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  1. #1
    ROG Guru: White Belt Array Amenophis's Avatar
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    G750JW Strange green and orange charging light flashing

    I've got an ASUS ROG G750JW & recently put in a new ASUS battery. It's an exact fit but the past week, I've been enjoying the infamous green & orange flashing light.
    I've done the usual, such as holding down the Power Button on reboot (which fixes it for a few hours) then removed the battery and held the Power Button down for near two minutes.
    A couple days ago, I plugged the charger into the wall outlet instead of the Power Bar and thought for a bit that it was fixed but that's gone by the wayside.
    Any new suggestions on an old problem that seems to have plagued many over the years?

  2. #2
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    @Amenophis , make sure battery is working in safemode and under bios dispaly .go to device manager , uninstall battery related drivers , then restart windows.

  3. #3
    ROG Guru: White Belt Array Amenophis's Avatar
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    Thanks for the reply. In safe mode, I could not find the battery, e.g. no icon etc. I'm not following you when you say 'under bios display, uninstall battery drivers. I have removed them by going to Control Panel then to Device manager. Are you suggesting to go into the BIOS itself?

  4. #4
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    Amenophis, under bios , check battery charing llights are working or not.
    If battery drivers are not visible in safemode , then booyt windows into normal mode uninstall battery drivers under device manager.

  5. #5
    ROG Guru: White Belt Array Amenophis's Avatar
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    Still confused as to 'under bios' ... are you saying to go into the bios settings because in Device manager, I see no bios. Please clarify. Thanks.

  6. #6
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    see in bios settings.

  7. #7
    ROG Guru: White Belt Array Amenophis's Avatar
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    Good! You had said the following, "check battery charing llights are working or not" - do you mean to say, check to see if battery sharing lights are working?
    Just checked the BIOS and there is nothing in there about lights nor much else that applies to the present dilemma.
    Is it a chance that the new ASUS battery could be defective?
    Last edited by Amenophis; 06-14-2021 at 06:16 PM.

  8. #8
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
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    after connecting charger to laptop , is battery is charging did you see any graphs increasing In percentage in bios , and did you see orange light or white light is visible in laptop side frames
    Last edited by raju2529; 06-14-2021 at 06:25 PM.

  9. #9
    ROG Guru: White Belt Array Amenophis's Avatar
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    The battery always charges when plugged in. There is nothing in the BIOS with respect to what you're asking. The laptop will act as though normal then suddenly, it will just start flashing again.

  10. #10
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
    raju2529's Avatar
    Join Date
    Feb 2018
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    Posts
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    So that means you need to reflash the latest bios firmware. and if your laptop comes with intel processor, then check whether your processor is vulnerable or not, by running intel CSME software, Csme software can be downloaded from intel official website
    Last edited by raju2529; 06-14-2021 at 07:55 PM.

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