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  1. #301
    ROG Enthusiast Array LordSabathan PC Specs
    LordSabathan PC Specs
    MotherboardAsus Maximus Code XI Z390
    ProcessorIntel 9900k
    Memory (part number)Corsair CMR32GX4M2C3000C15 2 x 16GB DDR4 3000 VENGEANCE RGB
    Graphics Card #1ASUS ROG STRIX GeForce RTX 2080 Ti O11G
    Sound CardAsus Strix Raid Pro
    MonitorAsus XG279Q
    Storage #1Samsung Evo 840 250GB
    Storage #2Samsung Evo 850 500GB
    CPU CoolerAsus Strix LC 360 RGB
    CaseAsus Strix Helios
    Power SupplyAsus Rog Thor 850w
    Keyboard Asus Strix Scope TKL Deluxe
    Mouse Asus Keris Wireless
    Headset Corsair Virtuoso RGB
    Mouse Pad Asus Strix Edge,Asus Rog Balteus
    OS Windows 10 64bit Pro 1909
    Network RouterAsus AC2900
    Accessory #1 Asus Rog Throne
    Accessory #2 Asur Rog Terminal
    LordSabathan's Avatar
    Join Date
    Jul 2016
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    Thanks for the information MasterC@ROG .But what about the problem with the fans.Turbo profile is always default ,and everytime when i turn of and on my pc, i have to go and put standard .Its from 2 weeks reported from me i think.I dont have any other software for fans control.

  2. #302
    Administrator Array MasterC@ROG's Avatar
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    Quote Originally Posted by LordSabathan View Post
    Thanks for the information MasterC@ROG .But what about the problem with the fans.Turbo profile is always default ,and everytime when i turn of and on my pc, i have to go and put standard .Its from 2 weeks reported from me i think.I dont have any other software for fans control.
    Please PM me 2 logs (record yourself changing the setting before shutting down, another recording of the setting adjustment after reboot).
    Also asnwer questions from OP here, and attach that post link (top-right corner of every post) in your PM. Thanks.

  3. #303
    ROG Enthusiast Array LordSabathan PC Specs
    LordSabathan PC Specs
    MotherboardAsus Maximus Code XI Z390
    ProcessorIntel 9900k
    Memory (part number)Corsair CMR32GX4M2C3000C15 2 x 16GB DDR4 3000 VENGEANCE RGB
    Graphics Card #1ASUS ROG STRIX GeForce RTX 2080 Ti O11G
    Sound CardAsus Strix Raid Pro
    MonitorAsus XG279Q
    Storage #1Samsung Evo 840 250GB
    Storage #2Samsung Evo 850 500GB
    CPU CoolerAsus Strix LC 360 RGB
    CaseAsus Strix Helios
    Power SupplyAsus Rog Thor 850w
    Keyboard Asus Strix Scope TKL Deluxe
    Mouse Asus Keris Wireless
    Headset Corsair Virtuoso RGB
    Mouse Pad Asus Strix Edge,Asus Rog Balteus
    OS Windows 10 64bit Pro 1909
    Network RouterAsus AC2900
    Accessory #1 Asus Rog Throne
    Accessory #2 Asur Rog Terminal
    LordSabathan's Avatar
    Join Date
    Jul 2016
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    Quote Originally Posted by MasterC@ROG View Post
    Please PM me 2 logs (record yourself changing the setting before shutting down, another recording of the setting adjustment after reboot).
    Also asnwer questions from OP here, and attach that post link (top-right corner of every post) in your PM. Thanks.
    The problem with this is when i open Fan menu there is nothing pointing that i selected that profile , i just know it by the sound of the speed of my AIO Fans Asus strix lc 360 rgb .I know it was fine till the previous update from asus rog live services.(arround 2 weeks ago)
    So even if i record myself there is nothing to prove,because there is no red circle for me on the selected profile or anything to show i have this profile selected.Its always been like that for me.So i dont know what record will help.

    https://ibb.co/7nKGXcK

  4. #304
    Administrator Array MasterC@ROG's Avatar
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    For those with Corsair DRAM not showing up in Armoury Crate, they have updated their UI with a new switch - please enable and try again.
    Click image for larger version. 

Name:	Corsair Enable SW Function.png 
Views:	3 
Size:	72.3 KB 
ID:	89645

  5. #305
    ROG Guru: Yellow Belt Array Erwin05 PC Specs
    Erwin05 PC Specs
    MotherboardAsus ROG Strix X570-E Gaming Bios v4021
    ProcessorAMD Ryzen 5 3600 @ 3,6 GHz
    Memory (part number)G.SKILL F4-3200C14D-16GFX
    Graphics Card #1ASUS ROG STRIX-GTX1070-8G-GAMING
    MonitorIiyama ProLite GB2488HSU-B1
    CPU CoolerNoctua NH-D15S chromax black
    Power SupplySeasonic PRIME PX-650
    OS Windows 11 Home x64 - v21H2

    Join Date
    May 2015
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    Quote Originally Posted by MasterC@ROG View Post
    For those with Corsair DRAM not showing up in Armoury Crate, they have updated their UI with a new switch - please enable and try again.
    Click image for larger version. 

Name:	Corsair Enable SW Function.png 
Views:	3 
Size:	72.3 KB 
ID:	89645
    Do we all have to enable this, when we use only a Asus MB and Videocard?

  6. #306
    New ROGer Array
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    Apr 2021
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    Numerous App Crashes

    I am still experiencing the File Operator crash, as well as the Motherboard Fan Control crashing... here is the last two days crash reports:

    yesterday:

    Source
    FileOperator

    Summary
    Stopped working

    Date
    ‎8/‎20/‎2021 6:53 AM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe

    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: FileOperator.exe
    Problem Signature 02: 1.0.0.0
    Problem Signature 03: c291d662
    Problem Signature 04: mscorlib
    Problem Signature 05: 4.8.4400.0
    Problem Signature 06: 60b90614
    Problem Signature 07: 1694
    Problem Signature 08: fd
    Problem Signature 09: System.Exception
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 04cc
    Additional Information 2: 04cc759bbe548fc6598a0e9ad7ce8e18
    Additional Information 3: fc7f
    Additional Information 4: fc7f87dbdb7e657e069aaed1d7aa163c

    Extra information about the problem
    Bucket ID: 9290033d7c210f08339585b42e89d29a (1411181067171910298)

    ______________

    Source
    AAC MB HAL

    Summary
    Stopped working

    Date
    ‎8/‎20/‎2021 7:00 AM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files\ASUS\AacMB\Aac3572MbHal_x86.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: Aac3572MbHal_x86.exe
    Application Version: 1.1.7.0
    Application Timestamp: 604b1d5f
    Fault Module Name: combase.dll
    Fault Module Version: 10.0.19041.1081
    Fault Module Timestamp: bc34a44f
    Exception Code: c0000005
    Exception Offset: 000d8ea9
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: efbe
    Additional Information 2: efbee01c930344f4238025013290a0bb
    Additional Information 3: 1aca
    Additional Information 4: 1acafb95ee7b717a97de8407236f0b15

    Extra information about the problem
    Bucket ID: 73e986dd9a262518878e86ed08688cc9 (1697442462171696329)


    -------------

    Today, so far:

    (Had to restart after this one)

    Source
    ASUS Motherboard Fan Control Service

    Summary
    Stopped working

    Date
    ‎8/‎21/‎2021 10:59 AM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\AsusFanControlService\2.01.07\AsusFanCo ntrolService.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: AsusFanControlService.exe
    Application Version: 3.0.0.0
    Application Timestamp: 6073d09b
    Fault Module Name: AsusFanControlService.exe
    Fault Module Version: 3.0.0.0
    Fault Module Timestamp: 6073d09b
    Exception Code: c0000005
    Exception Offset: 0001c114
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 478e
    Additional Information 2: 478eb19b90df3810824478f6bc513e79
    Additional Information 3: 1dbf
    Additional Information 4: 1dbf40240e57deb590b08851622dedb6

    Extra information about the problem
    Bucket ID: c2b0091b23937c8b7c21d78422c532ad (2027138269812437677)

    _________

    Then after restart...

    Source
    FileOperator

    Summary
    Stopped working

    Date
    ‎8/‎21/‎2021 11:16 AM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe

    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: FileOperator.exe
    Problem Signature 02: 1.0.0.0
    Problem Signature 03: c291d662
    Problem Signature 04: mscorlib
    Problem Signature 05: 4.8.4400.0
    Problem Signature 06: 60b90614
    Problem Signature 07: 1694
    Problem Signature 08: fd
    Problem Signature 09: System.Exception
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 04cc
    Additional Information 2: 04cc759bbe548fc6598a0e9ad7ce8e18
    Additional Information 3: fc7f
    Additional Information 4: fc7f87dbdb7e657e069aaed1d7aa163c

    Extra information about the problem
    Bucket ID: 9290033d7c210f08339585b42e89d29a (1411181067171910298)

  7. #307
    ROG Enthusiast Array sa.783 PC Specs
    sa.783 PC Specs
    Laptop (Model)Zephyrus S17 GX701GVR
    MotherboardAsus ROG Zephyrus S17 GX701GVR
    ProcessorIntel Core i7-9750H
    Memory (part number)32GB DDR 4
    Graphics Card #1RTX 2060 6GB
    Storage #1SAMSUNG_970 PRO
    Mouse ROG Pugio II
    OS Windows 10 Home 64-bit

    Join Date
    Aug 2018
    Reputation
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    Posts
    36

    [QUOTE=Zion99;841006]I am still experiencing the File Operator crash, as well as the Motherboard Fan Control crashing... here is the last two days crash reports:

    yesterday:

    Source
    FileOperator

    Summary
    Stopped working

    Date
    ‎8/‎20/‎2021 6:53 AM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe

    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: FileOperator.exe
    Problem Signature 02: 1.0.0.0
    Problem Signature 03: c291d662
    Problem Signature 04: mscorlib
    Problem Signature 05: 4.8.4400.0
    Problem Signature 06: 60b90614
    Problem Signature 07: 1694
    Problem Signature 08: fd
    Problem Signature 09: System.Exception
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 04cc
    Additional Information 2: 04cc759bbe548fc6598a0e9ad7ce8e18
    Additional Information 3: fc7f
    Additional Information 4: fc7f87dbdb7e657e069aaed1d7aa163c

    Extra information about the problem
    Bucket ID: 9290033d7c210f08339585b42e89d29a (1411181067171910298)


    After every boot of the system, I get the exact same error

  8. #308
    ROG Junior Member Array cdlsr PC Specs
    cdlsr PC Specs
    MotherboardASUS ROG MAXIMUS XII APEX
    ProcessorINTEL I9 10900K
    Graphics Card #1ASUS DUAL OC 3060 TI
    Graphics Card #2ASUS KO 3060 TI
    Storage #1SSD SAMSUNG 970 EVO PLUS 500GB NVME
    Storage #2SSD SAMSUNG 850 EVO 1 TB
    CPU CoolerSWIFTECH APOGEE DRIVE II APD2-1155
    CaseCOOLER MASTER LAN BOX
    Power SupplyCOOLER MASTER 80 GOLD PLUS
    Keyboard LOGITECH K810
    Mouse LOGITECH GAMING G602
    Headset STEELSERIES ARCTIS PRO WIRELESS GAMING
    OS WIN 10 PRO 64 BITS

    Join Date
    Mar 2015
    Reputation
    10
    Posts
    1

    Please i have some issues with Armoury Crate

    After updating AI Suite III through this tool, the software isn't working anymore, Ai suite does not even load

    Also my asus 3060 TI Dual OC cannot be controlled througth this tool and the fans from motherboard cannot be controlled througth this tool either

    Finally the tool sometines recognize the gpu but sometimes not, and the led and effects of the gpu is not syncronized with the asus mother, this tool is a total mess

  9. #309
    New ROGer Array
    Join Date
    Apr 2021
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    10
    Posts
    12

    Audio Agent, File Operator, Fan Control Crashing...

    Audio Agent, File Operator, and the Motherboard Fan Control Service gave up the ghost... constantly!

    Source
    ArmouryAudioAgent

    Summary
    Stopped working

    Date
    ‎8/‎22/‎2021 8:31 PM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\ArmouryDevice\dll\AudioSDK\AudioAgent\A rmouryAudioAgent.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: ArmouryAudioAgent.exe
    Application Version: 1.0.0.7
    Application Timestamp: 60d29f4e
    Fault Module Name: KERNELBASE.dll
    Fault Module Version: 10.0.19041.1151
    Fault Module Timestamp: 5da51925
    Exception Code: c0020001
    Exception Offset: 0012b512
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: a765
    Additional Information 2: a765a954b8665e606e123f7720637368
    Additional Information 3: 2527
    Additional Information 4: 252700618e11a2b3352672d50bca8d4a

    Extra information about the problem
    Bucket ID: 5a296bc1def658027ada98ce8b5b8062 (1935027002777763938)



    Source
    FileOperator

    Summary
    Stopped working

    Date
    ‎8/‎22/‎2021 8:21 PM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\ROG Live Service\FileOperator.exe

    Problem signature
    Problem Event Name: CLR20r3
    Problem Signature 01: FileOperator.exe
    Problem Signature 02: 1.0.0.0
    Problem Signature 03: c291d662
    Problem Signature 04: mscorlib
    Problem Signature 05: 4.8.4400.0
    Problem Signature 06: 60b90614
    Problem Signature 07: 1694
    Problem Signature 08: fd
    Problem Signature 09: System.Exception
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 04cc
    Additional Information 2: 04cc759bbe548fc6598a0e9ad7ce8e18
    Additional Information 3: fc7f
    Additional Information 4: fc7f87dbdb7e657e069aaed1d7aa163c

    Extra information about the problem
    Bucket ID: 9290033d7c210f08339585b42e89d29a (1411181067171910298)




    Source
    ASUS Motherboard Fan Control Service

    Summary
    Stopped working

    Date
    ‎8/‎22/‎2021 11:39 PM

    Status
    Report sent

    Description
    Faulting Application Path: C:\Program Files (x86)\ASUS\AsusFanControlService\2.01.07\AsusFanCo ntrolService.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: AsusFanControlService.exe
    Application Version: 3.0.0.0
    Application Timestamp: 6073d09b
    Fault Module Name: AsusFanControlService.exe
    Fault Module Version: 3.0.0.0
    Fault Module Timestamp: 6073d09b
    Exception Code: c0000005
    Exception Offset: 0001c114
    OS Version: 10.0.19043.2.0.0.256.48
    Locale ID: 1033
    Additional Information 1: 478e
    Additional Information 2: 478eb19b90df3810824478f6bc513e79
    Additional Information 3: 1dbf
    Additional Information 4: 1dbf40240e57deb590b08851622dedb6

    Extra information about the problem
    Bucket ID: c2b0091b23937c8b7c21d78422c532ad (2027138269812437677)

  10. #310
    ROG Guru: Orange Belt Array sdmf74 PC Specs
    sdmf74 PC Specs
    Laptop (Model)N/A
    MotherboardMAXIMUS IX FORMULA
    ProcessorI7 7700K
    Memory (part number)F4-3600C16Q-32GTZR
    Graphics Card #1GTX 980TI K|NGP|N
    Graphics Card #2N/A
    Graphics Card #3N/A
    Graphics Card #4N/A
    Sound CardON BOARD
    MonitorASUS PG279Q, BENQ XL2420TE, HISENSE 55H9F
    Storage #1SAMSUNG 960 PRO M.2 512GB
    Storage #2SAMSUNG 970 EVO PLUS 1TB, SAMSUNG 850 PRO 512GB, SAMSUNG 850 EVO 1TB
    CPU CoolerEK VELOCITY RGB
    CaseCASELABS MERLIN SM8 (2 TONE)
    Power SupplyEVGA 1300G2 SUPERNOVA
    Keyboard WOOTING ONE, DUCKY ONE TKL RGB
    Mouse LOGITECH G PRO HERO
    Headset SENNHESIER G4ME ZERO
    Mouse Pad REFLEX LAB XXXL
    Headset/Speakers KLIPSCH PRO MEDIA 2.1
    OS WINDOWS 10 PRO
    Network RouterASUS RT-AC86U, ASUS RT-AC68U
    sdmf74's Avatar
    Join Date
    Nov 2012
    Reputation
    27
    Posts
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    Quote Originally Posted by cdlsr View Post
    Please i have some issues with Armoury Crate

    After updating AI Suite III through this tool, the software isn't working anymore, Ai suite does not even load

    Also my asus 3060 TI Dual OC cannot be controlled througth this tool and the fans from motherboard cannot be controlled througth this tool either

    Finally the tool sometines recognize the gpu but sometimes not, and the led and effects of the gpu is not syncronized with the asus mother, this tool is a total mess
    Im also STILL having issues with Armory Crate AND AISUITEIII.
    After several updates & new versions of armory crate (YET NO UPDATE TO AISUITEIII SINCE MAY 6TH 2021). If I leave AISUITEIII open & running on my monitor after a while I get a server error. I have reported this more than once to asus over the past 2-3 months but it appears they have NOT yet addressed this issue nor the issues with armory crate.
    1. Armory crate wont load (spinning circle of death forever)
    2. leds reset to back to 120 every day (every day I set my number of leds & the next day all 3 are reset back to default 120 leds)
    3. AISUITEIII "The server threw an exception" (Just happened again today)
    Click image for larger version. 

Name:	ASUS ARMORY CRATE BROKE AGAIN.png 
Views:	1 
Size:	51.6 KB 
ID:	89719
    Click image for larger version. 

Name:	AISUITEIII 8-23-21.png 
Views:	6 
Size:	529.6 KB 
ID:	89720
    ASUS Maximus 13 Hero, Intel I9 11900k, EVGA GeForce RTX 3080 FTW3 ULTRA & EK BLOCK, G Skill Trident Z RGB 3600 32GB
    EVGA supernova 1300G2, EK Velocity D-RGB, Samsung 980 Pro 1tb(OS), 970 evo plus 1tb, 960 pro 512gb, 850 EVO 1tb, 850 Pro 512gb, 860 Evo 1tb, Asus PG279Q 165HZ, BenQ 144hz, Hisense 55h9f, Windows 10 pro

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