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  1. #161
    Administrator Array MasterC@ROG's Avatar
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    Can I assume the CPU fan RPM is showing again? If not, please send another log and let me know the exact model of the TUF notebook. Thanks.

    Quote Originally Posted by dcbryantmjkda View Post
    I noticed today that there's a new version of the installer. Going to try it. Previous version was 3.0.11.0 now I see 3.1.0.0

    Will report back after trying this.

    Fingers crossed!

  2. #162
    Administrator Array MasterC@ROG's Avatar
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    For a replacement cable, please contact the ASUS Service Center in your region to check if any are available.
    The Spatha has a limitation, avoid connecting both the dock and the mouse simultaneously. Doing so, several unpredictable issues could occur as a result.
    The extra short cable was meant for use with your notebook while on the go.

    Quote Originally Posted by davidwieszies View Post
    Now i get a new error: see Pic

  3. #163
    Administrator Array MasterC@ROG's Avatar
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    Please try using the uninstallation tool to remove, and then install again.

    You can find the downloads here:
    https://www.asus.com/us/supportonly/...Desk_Download/


    Quote Originally Posted by calleone View Post
    Hi guys,
    I got the Armoury Crate Update v4.1.6.0 offered for update 7 days ago over my Armoury Crate and installed it. Now when I click on "Devices" in the left bar and select my "ROG MAXIMUS XI FORMULA. Intel Z390" nothing happens, the field shows a loading bar and that's it. Does anyone still have this problem and can help me? Sorry for my bad english

  4. #164
    New ROGer Array
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    May 2021
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    For me Armoury Crate is not working with Z390-H GAMING.
    I tried many times reinstalls and few troubleshooting advices to fix that. Different order and everything.

    I'll sort my problems by tabs:
    OK - Settings
    OK - User Center
    OK - News
    OK - Featured
    OK - Tools
    OK - Scenario Profiles
    OK - Game Library
    (kinda) OK - Aura Sync (shows only G-skill ram)
    Broken - Device (it's showing the name of my mobo on hover but once I click it goes to infinite loading)
    Broken - Dashboard (this tab is loading like 10 minutes and later doesn't work anyways. no details, all stats on 0)

    Whats the solution? I'm having the latest bios and everything according to the support website.
    I reinstalled everything with revouninstaller and after deleting everything from %appdata%, Program Files (x86) and Program Files
    Last edited by CriispyHere; 07-07-2021 at 12:59 AM.

  5. #165
    New ROGer Array
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    Exclamation ArmouryCrate service is still messing up my screen color

    It keeps applying pink tint every time I signed into my laptop for more than a year now. And I hope every new version will fix this.

    It's software issue that make me cannot recommend ROG laptop to anyone now. If it is hardware issue, I can just replace a new one, but this problem is depended on update. All the feedback I gave It seems that dev did not care at all.

    Here's the video of the screen affected by the AC service.


    Item Version
    ---- -------
    Armoury Crate UWP App 4.1.6.0
    ROG Live Service 1.2.12.5
    AURA Service (Lighting Service) 3.05.06
    Armoury Crate service 4.1.5
    ASUS Aac_NBDT HAL 2.5.1.0
    Last edited by champagnen; 07-07-2021 at 03:29 AM.

  6. #166
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    Quote Originally Posted by MasterC@ROG View Post
    Please try using the uninstallation tool to remove, and then install again.

    You can find the downloads here:
    https://www.asus.com/us/supportonly/...Desk_Download/
    This hasn't worked. The uninstall tool completes, then restart, run the install tool.. it seemingly works up until after it downloads 'other' resources, then it says installation failed, please restart and check Internet connection. Is this an issue on Asus server side??

  7. #167
    ROG Member Array
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    It hangs up on downloading other services and components, then says installation failed.

  8. #168
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    Got exactly the same pb for 2 weeks now... as many of us here :'(

  9. #169
    New ROGer Array calleone PC Specs
    calleone PC Specs
    Laptop (Model)Asus K53SD & HP
    MotherboardAsus ROG MAXIMUS XI FORMULA Z390
    ProcessorCore i9-9900K R0 3.60-5.00GHz
    Memory (part number)G.Skill Ripjaws V DDR4 32 GB: 2 x 16 GB - DIMM 288-PIN - 3200 MHz CL14
    Graphics Card #1KFA² GeForce RTX 2080 Ti EX (1-Click OC)
    Sound CardOnBoard
    MonitorAOC Agon AG271QG
    Storage #12000GB Patriot Viper VPN100 M.2 2280 PCIe 3.0 x4 NVMe 1.3 3D-NAND TLC
    CPU CoolerEisblock XPX Aurora Edge CPU - Plexi Chrome Digital RGB
    CasePonos TG Midi-Tower, Tempered Glass
    Power SupplyBe quiet! Dark Power Pro 11 1000W
    Keyboard UtechSmart
    Mouse URAGE
    Headset Sennheiser
    Mouse Pad Razer Goliathus
    Headset/Speakers Creative Inspire 6700 6.1
    OS Windows 10 Pro
    Network RouterFritzbox 7530
    Accessory #1 https://builds.gg/builds/my-little-hell-machine-28386

    Join Date
    Jul 2021
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    Quote Originally Posted by CriispyHere View Post
    For me Armoury Crate is not working with Z390-H GAMING.
    I tried many times reinstalls and few troubleshooting advices to fix that. Different order and everything.

    I'll sort my problems by tabs:
    OK - Settings
    OK - User Center
    OK - News
    OK - Featured
    OK - Tools
    OK - Scenario Profiles
    OK - Game Library
    (kinda) OK - Aura Sync (shows only G-skill ram)
    Broken - Device (it's showing the name of my mobo on hover but once I click it goes to infinite loading)
    Broken - Dashboard (this tab is loading like 10 minutes and later doesn't work anyways. no details, all stats on 0)

    Whats the solution? I'm having the latest bios and everything according to the support website.
    I reinstalled everything with revouninstaller and after deleting everything from %appdata%, Program Files (x86) and Program Files
    I have exactly the same problem.
    Just wanted to uninstall with the tool, now I read that you have already done that and you can no longer install it. If you have found a solution please let me know.

    Otherwise, I must say, it is the worst update from Asus. I hope that this problem is quickly fixed! I can no longer get to the OLED display control of my motherboard, I hope that the current display (CPU Temp.) does not burn in!

  10. #170
    New ROGer Array
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    Jun 2021
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    Install is failing for me after using the uninstall tool successfully first. Saying i should restart again or check my internet connection. Have a hard time believing that... What else could possibly interfere with the services? Maybe a new windows update?

    Kinda sad it's not working when you have very expensive stuff that doesn't work properly now. =(

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