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  1. #1
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Asus Rog Zephyrus GX701GxR ROG Keyboard Firmware Update tool v.2.2.4

    Well my keyboard stay in bad shap after this update i read in internet and it happens in much cases the laptop is Asus Rog Zephyrus GX701GXR and the killer is ROG Keyboard Firmware Update tool v.2.2.4, after this i put brightnes of the keyboard is 0 (zero) and some keys like 7/8 have some light red on them, and don´t disappear
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    Last edited by fcsoares43; 06-24-2021 at 11:01 AM.

  2. #2
    ROG Enthusiast Array sa.783 PC Specs
    sa.783 PC Specs
    Laptop (Model)Zephyrus S17 GX701GVR
    MotherboardAsus ROG Zephyrus S17 GX701GVR
    ProcessorIntel Core i7-9750H
    Memory (part number)32GB DDR 4
    Graphics Card #1RTX 2060 6GB
    Storage #1SAMSUNG_970 PRO
    Mouse ROG Pugio II
    OS Windows 10 Home 64-bit

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    Well, I have the same thing, only the keyboard button A is lit red.

  3. #3
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Quote Originally Posted by sa.783 View Post
    Well, I have the same thing, only the keyboard button A is lit red.
    Hi my keyboard light the keys ( ESC + F1+ 2 + w + s + x + z ) this happens right before this update, i hope a fix soon .

  4. #4
    ROG Enthusiast Array sa.783 PC Specs
    sa.783 PC Specs
    Laptop (Model)Zephyrus S17 GX701GVR
    MotherboardAsus ROG Zephyrus S17 GX701GVR
    ProcessorIntel Core i7-9750H
    Memory (part number)32GB DDR 4
    Graphics Card #1RTX 2060 6GB
    Storage #1SAMSUNG_970 PRO
    Mouse ROG Pugio II
    OS Windows 10 Home 64-bit

    Join Date
    Aug 2018
    Reputation
    28
    Posts
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    Quote Originally Posted by fcsoares43 View Post
    Hi my keyboard light the keys ( ESC + F1+ 2 + w + s + x + z ) this happens right before this update, i hope a fix soon .
    Hey! Hopefully they will fix it. There have been a lot of mistakes lately. Expensive laptops, and applications not working and no bugs are fixed. One disappointment ...

  5. #5
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Click image for larger version. 

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    With 0% Brightness keyboard stay like this

  6. #6
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Quote Originally Posted by sa.783 View Post
    Hey! Hopefully they will fix it. There have been a lot of mistakes lately. Expensive laptops, and applications not working and no bugs are fixed. One disappointment ...
    I Hope so ... this is disapointing i got to buy one laptop for rendering 3D images if they don´t resolve i will have too see other options i got almost all Rog Strix gamers laptops

  7. #7
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Well today i contact Asus Portugal and the answer is the Keyboard was destroyed by the firmware update
    Last edited by fcsoares43; 06-24-2021 at 10:59 AM.

  8. #8
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    After a realy heavy serch i found out that the last firmware installed must have issues there is a forum with same issue and the firmware keyboard was of a 15" keyboard backlight and the problem appear, please could someone tell me were can i found the last keyboard firmware....

  9. #9
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Angry Issues

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  10. #10
    ROG Guru: Yellow Belt Array fcsoares43's Avatar
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    Issues

    So Asus don´t have update for this!!!! This is sad a brand like Asus are try to skip from the needs of their clients i will go further to have my case resolved...
    Last edited by fcsoares43; 06-20-2021 at 01:41 PM.

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