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  1. #11
    ROG Enthusiast Array Swallowtail23 PC Specs
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    Quote Originally Posted by Headcloud View Post
    By the way, have you reported this to nvidia?
    Only on the forums at https://www.nvidia.com/en-us/geforce...e-on-samsung-/

    If there is another way I don't know?

  2. #12
    ROG Enthusiast Array Swallowtail23 PC Specs
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    MotherboardAsus ROG Strix X570E Gaming
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    Memory (part number)4 x 16GB G Skill 3600 C16
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    I have logged a job with Nvidia support at https://nvidia.custhelp.com/ and they have asked some further questions... I've provided all of the troubleshooting I have done, and have pointed them at about a dozen online threads with people having similar issues with 3080Ti / high resolution monitors. Will see what they come back with.

  3. #13
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    In Nvidia forums a user posted:
    "Problem solved.
    I asked Palit for support and they provided me with a new BIOS. It was a very quick response.
    I think all VGA manufacturers should learn from this response. "
    So ASUS, where is that BIOS?.

  4. #14
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    Quote Originally Posted by Brichy View Post
    In Nvidia forums a user posted:
    "Problem solved.
    I asked Palit for support and they provided me with a new BIOS. It was a very quick response.
    I think all VGA manufacturers should learn from this response. "
    So ASUS, where is that BIOS?.
    Thanks for the update. Do you have a link? I'd like to share it with my card's manufacturer.

    Update: found it

    https://www.nvidia.com/en-us/geforce...e-on-span-cla/
    Last edited by Headcloud; 07-01-2021 at 10:53 PM. Reason: found link

  5. #15
    ROG Enthusiast Array Swallowtail23 PC Specs
    Swallowtail23 PC Specs
    MotherboardAsus ROG Strix X570E Gaming
    ProcessorAMD Ryzen9 5900X
    Memory (part number)4 x 16GB G Skill 3600 C16
    Graphics Card #1Asus Tuf Gaming OC RTX3080 Ti
    MonitorSamsung CRG90 49" Ultrawide
    Storage #1Adata SX8200 500GB
    Storage #2Samsung 860 EVO 1TB
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    Quote Originally Posted by Headcloud View Post
    Thanks for the update. Do you have a link? I'd like to share it with my card's manufacturer.

    Update: found it

    https://www.nvidia.com/en-us/geforce...e-on-span-cla/
    Would have been great if Asus did the same
    They bounced me to Nvidia, per my comments above... and Nvidia are now "reviewing at level 2 support".

  6. #16
    ROG Enthusiast Array Swallowtail23 PC Specs
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    MotherboardAsus ROG Strix X570E Gaming
    ProcessorAMD Ryzen9 5900X
    Memory (part number)4 x 16GB G Skill 3600 C16
    Graphics Card #1Asus Tuf Gaming OC RTX3080 Ti
    MonitorSamsung CRG90 49" Ultrawide
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    Storage #2Samsung 860 EVO 1TB
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    Nvidia are now saying Asus need to sort this out. So we are in the classic finger-pointing exercise. Wonderful...

  7. #17
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    Here is another report:

    https://forums.evga.com/RTX-3080-Ti-...-m3421097.aspx

    It could be an Asus MB problem. Has there been any reports on a non-Asus MB? On the other hand it only happens on the 3080Ti (any AIB).

    Update: multiple motherboard makers, multiple GPU AIB, multiple monitors are reporting this. The only thing in common is 3080Ti. Clearly this is an nvidia problem.
    Last edited by Headcloud; 07-07-2021 at 09:26 PM.

  8. #18
    ROG Enthusiast Array Swallowtail23 PC Specs
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    MotherboardAsus ROG Strix X570E Gaming
    ProcessorAMD Ryzen9 5900X
    Memory (part number)4 x 16GB G Skill 3600 C16
    Graphics Card #1Asus Tuf Gaming OC RTX3080 Ti
    MonitorSamsung CRG90 49" Ultrawide
    Storage #1Adata SX8200 500GB
    Storage #2Samsung 860 EVO 1TB
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    Quote Originally Posted by Headcloud View Post
    Here is another report:

    https://forums.evga.com/RTX-3080-Ti-...-m3421097.aspx

    It could be an Asus MB problem. Has there been any reports on a non-Asus MB? On the other hand it only happens on the 3080Ti (any AIB).

    Update: multiple motherboard makers, multiple GPU AIB, multiple monitors are reporting this. The only thing in common is 3080Ti. Clearly this is an nvidia problem.
    Yeah, would appear so. I've got jobs logged with both Nvidia and Asus, they have been pointing the blame at each other so far, but now seem to be taking it a bit more seriously - both now telling me it's been escalated for further investigations.

  9. #19
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    Update: it is a DP 1.4 problem with the 3080ti

    I got this from nVidia:

    > NVIDIA QA is aware of this issue and engineering is working to resolve the problem with Founders Edition cards as well as assist partner card manufactures such as EVGA.

  10. #20
    ROG Guru: Brown Belt Array MrAgapiGC PC Specs
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    is a very old issues.

    These happens when CSM is disable and UEFI is running on the boot record. more and more users are seeing that since is the new way to use windows and more with new cards and and amd etc etc etc.

    sleep and hyberantion is brokern since 1902

    what i do is to disable all that, and on the morning, i turn on the monitor and the pc , in that order. the white light will go away. that happens cause the the gpu is not on using uefi drivers. these is 100% duplicable and happens ONLY when csm is disable and uefi is active on boot records. more and more will be a thing and is a very very old issue
    Learn, Play Enjoy!

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