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  1. #1
    ROG Member Array
    Join Date
    Oct 2015
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    Armoury Crate only working with administrator accounts

    Why does Armoury Crate require admin user to be logged in?

    For security purposes I always use a regular Windows user account as my daily driver. When I try to use Armoury Crate with that user and access my ROG Falchion keyboard's settings, it doesn't open. If I login with my admin account and open Armoury Crate everything works fine.

    ASUS needs to correct this security flaw that you are only able to use Armoury Crate if you have admin account logged in.

  2. #2
    ROG Member Array
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    Oct 2015
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    Do ASUS employees even read this forum? I still have a couple of days left to return my keyboard and I think I will since there is zero support from ASUS.

  3. #3
    New ROGer Array
    Join Date
    May 2021
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    I have same issue, and seem reading this forum is way too much to request as their help desk is not too helpful with this. They stop answering to support ticket after this helpful comment. And yes, I still don't have a nice day with my Armoury Crate.

    ________________________________________
    Hi,

    If it doesn't open with standard, then it sounds like some permission issue or another program is blocking it. Try to use clean boot to see if some software is blocking the settings.

    Have a nice day!

  4. #4
    ROG Member Array
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    Oct 2015
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    Quote Originally Posted by Harry Salenius View Post
    I have same issue, and seem reading this forum is way too much to request as their help desk is not too helpful with this. They stop answering to support ticket after this helpful comment. And yes, I still don't have a nice day with my Armoury Crate.

    ________________________________________
    Hi,

    If it doesn't open with standard, then it sounds like some permission issue or another program is blocking it. Try to use clean boot to see if some software is blocking the settings.

    Have a nice day!
    I have a test laptop and I installed a fresh Windows 10 Home x64 with latest H121 update included. I created 2 users, Admin user and a Regular user. Armoury Crate was the ONLY app that I installed and it had the same problem. Admin user works and Regular user does not work.

  5. #5
    ROG Junior Member Array
    Join Date
    Nov 2014
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    Angry

    Quote Originally Posted by Harry Salenius View Post
    I have same issue, and seem reading this forum is way too much to request as their help desk is not too helpful with this. They stop answering to support ticket after this helpful comment. And yes, I still don't have a nice day with my Armoury Crate.

    ________________________________________
    Hi,

    If it doesn't open with standard, then it sounds like some permission issue or another program is blocking it. Try to use clean boot to see if some software is blocking the settings.

    Have a nice day!
    Hi, I have exactly the same issue with standard user, no way to use the armoury crate software with such user. Only user with admin right are able to use this program. Have you a special setting to solve this big issue. Thanks.

  6. #6
    ROG Member Array
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    Oct 2015
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    Fix this issue already Asus. It's embarrassing and absolutely ridiculous that you are giving your customers this kind of software.

  7. #7
    ROG Member Array
    Join Date
    Oct 2015
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    Item Version
    ---- -------
    Armoury Crate UWP App 4.2.5.0
    ROG Live Service 1.2.18.0
    AURA Service (Lighting Service) 3.05.18
    Armoury Crate lite service 4.2.8
    ASUS AURA Extension Card HAL 1.1.0.11
    ASUS Keyboard HAL 1.01.48
    AacVGA 0.0.4.3
    KingstonDram 1.1.8
    AURA DRAM Component 1.1.14
    ENE RGB HAL 1.1.37.0
    ENE_EHD_M2_HAL 1.0.9.1
    PHISON HAL 1.0.9.0
    Patriot Viper DRAM RGB 1.0.9.2
    Patriot Viper M2 SSD RGB 1.0.6.4
    Universal Holtek RGB DRAM 1.0.0.2
    WD_BLACK AN1500 1.0.13.0


    Just updated to latest version. As I expected, nothing has been done to correct this issue. Still cannot access my ROG Falchion's settings. Loading loading loading...

    Click image for larger version. 

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  8. #8
    New ROGer Array maple32 PC Specs
    maple32 PC Specs
    MotherboardROG STRIX B550-XE GAMING WIFI
    ProcessorAMD RYZEN 5600X
    Memory (part number)Trident Z Neo F4-3600C16D-16GTZN @3600mhz CL14
    Graphics Card #1ROG-STRIX-RX6700XT-O12G-GAMING
    MonitorAOC 24 144hz
    Storage #1ADATA S40G 256GB
    Storage #2PATRIOT VPN100 512GB
    CPU CoolerARCTIC FREZER II 360MM
    CaseMETALLICGEAR NEO CUBE WHITE
    Power SupplyCOOLER MASTER V650 FULL MODULLAR
    Mouse COOLER MASTER MASTERMOSUE PRO L
    Mouse Pad COOLER MASTER WEAPON CHOISE
    OS WIN 10 PRO
    Accessory #1 FAN TEHRMALRIGHT TL-C12RW-S X3 REVERSE X6
    Accessory #2 ARGB STRIP X2

    Join Date
    Aug 2020
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    same here only loading unlimitied time

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