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06-11-2021 09:37 PM #1New ROGer Array
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- May 2020
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Rog Strix Go 2.4 compatibility issues.
I found this compatibility list, but I'm not sure it's up to date: https://dlcdnets.asus.com/pub/ASUS/A...pport_list.pdf
Anyway, the headset used to work fine with my Samsung Galaxy S10, which is expected according to the list above.
Now I have the Samsung S21 Ultra and the headset doesn't work.
There is connectivity and I can see 'headset' under the 'media' configuration in Android. I'm even able to skip songs, pause them, etc. But there is no sound! No sound comes from the headset. The microphone I haven't tested, but it's irrelevant at this point.
Is there any way to fix this? I'd be amazed if the headset just wouldn't work with state of the art smartphones.
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08-04-2021 03:01 PM #2ROG Member Array
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- Mar 2015
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Does it still not work with your Samsung S21 Ultra?
I have tested it on Samsung Note 20 and it works fine.
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08-04-2021 11:40 PM #3ROG Enthusiast Array Englishman.Xperia PC Specs
Englishman.Xperia PC Specs Motherboard ASUS RoG Strix B450-E Gaming Processor AMD Ryzen 7 2700X Memory (part number) Corsair 16Gb DDR3200 LPX Graphics Card #1 ASUS RoG Strix RX480 OC Monitor ASUS RoG XG27VQ Storage #1 Corsair MP510 480gb Storage #2 AMD R7 240Gb SSD CPU Cooler ASUS RoG Ryujin 240 Case Corsair Obsidian 450D Power Supply ASUS RoG Strix 750Watt Keyboard ASUS RoG Strix Flare Mouse ASUS RoG Gladius II Origin Headset ASUS RoG Strix GO 2.4 Mouse Pad ASUS RoG Sheath Headset/Speakers Logitech 5.1 OS Windows 10 Network Router ASUS Lyra Mini Accessory #1 ASUS RoG ARION
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- Feb 2021
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This seems like a config/bug issue on the phone itself. A lot of other people are complaining about this:
https://eu.community.samsung.com/t5/...3182601/page/3
Try it out on phone calls maybe, just to test it out.
Or try some other USB C headset maybe? A dongle USB-C to Jack?
The compatibility list looks very thin but even then, I tested the Strix Go on plenty of USB-C devices not on that list and it worked. Exemple given: the Xperia XZ2 does work pretty well and its not on the list.
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