the same
    the motherboard is designed not to work while a 10th is populated with the 4x M.2 slot, just put it in another slot - saw you already did - and everything is fine then
    Thanks for the answer.

    Bye.

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