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06-14-2021 06:32 AM #1ROG Guru: White Belt Array
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G750JW Strange green and orange charging light flashing
I've got an ASUS ROG G750JW & recently put in a new ASUS battery. It's an exact fit but the past week, I've been enjoying the infamous green & orange flashing light.
I've done the usual, such as holding down the Power Button on reboot (which fixes it for a few hours) then removed the battery and held the Power Button down for near two minutes.
A couple days ago, I plugged the charger into the wall outlet instead of the Power Bar and thought for a bit that it was fixed but that's gone by the wayside.
Any new suggestions on an old problem that seems to have plagued many over the years?
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06-14-2021 12:46 PM #2ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.311 ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.0.101.1934 Beta Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.15.1259 Stable Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9273.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 11 Enterprise 64bit v21H2 build no 22000.652 Preview Network Router NextVision ONU Fiber Modem Accessory #1 Del Wired usb Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello 
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@Amenophis , make sure battery is working in safemode and under bios dispaly .go to device manager , uninstall battery related drivers , then restart windows.
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06-14-2021 01:33 PM #3ROG Guru: White Belt Array
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Thanks for the reply. In safe mode, I could not find the battery, e.g. no icon etc. I'm not following you when you say 'under bios display, uninstall battery drivers. I have removed them by going to Control Panel then to Device manager. Are you suggesting to go into the BIOS itself?
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06-14-2021 01:43 PM #4ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.311 ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.0.101.1934 Beta Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.15.1259 Stable Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9273.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 11 Enterprise 64bit v21H2 build no 22000.652 Preview Network Router NextVision ONU Fiber Modem Accessory #1 Del Wired usb Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
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Amenophis, under bios , check battery charing llights are working or not.
If battery drivers are not visible in safemode , then booyt windows into normal mode uninstall battery drivers under device manager.
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06-14-2021 04:34 PM #5ROG Guru: White Belt Array
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Still confused as to 'under bios' ... are you saying to go into the bios settings because in Device manager, I see no bios. Please clarify. Thanks.
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06-14-2021 04:42 PM #6ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.311 ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.0.101.1934 Beta Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.15.1259 Stable Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9273.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 11 Enterprise 64bit v21H2 build no 22000.652 Preview Network Router NextVision ONU Fiber Modem Accessory #1 Del Wired usb Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
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see in bios settings.
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06-14-2021 06:10 PM #7ROG Guru: White Belt Array
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Good! You had said the following, "check battery charing llights are working or not" - do you mean to say, check to see if battery sharing lights are working?
Just checked the BIOS and there is nothing in there about lights nor much else that applies to the present dilemma.
Is it a chance that the new ASUS battery could be defective?Last edited by Amenophis; 06-14-2021 at 06:16 PM.
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06-14-2021 06:23 PM #8ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.311 ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.0.101.1934 Beta Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.15.1259 Stable Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9273.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 11 Enterprise 64bit v21H2 build no 22000.652 Preview Network Router NextVision ONU Fiber Modem Accessory #1 Del Wired usb Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
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after connecting charger to laptop , is battery is charging did you see any graphs increasing In percentage in bios , and did you see orange light or white light is visible in laptop side frames
Last edited by raju2529; 06-14-2021 at 06:25 PM.
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06-14-2021 07:41 PM #9ROG Guru: White Belt Array
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The battery always charges when plugged in. There is nothing in the BIOS with respect to what you're asking. The laptop will act as though normal then suddenly, it will just start flashing again.
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06-14-2021 07:53 PM #10ROG Guru: Orange Belt Array raju2529 PC Specs
raju2529 PC Specs Laptop (Model) R542UQ-DM153 ( X542UQ.311 ) Motherboard Asus Builtin Motherboard X542UQ Processor Intel core i5 7200u @2.5Ghz Memory (part number) Adata 2400 Mhz 16GB DDR4 Graphics Card #1 intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.0.101.1934 Beta Graphics Card #2 Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.15.1259 Stable Graphics Card #3 nil Graphics Card #4 nil Sound Card Realtek HD Audio controller with codec ALC294 WHQL driver v6.0.9273.1 Monitor Builtin Lcd monitor model BOE Storage #1 Samsung 850 Evo 1000GB SSD M.2. 2280 Storage #2 Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch CPU Cooler Built-in Case From factory Power Supply 65W Keyboard Built in keyboard Mouse Built in mouse Headset Purchased Philips HeadSet Mouse Pad nil Headset/Speakers Realtek Builtin Speakers OS Windows 11 Enterprise 64bit v21H2 build no 22000.652 Preview Network Router NextVision ONU Fiber Modem Accessory #1 Del Wired usb Mouse Accessory #2 Laptop Cooling table with fan Accessory #3 Secureye USB Finger print Reader added seperately for Windows Hello
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So that means you need to reflash the latest bios firmware. and if your laptop comes with intel processor, then check whether your processor is vulnerable or not, by running intel CSME software, Csme software can be downloaded from intel official website
Last edited by raju2529; 06-14-2021 at 07:55 PM.
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