ROG Strix G712LW Issues RMA'd TWICE!

[Raven405]

I am still having the same issues with this laptop. I have RMA'd it twice already, all they do is wipe it and send it back. I am certain it is a video card hardware issue. I just bought the thing in December 2020. Can it be exchanged for a new one????

[cl-Adrian@ROG]

I am still having the same issues with this laptop. I have RMA'd it twice already, all they do is wipe it and send it back. I am certain it is a video card hardware issue. I just bought the thing in December 2020. Can it be exchanged for a new one????

My name is Adrian from the ASUS Customer Loyalty Team here at our North America Corporate Office. If you would allow, I would be more than glad to help provide a resolution to this case. Please email me with the below details so I can work with related personnel to get this straightened out.

Product S/N:
RMA #:
Complete Shipping Address:
Full name:
Phone#:
Email:

My email is cl-adrian@asus.com.:

[Raven405]

Sent email