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  1. #1
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    G713qm RGB keyboard flickering

    Hello all, i am having some problem with new laptop, any help would be nice

    g713qm-hx015 - just got it week ago
    windows 10 x64
    everything updated, windows, drivers, BIOS, and all Asus software including keyboard firmware hotfix

    Keyboard rgb microflickering visible 5 secs after setting effect (any, even solid colour), flickering not present in bios or first 5 seconds after clicking on desired effect or if i keep clicking it all the time flicker wont show whil clicking (for example solid colour) . Also, flickring is little less visible when using Aura sync instead of device effect. Flicker is most visible on WASD segment of keyboard.
    annoying problem

    any similar expirience?

  2. #2
    ROG Guru: Orange Belt Array raju2529 PC Specs
    raju2529 PC Specs
    Laptop (Model)R542UQ-DM153 ( X542UQ.309SA )
    MotherboardAsus Builtin Motherboard X542UQ
    ProcessorIntel core i5 7200u @2.5Ghz
    Memory (part number)Adata 2400 Mhz 16GB DDR4
    Graphics Card #1intel HD 620 graphics 1GB DDR3 DCH WHQL driver v.30.100.9667
    Graphics Card #2Nvidia GeForce 940MX 2GB GDDR5 DCH WHQL driver v30.0.14.7076
    Graphics Card #3nil
    Graphics Card #4nil
    Sound CardRealtek HD Audio controller with codec ALC294 WHQL driver v6.0.9151.1
    MonitorBuiltin Lcd monitor model BOE
    Storage #1Samsung 850 Evo 1000GB SSD M.2. 2280
    Storage #2Seagate 2TB 2.5inch 5400rpm and Seagate 2TB 2.5inch 5400rpm2.5 inch
    CPU CoolerBuilt-in
    CaseFrom factory
    Power Supply65W
    Keyboard Built in keyboard
    Mouse Built in mouse
    Headset Purchased Philips HeadSet
    Mouse Pad nil
    Headset/Speakers Realtek Builtin Speakers
    OS Windows 10 Enterprise 64bit v21H1 build no 19043.1055
    Network RouterNextVision ONU Fiber Modem
    Accessory #1 G40 Wired Gaming Mouse
    Accessory #2 Laptop Cooling table with fan
    Accessory #3 Secureye Usb finger print scanner added seperately for Windows Hello
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    @Just1marko , if possible , just search in asus website , whether asus is released keyboard firmware update , if there means , update it.
    aloso you can post in zentalk forum , in zentalk, you can directly talk with asus moderartor.

  3. #3
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    Quote Originally Posted by raju2529 View Post
    @Just1marko , if possible , just search in asus website , whether asus is released keyboard firmware update , if there means , update it.
    aloso you can post in zentalk forum , in zentalk, you can directly talk with asus moderartor.
    hello, thank you
    i already updated firmware, it solved keyboard flashing while pressed after inactivity, but i noticed flickering since then actualy, maybe one thing fixed and one broke

  4. #4
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    update: i tried runing keyboard update in safe mode but it didnt work, but strange thing is now solid colour set in lightning settings (not aura sync) is not flickering! not touching anything

  5. #5
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    Quote Originally Posted by just1marko View Post
    update: i tried runing keyboard update in safe mode but it didnt work, but strange thing is now solid colour set in lightning settings (not aura sync) is not flickering! not touching anything
    slight 1 sec flicker present after no keys has been pressed for around 10 sec and you press one

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