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  1. #41
    ROG Enthusiast Array sa.783 PC Specs
    sa.783 PC Specs
    Laptop (Model)Zephyrus S17 GX701GVR
    MotherboardAsus ROG Zephyrus S17 GX701GVR
    ProcessorIntel Core i7-9750H
    Memory (part number)32GB DDR 4
    Graphics Card #1RTX 2060 6GB
    Storage #1SAMSUNG_970 PRO
    Mouse ROG Pugio II
    OS Windows 10 Home 64-bit

    Join Date
    Aug 2018
    Reputation
    28
    Posts
    33

    Quote Originally Posted by Pitt84 View Post
    (G703GXR-Evo28T Titanium Laptop) A faszom bele verem az asus rogba! amióta ez a márka van nekem folyamatosan csak szoftveres problémáim vannak vele! Ismételten nem müködik az Armory Crate instalklation failled. a faszom kivan már de téynleg hogy nem tud ez az Asus egy normális szofvert csinálni! Csináljatok már valamit kurva gyorsan mert már kezdek kiborulni! Soha többet nem veszek Asus terméket!
    Полностью согласен с Вами. Одно разочарование от продукта.... Ошибки почти совсем не исправляются, а лишь появляются новые.... Прощай Asus....
    Last edited by sa.783; 06-11-2021 at 08:29 AM.

  2. #42
    New ROGer Array
    Join Date
    Jun 2021
    Reputation
    10
    Posts
    2

    Is Ryujin 360 - 0C Bug fixed - Or still destroying CPUs?

    Hello,

    is the ryujin 360 0C bug fixed or still burning the cpu to hell ?

    please post here when its fixed. Thanks !!

    Click image for larger version. 

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  3. #43
    ROG Junior Member Array
    Join Date
    Sep 2012
    Reputation
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    3

    Quote Originally Posted by filout23 View Post
    Hello,

    is the ryujin 360 0C bug fixed or still burning the cpu to hell ?

    please post here when its fixed. Thanks !!

    Click image for larger version. 

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    I also waiting for someone feedback.. This Armoury Crate really disappointed me on ASUS.. Premium price hardware with cheap junk software.

  4. #44
    New ROGer Array peterwangtao0 PC Specs
    peterwangtao0 PC Specs
    MotherboardAorus x570 Elite Wifi
    ProcessorAMD Ryzen 5950x
    Graphics Card #1EVGA FTW ULTRA 3090
    MonitorASUS ROG Strix XG-UQ
    CPU CoolerNZXT Z73
    CaseNZXT H510

    Join Date
    May 2021
    Reputation
    10
    Posts
    2

    Nothing works anymore, not even the uninstall tool

    1. The new uninstall tool doesn't work any more, always fails.
    2. Doesn't recognize my monitor (XG27UG) any more, aura sync doesn't list this device even though I can see "ROG Gaming Display Aura Device" in Settings -> Device
    3. Installation eventually finishes but always runs into keyboard sdk installation error.
    4. Doesn't work with Claymore II.
    5. And as always, can't update anything in Update Center, what did I expect.

    ==========
    Specs:
    1. PC
    2. ROG Strix XG-UQ (XG27UG), ROG Claymore II
    3. N/A
    4. Wired connection
    5. Reinstalled Windows? No
    6. Windows 10 21H1 (19043.1052)
    7. Previously it at least recognized the Strix XG-UQ
    8. Description see above
    9. "Invalid file"
    10. Use our log collection function: Settings=>About=>App diagnostics
    Last edited by peterwangtao0; 06-12-2021 at 07:12 AM. Reason: Specs

  5. #45
    Banned Array sdmf74 PC Specs
    sdmf74 PC Specs
    Laptop (Model)N/A
    MotherboardMAXIMUS IX FORMULA
    ProcessorI7 7700K
    Memory (part number)F4-3600C16Q-32GTZR
    Graphics Card #1GTX 980TI K|NGP|N
    Graphics Card #2N/A
    Graphics Card #3N/A
    Graphics Card #4N/A
    Sound CardON BOARD
    MonitorASUS PG279Q, BENQ XL2420TE, HISENSE 55H9F
    Storage #1SAMSUNG 960 PRO M.2 512GB
    Storage #2SAMSUNG 970 EVO PLUS 1TB, SAMSUNG 850 PRO 512GB, SAMSUNG 850 EVO 1TB
    CPU CoolerEK VELOCITY RGB
    CaseCASELABS MERLIN SM8 (2 TONE)
    Power SupplyEVGA 1300G2 SUPERNOVA
    Keyboard WOOTING ONE, DUCKY ONE TKL RGB
    Mouse LOGITECH G PRO HERO
    Headset SENNHESIER G4ME ZERO
    Mouse Pad REFLEX LAB XXXL
    Headset/Speakers KLIPSCH PRO MEDIA 2.1
    OS WINDOWS 10 PRO
    Network RouterASUS RT-AC86U, ASUS RT-AC68U

    Join Date
    Nov 2012
    Reputation
    27
    Posts
    340

    @ MasterC@ROG

    Why are you guys adding in all this monitoring crap (DASHBOARD) into Armory crate?! Seriously we already have plenty of monitoring programs that work 1000 times better.
    I thought you guys always said to us "dont have multiple polling programs open at once". I always have hwinfo64 open on a second monitor.

    With this new AC update it seems to have broken everything! I cant open my Realtek Audio Console now its just a spinning circle, I cant open most sections of armory crate its just spinning circles trying to load forever also. Windows wont enter sleep AGAIN (THIS IS A CLEAN WINDOWS 10 INSTALL FROM 14 DAYS AGO). Armory crate somehow keeps unchecking the "allow this pc to turn off this device to save power" option in device manager under the sound, video & game controllers heading which repeatedly cause the following result in command promt > powercfg requests....

    SYSTEM:
    [DRIVER] ASUS Utility (ROOT\MEDIA\0000)
    An audio stream is currently in use.
    [DRIVER] Legacy Kernel Caller

    Overriding the legacy kernal caller & [DRIVER] ASUS Utility (ROOT\MEDIA\0000) does not help cause armory crate resets it daily.
    WHY HAVE REDUNDANT FAN CONTROLS IN AISUITEIII & ARMORY CRATE? WE DONT NEED THE SAME FUNCTIONALITY IN MULTIPLE PROGRAMS & WE DONT NEED CONFLICTING POLLING PROGRAMS THAT MAKE THE MOTHERBOARD SENSORS GO HAYWIRE! ie AC Dashboard

    Is there any way I can just download Armory crate without the new dashboard & fan controls PLEASE? You guys dont list older versions for download
    This is crazy you guys should just be working on getting Armory crate to work reliably just as you did with AISUITEIII finally! NOT adding all these redundant useless features.

    1. PC - Asus Maximus XIII Hero / i9-11900k
    2. Aura Sync products - None
    3. 3rd-party peripheral, audio, or lighting software - Wooting one, EK DRGB RGB LED strips, Razer Viper
    4. Wired / wireless connection - Wired
    5. Reinstalled Windows? - YES Clean Install from usb drive less than 2 weeks ago
    6. Windows version & build - Up to date - 21H1 build 19043.1055
    7. Previous version of firmware or software that worked as expected - The last version before this Dashboard update was working fine EXCEPT 1. it kept resetting the number of leds back to 120 for all 3 headers & 2. It kept automatically unchecking "allow this pc to turn off this device to save power" option in device manager under the sound, video & game controllers heading & breaking windows sleep function. PLEASE just fix those two issues and REMOVE THE DASHBOARD! Its been painfully slow (the couple times I was able to get it to open) Doesnt matter if I close all other polling/monitoring programs or not.
    8. Clear description of your issue - see above ( I cant uninstall Armory crate & leave it removed cause I need a way to control my DRGB LED strips)
    9. Any screenshots of the issue - see below

    Click image for larger version. 

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    I dont mean to come off as being upset but this is crazy, This is like microsoft crazy. You guys had things like 95% nailed down running smoothly & you go adding all these UNECCESSARY Add-ons to Armory crate like Dashboard, Register products smh, Game library, scenarios, manuals, User Center, Settings, News, Featured, Tools, Aura Sync, Device, Another bios download location (which contains an outdated bios version, game deals, seperate places to adjust LEDS depending if the motherboard is powered down or not lmao. ITS A MESS!!!!

    Remove all this bloatware crap, Armory crate should be a program that gives us the ability to adjust our DRGB LEDS, keyboards & mice & 3rd party perifs etc. but you have added 29 extra programs to Armory crate & a place to buy games! A dashboard and all this other aforementioned bloated crap & now NONE OF IT WORKS.

    Im sure this will put me to the top of the list but come on, who thought this would be a good idea? So much for my clean install of windows 10

    Im not sure what log collection tool you are referring to but if I had to guess thats probably included within armory crate too, unfortunately If I cant open or use AC I cant use it to log anything.
    ================================================== ======

    EDIT AS YOU REQUESTED:
    -----------------------
    I just updated to the new version of Armory Crate released today 6/18/2021 V3.1.0.0 & its still not working. The device header finds my motherboard but then I get the loading "spinning circle" forever & nothing loads!

    The new version also borked my realtek audio console Yet Again, It wont load again either

    Click image for larger version. 

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    In addition to the other problems Armory Crate v3.1.0.0 is still preventing my computer from entering sleep. I have tried overriding with the following commands & allowing all devices to sleep & disabled all wake timers etc. but AC wont allow sleep no matter what....

    C:\Windows\system32>powercfg -requestsoverride DRIVER ASUS Utility (ROOT\MEDIA\0000)
    C:\Windows\system32>powercfg -requestsoverride DRIVER Sonic Studio Virtual Mixer
    C:\Windows\system32>powercfg -REQUESTSOVERRIDE DRIVER "Legacy Kernel Caller" SYSTEM
    Last edited by sdmf74; 06-18-2021 at 04:10 PM.

  6. #46
    New ROGer Array Setsugekka PC Specs
    Setsugekka PC Specs
    Laptop (Model)asus tuf a17
    Motherboardasus rog strix b550-f gaming (wi-fi)
    ProcessorAMD Ryzen 5600x
    Graphics Card #1MSI GeForce RTX 2060 VENTUS XS 6g oc
    Graphics Card #2Asus GeForce RTX 3070 Ti ROG STRIX O8G GAMING
    MonitorLG 27GL850
    CPU CoolerNoctua NH-U14S
    CaseLianLI Lancool II mesh performance
    Power SupplyCooler Master MWE 850W FM V2 - Gold
    Keyboard Asus TUF K3
    Mouse Asus TUF M3
    Headset HyperX Cloud Stinger
    Mouse Pad Steelseries QcK
    OS Windows 10 home

    Join Date
    Jun 2021
    Reputation
    10
    Posts
    1

    Quote Originally Posted by sdmf74 View Post
    Why are you guys adding in all this monitoring crap (DASHBOARD) into Armory crate?! Seriously we already have plenty of monitoring programs that work 1000 times better.
    I thought you guys always said to us "dont have multiple polling programs open at once". I always have hwinfo64 open on a second monitor.

    With this new AC update it seems to have broken everything! I cant open my Realtek Audio Console now its just a spinning circle, I cant open most sections of armory crate its just spinning circles trying to load forever also. Windows wont enter sleep AGAIN (THIS IS A CLEAN WINDOWS 10 INSTALL FROM 14 DAYS AGO). Armory crate somehow keeps unchecking the "allow this pc to turn off this device to save power" option in device manager under the sound, video & game controllers heading which repeatedly cause the following result in command promt > powercfg requests....

    SYSTEM:
    [DRIVER] ASUS Utility (ROOT\MEDIA\0000)
    An audio stream is currently in use.
    [DRIVER] Legacy Kernel Caller

    Overriding the legacy kernal caller & [DRIVER] ASUS Utility (ROOT\MEDIA\0000) does not help cause armory crate resets it daily.
    WHY HAVE REDUNDANT FAN CONTROLS IN AISUITEIII & ARMORY CRATE? WE DONT NEED THE SAME FUNCTIONALITY IN MULTIPLE PROGRAMS & WE DONT NEED CONFLICTING POLLING PROGRAMS THAT MAKE THE MOTHERBOARD SENSORS GO HAYWIRE! ie AC Dashboard

    Is there any way I can just download Armory crate without the new dashboard & fan controls PLEASE? You guys dont list older versions for download
    This is crazy you guys should just be working on getting Armory crate to work reliably just as you did with AISUITEIII finally! NOT adding all these redundant useless features.

    1. PC - Asus Maximus XIII Hero / i9-11900k
    2. Aura Sync products - None
    3. 3rd-party peripheral, audio, or lighting software - Wooting one, EK DRGB RGB LED strips, Razer Viper
    4. Wired / wireless connection - Wired
    5. Reinstalled Windows? - YES Clean Install from usb drive less than 2 weeks ago
    6. Windows version & build - Up to date - 21H1 build 19043.1055
    7. Previous version of firmware or software that worked as expected - The last version before this Dashboard update was working fine EXCEPT 1. it kept resetting the number of leds back to 120 for all 3 headers & 2. It kept automatically unchecking "allow this pc to turn off this device to save power" option in device manager under the sound, video & game controllers heading & breaking windows sleep function. PLEASE just fix those two issues and REMOVE THE DASHBOARD! Its been painfully slow (the couple times I was able to get it to open) Doesnt matter if I close all other polling/monitoring programs or not.
    8. Clear description of your issue - see above ( I cant uninstall Armory crate & leave it removed cause I need a way to control my DRGB LED strips)
    9. Any screenshots of the issue - see below

    Click image for larger version. 

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    I dont mean to come off as being upset but this is crazy, This is like microsoft crazy. You guys had things like 95% nailed down running smoothly & you go adding all these UNECCESSARY Add-ons to Armory crate like Dashboard, Register products smh, Game library, scenarios, manuals, Another bios download location (which contains a bios from 3 bios' ago, user center, game deals, seperate places to adjust LEDS whether the motherboard is powered down or not lmao. ITS A MESS!!!!

    Remove all this bloatware crap, Armory crate should be a program that gives us the ability to adjust our DRGB LEDS & keyboards & mice etc. but you have added 29 extra programs to Armory crate & a place to buy games! A dashboard and all this other aforementioned bloated crap & now NONE OF IT WORKS.

    Im sure this will put me to the top of the list but come on, who thought this would be a good idea? So much for my clean install of windows 10

    Im not sure what log collection tool you are referring to but if I had to guess thats probably included within armory crate too, unfortunately If I cant open or use AC I cant use it to log anything.
    I'm with you on that, I didn't post yet cuz I've waited for a potential fix and the 24h wait after acc creation to be able to reply in this forum but seeing more people now having issue and having "fixed" mine somehow, I hope it could help you guys a bit.

    1. Desktop PC: Asus Rog Strix B550-F gaming (wifi) / Ryzen 5600x, didn't bother update on my laptop Asus TUF A17
    2. No Aura sync products
    3. No 3rd party peripherals
    4. wireless connections
    5. Reinstalled Windows? - No
    6. Windows version & build - 21H1 latest version
    7. Previous version of firmware or software that worked as expected - Yeah no issue cuz I've install only drivers no useless apps from it and manually install some drivers to latest version from their official website
    8. Clear description of your issue - Preset fan overriding Bios custom fan curve and no way to give priority to Bios.

    I've always use ryzen master to monitor my cpu temp and I do that on a daily basis cuz I'm kinda new to pc building, it's my 2nd rig after starting 7-8 months ago and I was just curious how it would fare from winter to summer.
    Ok now my issue in details, I know ryzen cpu can handle the temp but my cpu temps run much warmer on idle and even have some temp spiking above 60c since Dashboard update after opening web browser and other apps at same time but before that CPU temp wouldn't even pass 60c that's when I suspect update was the cause.

    My rig was just ultra silent the whole time and temp are higher than usual with fans kicking in really late, that's the cause of my cpu abnormal temp.
    Silent and Standard preset fans run at a really low rpm with aggressive curve, it doesn't ramp up till 55-60C+ from my observation, cpu temp reading is just a decoration as it is and this make cpu runs much warmer cuz there's no in between, standard preset is just like silent preset.
    Turbo is just turbo, it make fans ramp up to full speed for short burst when temp spike almost too often, it's going from silent to ultra loud in a second making it so annoying and useless.
    Now desktop PC as turn into laptop with these stupid preset, being unable to change that even in BIOS.

    How did I fix it ?
    I've uninstalled ARMOURY CRATE, not good, CPU and case fans would always run at full RPM even with my custom fan curves after rebooting PC, fans would ramp up again to full and stay there. Funny thing I've reinstalled ARMOURY CRATE and fans would go back to the low preset like normal.
    So I've decided to try AI suite III for the first time after reading about the app details and surprise fans are back to normal using my bios settings o.o
    I didn't want to deal with more bloatware, so AI SUITE III work and ARMOURY CRATE doesn't ? Easy choice, I've uninstalled ARMOURY CRATE and keep AI SUITE III for now and everything is fine again.

    Note: ARMOURY CRATE can take so long to reinstall so don't be scared to let it run if it feels like it's stuck and no errors is popping.
    Note2: I've also update to latest stable BIOS for my motherboard but the issue was persisting in both, if I remember it was 1804 to 2006 bios.
    Note3: I know bios update was unnecessary, it was just me trying to troubleshoot the issue, knowing summer is coming and since I didn't had any issue with ARMOURY CRATE previously, I've wanted it to last so I wouldn't have to look for third party app for RGB/fans control. So I hope Asus fix this asap.
    Last edited by Setsugekka; 06-12-2021 at 12:32 PM. Reason: fixed typos and caps

  7. #47
    ROG Junior Member Array
    Join Date
    Aug 2017
    Reputation
    10
    Posts
    1

    Quote Originally Posted by xator View Post
    Well, this new iteration is completely broken for me.

    On a clean system, completely free of previous Armoury Crate installations, I get this while installing it:
    Attachment 88927

    Armoury Crate does eventually finish installing, but whenever I try to open it, I get the app stuck loading for about 5-10 min. Then It kinda works sometimes, but only detects my GPU leds, not my motherboard's.

    I'm using a ROG Crosshair VIII Dark Hero, bios 3601. Please, fix this ASUS.
    Exact same problem here (X570-F)!!!

    Update did break everything.

  8. #48
    New ROGer Array
    Join Date
    Sep 2020
    Reputation
    10
    Posts
    3

    Aura Sync within Armoury Crate used to work, but no longer does for me.

    Aura Sync within Armoury Crate used to work, but no longer changes my lighting configuration. No changes I make take place on my machine.

    Noticed a couple of versions ago. Currently running 4.1.6.0. Thought it would eventually get fixed. Can't find any old versions to download.

    1. PC / Laptop -
    PC Asus ROG Zenith II Extreme Alpha


    2. Aura Sync products (as correctly discovered in Aura Sync tab)
    ROG Zenith II Extreme Alpha
    RTX 2070 Super
    Memory (via Corsair iCue)
    Addressable LED Strip

    3. 3rd-party peripheral, audio, or lighting software
    None relevant / Corsaid iCue

    4. Wired / wireless connection
    Wired

    5. Reinstalled Windows?
    No

    6. Windows version & build
    Windows 10 build 19042

    7. Previous version of firmware or software that worked as expected
    Armoury Crate - sometime late 2020

    8. Clear description of your issue
    All lighting used to work fine and could change pattern colors without problem.
    Now, in new update, Aura Sync tab recognizes all devices, but any change I make does not implement on my PC - it says the same pattern / color that I have always had.

    9. Any screenshots of the issue
    n/a

    10. Use our log collection function: Settings=>About=>App diagnostics
    Please provide a log, it's much easier to provide fixes if we can replicate as accurately as possible.
    sent
    Last edited by Texino; 06-12-2021 at 08:07 PM.

  9. #49
    ROG Member Array
    Join Date
    Apr 2018
    Reputation
    10
    Posts
    5

    Angry ROG Gladius 2 Origin

    Someone's software is installing drivers for my ROG Gladius 2 Origin in my 'Keyboard' tab AND 'Mouse' tab in Device Manager. It is causing every window I open to auto scroll to the bottom. It has been going on for MANY updates of Armory Crate AND Windows 10 updates. I have already posted this issue on the Microsoft forum. I am posting it here as well, because I am tired of not being able to use my mouse in ANY window or program I have open. ASUS AND Microsoft need to look into this issue. It is ****ING annoying. I am typing with only my keyboard plugged in. I have uninstalled the drivers under 'Keyboard' tab AND 'Mouse' tab in Device Manager MULITPLE TIMES and it has not resolved the issue. I have changed USB ports on the back of my ASUS motherboard many times already. NOTHING changed. Using a different mouse changes NOTHING. I have also restarted my computer multiple times after uninstalling ALL mouse drivers, and once the computer boots up, the Mouse drivers are installed in 'Keyboard' AND 'Mouse' tabs AGAIN in Device Manager. FIX THIS ISSUE! I am passed asking nicely because is it a constant problem. I have asked nicely many times before.

  10. #50
    ROG Junior Member Array
    Join Date
    Mar 2021
    Reputation
    10
    Posts
    3

    Asus rog strix scope cherry mx red switch keyboard connection error.

    Hello, I am using asus rog strix scope cherry mx red switch keyboard, after the new update, it does not see the keyboard, it gives a no connection warning. I uninstalled the software and reinstalled it. Now it does not see the keyboard, I installed rog armory 2 program, it sees the keyboard. There is a problem with the new update. Whatever I did didn't work. Please help me.

    1) PC
    2)Asus rog strix scope cherry mx red switch keyboard
    3)N/A
    4)Wired connection
    5)No
    6)Windows 10 Enterprise 21H1 Windows Feature Experience Pack 120.2212.2020.0
    7) I don't remember, but there was no problem with the previous software version.
    8)Armory Crate Software does not see my keyboard. That's why I can't set it.Click image for larger version. 

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    Last edited by Sertan; 06-13-2021 at 06:17 PM.

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