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06-18-2021 12:26 PM #1
78Staff PC Specs Motherboard CrossHair VIII Hero WiFI 4001b Processor AMD Ryzen 5950X Memory (part number) GSkill Neo 4x16GB 3600 Graphics Card #1 PowerColor Red Devil Radeon RX6800 XT Monitor ViewSonic 38" VP3881 Storage #1 Sabrent Rocket 4 Plus 2TB Storage #2 Samsung 860 Evo 4Tb x3 CPU Cooler Artic Freezer II 420 Case Phanteks P600S Power Supply Seasonic PX-1000 Keyboard Logitech G915 Mouse Logitech G Pro Wireless Headset Logitech G Pro X Wireless Headset/Speakers Creative Pebble V2 Network Router RT-AC88U Accessory #1 Asustor AS6604T & AS5304T Accessory #2 QNAP QSW-M2108-2C
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C8Hero Memory Upgrade to 64gb 4x16 and Q-Code 22?
Ok so after upgrading to a 5950, wanting to move from 32gb to 64gb. Purchased some G.Skill Neo's 3600 C16 4x16, but when I mount them I can't boot to the bios, or boot at all. All I am getting is blank screen and Q-Code 22. Running 3601 bios.
Interwebs report code 22 is a memory training code and to let it sit while the board/bios learns the memory, or something to that affect, but doesn't seem to be occurring for me. Not sure how long I would need to let it sit, but I let it go for 10 min or so with no change.
I tried searching here on this board for code 22 but it's hard to search for a specific code due to the "common phrase" search restrictions. Anyway, I had to get it back up to work today so put my ripjaws 4x8 c14's back in and it booted right up. After work today I figure I will start trying again, but wanted to reach out to see if anyone had any suggestions or advise for this 22 code?
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06-18-2021 12:47 PM #2
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
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Q code 22 is nearly always a memory issue. Try using slots 2 & 4 (from CPU) first rather than all four. see if you get boot with just 2 sticks first than try other two, you may have dud stick (it happens). Also if you get boot with 2 and tested all 4 working in slots 2 & 4, than shut down and see if get boot with all 4.
Make sure you have confirmed the sticks were approved for use as 4 sticks as well, some are only approved for two. Being GSkill RipJaws I kinda doubt they are approved but you never know.
In the early days, the memory controller sometimes needed a little more voltage as well to play with 4 sticks, but training has improved a lot and not needed to do this myself for quite some time now.
Hope you find this helpful.Last edited by RedSector73; 06-18-2021 at 12:58 PM.
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06-18-2021 05:36 PM #3
78Staff PC Specs Motherboard CrossHair VIII Hero WiFI 4001b Processor AMD Ryzen 5950X Memory (part number) GSkill Neo 4x16GB 3600 Graphics Card #1 PowerColor Red Devil Radeon RX6800 XT Monitor ViewSonic 38" VP3881 Storage #1 Sabrent Rocket 4 Plus 2TB Storage #2 Samsung 860 Evo 4Tb x3 CPU Cooler Artic Freezer II 420 Case Phanteks P600S Power Supply Seasonic PX-1000 Keyboard Logitech G915 Mouse Logitech G Pro Wireless Headset Logitech G Pro X Wireless Headset/Speakers Creative Pebble V2 Network Router RT-AC88U Accessory #1 Asustor AS6604T & AS5304T Accessory #2 QNAP QSW-M2108-2C
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Ok thanks, the new sticks are Trident Neo's, my current sticks are ripjaws. I will try the 2/4 slot and see if I can get the system to boot.
Edit - OK that seemed to work. I reset bios to optimized defaults (didn't before), shut down, installed two sticks and system booted fine. Added the other two sticks and system booted up fine again. Went into bios adn setup DCOP, etc and so far so good!
Thanks for the assist!Last edited by 78Staff; 06-18-2021 at 06:47 PM.
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06-19-2021 02:38 AM #4
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
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No problem, glad you got it sorted.
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06-21-2021 11:01 AM #5
Sapphire989 PC Specs Motherboard ROG Crosshair VIII Hero (WI-FI) Processor AMD 5950X Memory (part number) G.Skill F4-3200C16-16GTRG x4 64gb Graphics Card #1 Sapphire 6900XT Nitro+ 16gb Monitor Philips 328M6FJRMB2 (31.5") Storage #1 Samsung SSD 970 EVO Plus 1TB NVME Storage #2 MX500 2T SSD SATA CPU Cooler EK-AIO Elite 360 D-RGB Case LIAN LI O11D XL ROG Certified Power Supply Corsair RM850 Keyboard Corsair Gaming K70 LUX RGB Mouse CORSAIR DARK CORE PRO WIRELESS Headset ASUS Strix GO 2.4 WIRELESS OS Windows 10 pro Network Router NETGEAR R7000 Accessory #1 9pcs UNI Fan SL120 Accessory #2 Lian li PCI-e 4.0 X16 Riser cable Accessory #3 O11D-XL VERTICAL GPU BRACKET KIT
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Update to 3601, show qcode 22 error today, 3501 does not have this problem error
ps: I using Gskill Royal 3200 16X4
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06-21-2021 12:02 PM #6
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Keep in mind that mixing DIMMs often causes problems for most users. This is why most manufacturers recommend you only use matched RAM. Also keep in mind that some manufactures use different dies in some configurations that they sell over periods of time, so keep that mind.
Having said the above, glad things are working for you.
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06-21-2021 01:30 PM #7
RedSector73 PC Specs Laptop (Model) FA506IU-AL130T x 2 Motherboard ROG CROSSHAIR VIII HERO (WI-FI) Processor AMD Ryzen 9 3900X 12-Core Processor Memory (part number) 4 x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die Graphics Card #1 Gigabyte Aorus RTX 2080 Ti Xtreme WaterForce (GV-N208TAORUSX W-11GC) Sound Card Arctis DAC Monitor Asus ROG Swift PG348Q Storage #1 ADATA SX8200PNP 1TB Storage #2 2 x Samsung SSD 840 EVO 250GB CPU Cooler Coolermaster Liquid Pro Master 360 Case EVGA DG-87 Gunmetal Grey Gaming Case Power Supply EVGA SuperNOVA G2 750W Gold Power Keyboard Corsair K95 RGB Platinum Mouse Corsair Gaming Sabre RGB Gaming Mouse Headset ARCTIS Pro Wireless Mouse Pad Cooler Master MP750 RGB Cloth Gaming Mouse Pad Extra Large OS Windows 11 64bit Pro Network Router PfSence Intel i5-10210U 6 Port Accessory #1 TP-Link Gigabit 8&6 Port Switches
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06-22-2021 07:28 PM #8
78Staff PC Specs Motherboard CrossHair VIII Hero WiFI 4001b Processor AMD Ryzen 5950X Memory (part number) GSkill Neo 4x16GB 3600 Graphics Card #1 PowerColor Red Devil Radeon RX6800 XT Monitor ViewSonic 38" VP3881 Storage #1 Sabrent Rocket 4 Plus 2TB Storage #2 Samsung 860 Evo 4Tb x3 CPU Cooler Artic Freezer II 420 Case Phanteks P600S Power Supply Seasonic PX-1000 Keyboard Logitech G915 Mouse Logitech G Pro Wireless Headset Logitech G Pro X Wireless Headset/Speakers Creative Pebble V2 Network Router RT-AC88U Accessory #1 Asustor AS6604T & AS5304T Accessory #2 QNAP QSW-M2108-2C
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